Get Easier to Manager High Load Test Oriented IT projects
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Get Easier to Manager High Load Test Oriented IT projects

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A case study on creating a reporting based design approach for Bank Asya using HP Quality Center

A case study on creating a reporting based design approach for Bank Asya using HP Quality Center

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Get Easier to Manager High Load Test Oriented IT projects Get Easier to Manager High Load Test Oriented IT projects Presentation Transcript

  • Session ID:BTOT-TU-1700/8
    Twitter hashtag #HPSWU
  • Get Easier to Manage High Load Test Oriented IT projects: Reporting Based Design Approach Using HP Quality Center
    Speaker Name: IBRAHIM ULUSOY
    Date: 30 November 2010
    Session ID:BTOT-TU-1700/8
  • 3
    Agenda
    Bank Asya
    Bank Asya’sVision
    Bank Asya IT, IT Factory, MajorOutcomes
    Software Development Life Cycle
    FundamentalSteps of Software Testing
    Bank Asya’sQualityProcess
    Bank Asya’sTestingMethodology
    TestingStrategyandReportingBasedDesignApproach
    ManagementReports
  • 4
    Bank Asya
    • Founded in 1996
    • #13 bank in Turkey (basedon asset size over7B Euros -2010 Q3 )
    • Ranked #473 in theworld (based on asset size, accordingtothe Banker Magazine)
    • Over 1.7 millioncreditcards
    • Number of branches : 173
    • Total # of employees : 4240
    • IT Staff : 253
  • Bank Asya’s Vision
    Being a keyplayer in bothretailandcorporatebanking in Turkey
    Growing in Africa, Middle East andparts of Asia
    • Acquired 4 banks in West Africa
    • PlansforNorthernIraqandIndia
    Being a wellknown global player in certaininnovativeareaslikecardtechnology
    • Thefirstcontactlessprepaidcardwithdebitfeature in theworld
    • Thefirstcomprehensivecard program in theworldfeaturinghighwaytollsystem, andcitytransportation (bus, ferries, taxis, parking)
    • Wide set of contactlesscardproducts (CampusCard, AllowanceCardforteenagers,GiftCard )
    • One of theleaders in NearFieldCommunication (NFC) technology
    5
  • 6
    Awards
    CardsandPayments
    Best New CreditCardProductLounch/2009
  • Bank Asya IT
    Staff of 253
    • 78 employees in Operationand Risk Management
    • 175 forDevelopment, Analysis, Qualityand Project Management
    Weorganizedour IT based on a manufacturingbusiness model, called
    IT Factory
    7
  • IT Factory
    8
    IT Factory
    Project Management
    SLA
    OLA
    Mngt
    Lean IT
    ProductionLine
    Strategy
    Business Applications Production Line
    Demand
    Management
    Processes
    Operations
    Card Technologies Production Line
    Tools
    Organization
    SLA Mngt
    CustomerManagement
  • 9
    IT Factory
    IT Factory
  • IT Factory Major Outcomes
    Theratio of operationalwork vs newprojectwork is nowmeasured as %57-%43 in 2010 Q3 (Ourtargetwastoachievetheratio of %60-%40 at theend of 2010)
    Targetratiofortheend of 2011 is %50-%50
    # of untoucheddemandsreducedby %65 since the start of IT factory
    Time spentforreworkreduceddramaticallywhileincreasingproductquality (betterdefectmanagement)
    Transparencyover IT processescontributedtoIT’simagewithinthe bank andmotivation of IT team is directlyeffectedbythis.
    10
  • 11
    Software Development Life Cycle
    Project
    Build
    Test
    Go-Live
    Design
    Test
  • 12
    Fundamental Steps of Software Testing
  • 13
    IT Factory Quality Process
  • 14
    Releases
    IT Factory Testing Methodology
    CR_09.05.19
    New Features
    Regression
    Cycles
    Performance
    Security
    UAT
    Requirements
    Assign To Release
    RQ1
    RQ2
    Assign To Cycle
    Test / Requirment
    Covarage
    RQ3
    Test Plan
    TP1
    TP2
    TP3
    Test Lab
    Issue / Change Demand
    New Features Folder
    Regression Folder
    Performance Folder
    Defects
    Security Folder
    DF1
    UAT Folder
    DF2
    DFN
  • Managing High Load Test Projects Means
    15
    • managingprojectactors in differentdepartments
    • managing lots of tasks
    • managinglots of scenarios
    • managingbusinesscriticalityandfailure
    probabilityrisks
    • managing time to deliver
  • Testing Strategy and Reporting Based Design Approach
    16
    “Countwhat is countable,measurewhat is measurable, andwhat is not measurable, makemeasurable.”
    -Galileo
    • Prepare an excel file thatincludethetasks. Define the risk valuesaccordingtothebusinesscriticalityandfailureprobabilitythenassignthesetaskstothetesters .
    • Ifrequired, estimatethetesting time withrespecttothe risk values
    • Createthereportinghierarchy
    • Preparetherequirementsandscenariosthen define theworkflow of taskscenarioswithrespecttothe risk values of thescenarios
    • Start test executionandfollowdefectmanagement
    • GenerateHierarchyReports
  • Management Reports
    Create an Excel Report in QC that generates the Management Reports with respect to the hierarchy design (advanced SQL knowledge required)
    These report(s) must include the values for
    • Project
    • Departments
    • Services
    • Applications
    • Testers
    17
    • Transparency of QualityProcessesincreased
    • Estimatingtesting time correctly
    • BetterQualityManagement
    • BetterResourceManagement
    • Abilitytoanalyzetheperformance of theactors
    • Better Risk Management
    • On-time delivery
    • ReliableManagementReports
    18
    WhatWeHaveAchieved at theEnd
  • Wethink,
    Wecontributedto Bank Asya’smovingfrom 755th placeto 473rd placebetween 2008 and 2010 bytimelyandhighqualityproducts
  • Continue the conversation with your peers at the HP Software Community hp.com/go/swcommunity