Session ID:BTOT-TU-1700/8 <br />Twitter hashtag #HPSWU<br />
Get Easier to Manage High Load Test Oriented IT projects: Reporting Based Design Approach Using HP Quality Center<br />Spe...
3<br />Agenda<br />Bank Asya<br />Bank Asya’sVision<br />Bank Asya IT, IT Factory, MajorOutcomes<br />Software Development...
4<br />Bank Asya<br /><ul><li>Founded in 1996
#13 bank in Turkey  (basedon asset size over7B Euros  -2010 Q3 )
Ranked  #473  in theworld  (based on asset size, accordingtothe Banker Magazine)
Over 1.7 millioncreditcards
Number of branches           : 173
Total # of employees           : 4240
IT Staff                                 : 253</li></li></ul><li>Bank Asya’s Vision <br />Being a keyplayer in bothretaila...
PlansforNorthernIraqandIndia</li></ul>Being a wellknown global player in certaininnovativeareaslikecardtechnology<br /><ul...
Thefirstcomprehensivecard  program in theworldfeaturinghighwaytollsystem, andcitytransportation (bus, ferries, taxis, park...
Wide set of contactlesscardproducts (CampusCard, AllowanceCardforteenagers,GiftCard )
One of theleaders in NearFieldCommunication (NFC) technology</li></ul>5<br />
6<br />Awards<br />CardsandPayments<br />Best New CreditCardProductLounch/2009 <br />
Bank Asya IT<br />Staff of 253<br /><ul><li>78 employees in Operationand Risk Management
175 forDevelopment, Analysis, Qualityand Project Management</li></ul>Weorganizedour IT based on a manufacturingbusiness mo...
IT Factory<br />8<br />IT Factory<br />Project Management<br />SLA <br />OLA<br />Mngt<br />Lean IT<br />ProductionLine<br...
9<br />IT Factory<br />IT Factory<br />
IT Factory Major Outcomes<br />Theratio of operationalwork vs newprojectwork is nowmeasured as %57-%43 in 2010 Q3 (Ourtarg...
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Get Easier to Manager High Load Test Oriented IT projects

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A case study on creating a reporting based design approach for Bank Asya using HP Quality Center

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Get Easier to Manager High Load Test Oriented IT projects

  1. 1. Session ID:BTOT-TU-1700/8 <br />Twitter hashtag #HPSWU<br />
  2. 2. Get Easier to Manage High Load Test Oriented IT projects: Reporting Based Design Approach Using HP Quality Center<br />Speaker Name: IBRAHIM ULUSOY<br />Date: 30 November 2010<br />Session ID:BTOT-TU-1700/8 <br />
  3. 3. 3<br />Agenda<br />Bank Asya<br />Bank Asya’sVision<br />Bank Asya IT, IT Factory, MajorOutcomes<br />Software Development Life Cycle<br />FundamentalSteps of Software Testing<br />Bank Asya’sQualityProcess<br />Bank Asya’sTestingMethodology<br />TestingStrategyandReportingBasedDesignApproach<br />ManagementReports<br />
  4. 4. 4<br />Bank Asya<br /><ul><li>Founded in 1996
  5. 5. #13 bank in Turkey (basedon asset size over7B Euros -2010 Q3 )
  6. 6. Ranked #473 in theworld (based on asset size, accordingtothe Banker Magazine)
  7. 7. Over 1.7 millioncreditcards
  8. 8. Number of branches : 173
  9. 9. Total # of employees : 4240
  10. 10. IT Staff : 253</li></li></ul><li>Bank Asya’s Vision <br />Being a keyplayer in bothretailandcorporatebanking in Turkey<br />Growing in Africa, Middle East andparts of Asia<br /><ul><li>Acquired 4 banks in West Africa
  11. 11. PlansforNorthernIraqandIndia</li></ul>Being a wellknown global player in certaininnovativeareaslikecardtechnology<br /><ul><li>Thefirstcontactlessprepaidcardwithdebitfeature in theworld
  12. 12. Thefirstcomprehensivecard program in theworldfeaturinghighwaytollsystem, andcitytransportation (bus, ferries, taxis, parking)
  13. 13. Wide set of contactlesscardproducts (CampusCard, AllowanceCardforteenagers,GiftCard )
  14. 14. One of theleaders in NearFieldCommunication (NFC) technology</li></ul>5<br />
  15. 15. 6<br />Awards<br />CardsandPayments<br />Best New CreditCardProductLounch/2009 <br />
  16. 16. Bank Asya IT<br />Staff of 253<br /><ul><li>78 employees in Operationand Risk Management
  17. 17. 175 forDevelopment, Analysis, Qualityand Project Management</li></ul>Weorganizedour IT based on a manufacturingbusiness model, called<br /> IT Factory<br />7<br />
  18. 18. IT Factory<br />8<br />IT Factory<br />Project Management<br />SLA <br />OLA<br />Mngt<br />Lean IT<br />ProductionLine<br />Strategy<br />Business Applications Production Line <br />Demand <br />Management<br />Processes<br />Operations<br />Card Technologies Production Line <br />Tools<br />Organization<br />SLA Mngt<br />CustomerManagement<br />
  19. 19. 9<br />IT Factory<br />IT Factory<br />
  20. 20. IT Factory Major Outcomes<br />Theratio of operationalwork vs newprojectwork is nowmeasured as %57-%43 in 2010 Q3 (Ourtargetwastoachievetheratio of %60-%40 at theend of 2010)<br />Targetratiofortheend of 2011 is %50-%50<br /># of untoucheddemandsreducedby %65 since the start of IT factory<br />Time spentforreworkreduceddramaticallywhileincreasingproductquality (betterdefectmanagement)<br />Transparencyover IT processescontributedtoIT’simagewithinthe bank andmotivation of IT team is directlyeffectedbythis.<br />10<br />
  21. 21. 11<br />Software Development Life Cycle<br />Project<br />Build<br />Test<br />Go-Live<br />Design<br />Test<br />
  22. 22. 12<br />Fundamental Steps of Software Testing<br />
  23. 23. 13<br />IT Factory Quality Process<br />
  24. 24. 14<br />Releases<br />IT Factory Testing Methodology<br />CR_09.05.19<br />New Features<br />Regression<br />Cycles<br />Performance<br />Security<br />UAT<br />Requirements<br />Assign To Release<br />RQ1<br />RQ2<br />Assign To Cycle<br />Test / Requirment <br /> Covarage<br />RQ3<br />Test Plan<br />TP1<br />TP2<br />TP3<br />Test Lab<br />Issue / Change Demand<br />New Features Folder<br />Regression Folder<br />Performance Folder<br />Defects<br />Security Folder<br />DF1<br />UAT Folder<br />DF2<br />DFN<br />
  25. 25. Managing High Load Test Projects Means<br />15<br /><ul><li>managingprojectactors in differentdepartments
  26. 26. managing lots of tasks
  27. 27. managinglots of scenarios
  28. 28. managingbusinesscriticalityandfailure</li></ul>probabilityrisks<br /><ul><li>managing time to deliver</li></li></ul><li>Testing Strategy and Reporting Based Design Approach<br />16<br />“Countwhat is countable,measurewhat is measurable, andwhat is not measurable, makemeasurable.” <br />-Galileo<br /><ul><li>Prepare an excel file thatincludethetasks. Define the risk valuesaccordingtothebusinesscriticalityandfailureprobabilitythenassignthesetaskstothetesters .
  29. 29. Ifrequired, estimatethetesting time withrespecttothe risk values
  30. 30. Createthereportinghierarchy
  31. 31. Preparetherequirementsandscenariosthen define theworkflow of taskscenarioswithrespecttothe risk values of thescenarios
  32. 32. Start test executionandfollowdefectmanagement
  33. 33. GenerateHierarchyReports</li></li></ul><li>Management Reports <br />Create an Excel Report in QC that generates the Management Reports with respect to the hierarchy design (advanced SQL knowledge required)<br />These report(s) must include the values for<br /><ul><li>Project
  34. 34. Departments
  35. 35. Services
  36. 36. Applications
  37. 37. Testers</li></ul>17<br />
  38. 38. <ul><li>Transparency of QualityProcessesincreased
  39. 39. Estimatingtesting time correctly
  40. 40. BetterQualityManagement
  41. 41. BetterResourceManagement
  42. 42. Abilitytoanalyzetheperformance of theactors
  43. 43. Better Risk Management
  44. 44. On-time delivery
  45. 45. ReliableManagementReports</li></ul>18<br />WhatWeHaveAchieved at theEnd<br />
  46. 46. Wethink,<br />Wecontributedto Bank Asya’smovingfrom 755th placeto 473rd placebetween 2008 and 2010 bytimelyandhighqualityproducts<br />
  47. 47. Continue the conversation with your peers at the HP Software Community hp.com/go/swcommunity<br />
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