The HP IT Performance Suite<br />Matt Morgan<br />Sr. Director, Product Marketing, Applications<br />#HPAGILITY <br />
2<br />HP SOFTWARE POINT OF VIEW<br />Every business leader—including IT—has or should have a performance system.<br />It ...
A NEW WORLD IS EMERGING<br />Hybrid<br />Consumerization<br />Agility<br />
HYBRID DELIVERY DEMANDS NEW WAYS TO OPERATE AND OPTIMIZE<br />Ensure the success, security and integrity of end-to-end bus...
PRESSURE FOR IT INVESTMENTS TO PERFORM BETTER<br />Average<br />Best  in Class<br />30%<br />INNOVATION<br />70%<br />Agil...
6<br />HP IT Performance Suite<br />Seamless, Secure, Context-Aware experience for the connected IT Executive<br />
HP IT PERFORMANCE SUITE<br />KPI-driven coverage of the entire IT landscape<br />CHIEF INFORMATION OFFICER <br />$5 Trilli...
8<br />HP IT EXECUTIVE SCORECARD<br /><ul><li>Single pane of glass for IT performance
 Industry’s broadest coverage of IT investment
 Key Performance Indicators cascaded throughout the portfolio
 Tailored IT Executive editions announced throughout year</li></li></ul><li>IT EXECUTIVE SCORECARDDEMO<br />
Perform Better.<br />HP IT PERFORMANCE SUITE OVERVIEW<br />Strategy, Planning, and Governance<br />Security Intelligence a...
HP IT PERFORMANCE SUITE<br />Perform Better.<br />STRATEGY, PLANNING, AND GOVERNANCE<br />Executive Scorecard<br />IT Fina...
THE CIO EDITION: INSTANT VALUE FOR OUR BEST CUSTOMERS<br />Bundle includes over 20 out-of-the-box KPIs<br />STRATEGY, PLAN...
BETTER PERFORMANCE MEANS BETTER OUTCOMES<br />Actual results from HP Software customers<br />Improve service to customers<...
ONLINE CLOUD & CIO ASSESSMENT TOOLS<br />2<br />Get report<br />Take online assessment<br />1<br />Watch video—how to inte...
AUDIENCE COMMUNITY: MICROSITE & EZINE<br />15<br />
Perform Better.<br />16<br />HP Confidential<br />
©2011 Hewlett-Packard Development Company, L.P. <br />The information contained herein is subject to change without notice...
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The HP IT Performance Suite

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  • Other lines of business have systems for optimizing performanceWhether you are in finance and use ERP Whether you are in manufacturing where you use MRP and SCA optimize manufacturing and supply chain functionsWhether you are in a banking LOB where you use a core banking systemIT has traditionally not had a system for managing performance and has had to rely on spreadsheets or custom-built software.
  • As we work with our customers, we’re seeing common themes about what they’re facing in their environments
  • Consider the role of IT in this emerging world. Business processes now and increasingly moving forward will include components and assets that are outside of the traditional data center and outside of IT’s direct control. For example, lets think of a business process such as prospect to quote – think of all the elements of our IT landscape that are involved. I could have my sales contact system run by Salesforce.com on their SaaS offering. My customer purchase records, discounts and other entitlements could be in my SAP system in my own data center. Our lead management system might be running on a public cloud service on the Amazon Web Services cloud offering. And I might have a lead scoring engine running on a private cloud offering hosted out of London. This scenario is pretty common place today, even in your own organizations. Now, imagine a sales person is in a meeting or leaving a meeting with a major account in Paris, and committed to provide a quote to be delivered in your customer’s inbox in the next hour to make sure it will be included in the quarterly budget approval process. From his mobile phone or tablet he engages the quote system, but something is not working… Perhaps the SAP system is down or maybe the Salesforce system or the network? Maybe we have some hostile service denial attack coming from somewhere. This is today’s IT hybrid IT landscape and this is the landscape you as IT leader is responsible for managing and assuring.
  • In the growing complexity of a hybrid world, CIOs need a better way to evaluate, develop, manage and optimize distributed IT and business processes – to achieve greater agility, flexibility and lower costs.  The HP IT Performance Suite is a family of industry-leading products from IT Operations to Application Lifecycle Management to Security to Information Governance designed together to maximize IT performance for this new world.  The flexibility comes from letting you pick the platform as opposed to the vendor.  The agility comes from protecting and leveraging the investments you’ve already made while taking advantage of the cloud in all its forms.  The lower costs start with better visibility into the top IT KPIs so that you can make the tradeoffs and optimize the business of IT.
  • Application Lifecycle Management57 Key Performance IndicatorsAll major development methodologies - Agile, hybrid iterative and WaterfallAll aspects of application delivery across the widest array of heterogeneous development environments and platforms.  Customizable KPIs to guide project, release and change managementApplication SecurityKey Performance Indicators included in quality metrics aboveIdentifies and reports ~600 code vulnerabilitiesReduces false positives with combination of static and dynamic scanningOperations71 Key Performance Indicators – across 9 departments/personasMonitors, manages and automates the broadest range of applications, infrastructure and devices 500 off-the-shelf connectors and agents with coverage of 3000 network devicesProduces application, system, network, infrastructure and asset monitoring, reporting and remediationInformation Management33 Key Performance Indicators – across 9 departments/personasCaptures, retains, manages and retires across the Information Lifecycle with compliance reportingSecurity10 Major Key Performance Indicators&gt;300 off-the-shelf connectors &amp; 1000s of custom connectorsAutomated compliance and threat monitoring &amp; reporting for Sarbanes-Oxley (90), HIPAA, FISMA, PCI DAA (211), NERC &amp; GLBAFP&amp;AFinance: 23 Key Performance Indicators across the portfolio – 7 unique to ITFMPMO: 21 Key Performance Indicators across the portfolioCaptures and prioritizes demand and tracks resources, investment and schedule with automated reporting
  • IT EXECUTIVE SCORECARD DEMO
  • Improve Service to customers3x improvement in first call resolution rates – Vancouver Coastal Health 9x faster retrieval of patient records – Asante Health 66% reduction in unplanned failure rates - Neuberger Berman: 3 or 4 per month to less than 1 900% faster recovery - Boeing: reduced MTTR for business critical outages from 10 to 1 hoursRealize Cost efficienciesNSRI saved over $5 million annually by reducing the mean time to resolution from 2-3 hours to secondsConstellation Energy reduced IT labor costs devoted to changes from 30% to 10% saving $34.2M annuallyPetrobras slashed software test time by 50% and saved $38.6 million in 2 years.
  • You’ve probably already taken your assessment so this should look familiar. Based on our experience and studies conducted by HP Research, best in class IT organizations categorize their performance initiatives into four perspectives: IT adding value to the business, customer satisfaction, operational excellence and future orientation. The HP IT Performance Suite brings together the entire family of HP software products into a performance system around these key areas. This helps you, as an IT leader, understand the performance across your entire business and gain insights into making the best decisions to optimize and run your business. The assessment you completed provided you with a quick comparison against your peers along the four key performance areas. What we’ll do next is provide you with an example in each of the areas. Your actual assessment results will be customized based on your responses.
  • The HP IT Performance Suite

    1. 1. The HP IT Performance Suite<br />Matt Morgan<br />Sr. Director, Product Marketing, Applications<br />#HPAGILITY <br />
    2. 2. 2<br />HP SOFTWARE POINT OF VIEW<br />Every business leader—including IT—has or should have a performance system.<br />It can and should be digitized and automated.<br />It’s important that its coverage is comprehensive.<br />Andcascadedthroughout the organization.<br />It can continuously improve by featuring best practices from the broader professional community.<br />
    3. 3. A NEW WORLD IS EMERGING<br />Hybrid<br />Consumerization<br />Agility<br />
    4. 4. HYBRID DELIVERY DEMANDS NEW WAYS TO OPERATE AND OPTIMIZE<br />Ensure the success, security and integrity of end-to-end business processes<br />Instrument thousands of assets across the IT domain<br />Correlate insights to optimize decisions and IT investments<br />
    5. 5. PRESSURE FOR IT INVESTMENTS TO PERFORM BETTER<br />Average<br />Best in Class<br />30%<br />INNOVATION<br />70%<br />Agility<br />Flexibility<br />Lower costs<br />70%<br />30%<br />OPERATIONS<br />
    6. 6. 6<br />HP IT Performance Suite<br />Seamless, Secure, Context-Aware experience for the connected IT Executive<br />
    7. 7. HP IT PERFORMANCE SUITE<br />KPI-driven coverage of the entire IT landscape<br />CHIEF INFORMATION OFFICER <br />$5 Trillion annual IT spend<br />170 KPIs via HP research<br />150+ KPIs captured digitally today<br />50+ KPIs directly measured in Executive Scorecard<br />11%annual IT spend<br />19%annual IT spend<br />70%annual IT spend<br />APPLICATIONDEVELOPMENT<br />FINANCE, PLANNING <br />& ADMINISTRATION<br />OPERATIONS<br />Operations<br />71 KPIs<br />Finance<br />23 KPIs<br />Application Lifecycle<br />Management<br />57 KPIs<br />Information Management<br />33 KPIs<br />Project Management<br />Office <br />21 KPIs<br />Security<br />10 KPIs<br />
    8. 8. 8<br />HP IT EXECUTIVE SCORECARD<br /><ul><li>Single pane of glass for IT performance
    9. 9. Industry’s broadest coverage of IT investment
    10. 10. Key Performance Indicators cascaded throughout the portfolio
    11. 11. Tailored IT Executive editions announced throughout year</li></li></ul><li>IT EXECUTIVE SCORECARDDEMO<br />
    12. 12. Perform Better.<br />HP IT PERFORMANCE SUITE OVERVIEW<br />Strategy, Planning, and Governance<br />Security Intelligence and Risk Management<br />IT Operations Management<br />Application Lifecycle Management<br />Information Management<br />Extensibility, Orchestration, and Analytics<br />Services and Support<br />
    13. 13. HP IT PERFORMANCE SUITE<br />Perform Better.<br />STRATEGY, PLANNING, AND GOVERNANCE<br />Executive Scorecard<br />IT FinancialManagement<br />Project and Portfolio Management<br />Application Portfolio Management<br />Workforce and Vendor Management<br />APPLICATION LIFECYCLE MANAGEMENT<br />OPERATIONS MANAGEMENT<br />INFORMATION MANAGEMENT<br />Application Quality Management<br />Data Center Automation<br />IT Service Management<br />Application Governance<br />Application Availability and Performance<br />Data Protection<br />SystemManagement<br />Information Archiving<br />Requirements Management<br />Performance Validation<br />Client Automation<br />AssetManagement<br />Network Management<br />Development Management<br />Enterprise Records Management<br />ApplicationSecurityValidation<br />Configuration Management System<br />SECURITY INTELLIGENCE AND RISK MANAGEMENT<br />Software Security Assurance (SSA)<br />Security Information and Event Management<br />Network Security<br />Extensibility, Orchestration, and Analytics<br />SERVICES AND SUPPORT<br />AssessmentServices<br />ManagedServices<br />Support<br />Consulting<br />Education<br />
    14. 14. THE CIO EDITION: INSTANT VALUE FOR OUR BEST CUSTOMERS<br />Bundle includes over 20 out-of-the-box KPIs<br />STRATEGY, PLANNING, AND GOVERNANCE<br />Executive Scorecard<br />IT FinancialManagement<br />Application Portfolio Management<br />Workforce and Vendor Management<br />Project and Portfolio Management<br />APPLICATION LIFECYCLE MANAGEMENT<br />OPERATIONS MANAGEMENT<br />INFORMATION MANAGEMENT<br />Application Quality Management<br />Data Center Automation<br />IT Service Management<br />Application Governance<br />Application Availability and Performance<br />Data Protection<br />SystemManagement<br />Information Archiving<br />Requirements Management<br />Performance Validation<br />Client Automation<br />AssetManagement<br />Network Management<br />Development Management<br />Enterprise Records Management<br />ApplicationSecurityValidation<br />Configuration Management System<br />SECURITY INTELLIGENCE AND RISK MANAGEMENT<br />Software Security Assurance (SSA)<br />Security Information and Event Management<br />Network Security<br />Extensibility, Orchestration, and Analytics<br />SERVICES AND SUPPORT<br />AssessmentServices<br />ManagedServices<br />Support<br />Consulting<br />Education<br />
    15. 15. BETTER PERFORMANCE MEANS BETTER OUTCOMES<br />Actual results from HP Software customers<br />Improve service to customers<br />Realize cost efficiencies<br />3x improvement in first call resolution rates<br />9x faster retrieval of patient records<br />66% reduction in unplanned failure rates<br />900% faster recovery from business critical outages<br />$5M/yr saved by cutting mean time to resolution to seconds<br />$19M/yr saved through 50% lower software testing costs<br />$32M/yr saved in change management labor costs<br />
    16. 16. ONLINE CLOUD & CIO ASSESSMENT TOOLS<br />2<br />Get report<br />Take online assessment<br />1<br />Watch video—how to interpret results<br />3<br />Discuss results withHP rep (qualified lead)<br />4<br />
    17. 17. AUDIENCE COMMUNITY: MICROSITE & EZINE<br />15<br />
    18. 18. Perform Better.<br />16<br />HP Confidential<br />
    19. 19. ©2011 Hewlett-Packard Development Company, L.P. <br />The information contained herein is subject to change without notice<br />Thank you#hpAgility<br />
    20. 20. hp.com/go/ALM<br />
    21. 21. © Copyright 2010 Hewlett-Packard Development Company, L.P. <br />
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