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Case study: building an enterprise-capable service asset configuration management solution at a major telecommunications company using HP Universal CDMB and other HP solutions

by on Aug 11, 2010

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Attend this session and learn how HP Software Professional Services helped a major telecommunications company architect, design, manage, and deliver integrations between HP Asset Manager, Universal ...

Attend this session and learn how HP Software Professional Services helped a major telecommunications company architect, design, manage, and deliver integrations between HP Asset Manager, Universal CMDB, Discovery and Dependency Mapping, and Service Center to synchronize asset and configuration item (CI) management. You’ll see how HP helped the company create a scalable model for CIs discovered by Discovery and Dependency Mapping Advanced Edition and consumed by both Service Center and Asset Manager. We’ll show you how the data between applications is kept synchronous by using both data federation and Connect-IT technologies. And you’ll learn how we leveraged IMAC methodologies within the total integration and built them into the request-for-change processes in Service Center.

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Case study: building an enterprise-capable service asset configuration management solution at a major telecommunications company using HP Universal CDMB and other HP solutions Case study: building an enterprise-capable service asset configuration management solution at a major telecommunications company using HP Universal CDMB and other HP solutions Presentation Transcript