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Get Easier to Manager High Load Test Oriented IT projects
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Get Easier to Manager High Load Test Oriented IT projects

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A case study on creating a reporting based design approach for Bank Asya using HP Quality Center

A case study on creating a reporting based design approach for Bank Asya using HP Quality Center

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    Get Easier to Manager High Load Test Oriented IT projects Get Easier to Manager High Load Test Oriented IT projects Presentation Transcript

    • Session ID:BTOT-TU-1700/8
      Twitter hashtag #HPSWU
    • Get Easier to Manage High Load Test Oriented IT projects: Reporting Based Design Approach Using HP Quality Center
      Speaker Name: IBRAHIM ULUSOY
      Date: 30 November 2010
      Session ID:BTOT-TU-1700/8
    • 3
      Agenda
      Bank Asya
      Bank Asya’sVision
      Bank Asya IT, IT Factory, MajorOutcomes
      Software Development Life Cycle
      FundamentalSteps of Software Testing
      Bank Asya’sQualityProcess
      Bank Asya’sTestingMethodology
      TestingStrategyandReportingBasedDesignApproach
      ManagementReports
    • 4
      Bank Asya
      • Founded in 1996
      • #13 bank in Turkey (basedon asset size over7B Euros -2010 Q3 )
      • Ranked #473 in theworld (based on asset size, accordingtothe Banker Magazine)
      • Over 1.7 millioncreditcards
      • Number of branches : 173
      • Total # of employees : 4240
      • IT Staff : 253
    • Bank Asya’s Vision
      Being a keyplayer in bothretailandcorporatebanking in Turkey
      Growing in Africa, Middle East andparts of Asia
      • Acquired 4 banks in West Africa
      • PlansforNorthernIraqandIndia
      Being a wellknown global player in certaininnovativeareaslikecardtechnology
      • Thefirstcontactlessprepaidcardwithdebitfeature in theworld
      • Thefirstcomprehensivecard program in theworldfeaturinghighwaytollsystem, andcitytransportation (bus, ferries, taxis, parking)
      • Wide set of contactlesscardproducts (CampusCard, AllowanceCardforteenagers,GiftCard )
      • One of theleaders in NearFieldCommunication (NFC) technology
      5
    • 6
      Awards
      CardsandPayments
      Best New CreditCardProductLounch/2009
    • Bank Asya IT
      Staff of 253
      • 78 employees in Operationand Risk Management
      • 175 forDevelopment, Analysis, Qualityand Project Management
      Weorganizedour IT based on a manufacturingbusiness model, called
      IT Factory
      7
    • IT Factory
      8
      IT Factory
      Project Management
      SLA
      OLA
      Mngt
      Lean IT
      ProductionLine
      Strategy
      Business Applications Production Line
      Demand
      Management
      Processes
      Operations
      Card Technologies Production Line
      Tools
      Organization
      SLA Mngt
      CustomerManagement
    • 9
      IT Factory
      IT Factory
    • IT Factory Major Outcomes
      Theratio of operationalwork vs newprojectwork is nowmeasured as %57-%43 in 2010 Q3 (Ourtargetwastoachievetheratio of %60-%40 at theend of 2010)
      Targetratiofortheend of 2011 is %50-%50
      # of untoucheddemandsreducedby %65 since the start of IT factory
      Time spentforreworkreduceddramaticallywhileincreasingproductquality (betterdefectmanagement)
      Transparencyover IT processescontributedtoIT’simagewithinthe bank andmotivation of IT team is directlyeffectedbythis.
      10
    • 11
      Software Development Life Cycle
      Project
      Build
      Test
      Go-Live
      Design
      Test
    • 12
      Fundamental Steps of Software Testing
    • 13
      IT Factory Quality Process
    • 14
      Releases
      IT Factory Testing Methodology
      CR_09.05.19
      New Features
      Regression
      Cycles
      Performance
      Security
      UAT
      Requirements
      Assign To Release
      RQ1
      RQ2
      Assign To Cycle
      Test / Requirment
      Covarage
      RQ3
      Test Plan
      TP1
      TP2
      TP3
      Test Lab
      Issue / Change Demand
      New Features Folder
      Regression Folder
      Performance Folder
      Defects
      Security Folder
      DF1
      UAT Folder
      DF2
      DFN
    • Managing High Load Test Projects Means
      15
      • managingprojectactors in differentdepartments
      • managing lots of tasks
      • managinglots of scenarios
      • managingbusinesscriticalityandfailure
      probabilityrisks
      • managing time to deliver
    • Testing Strategy and Reporting Based Design Approach
      16
      “Countwhat is countable,measurewhat is measurable, andwhat is not measurable, makemeasurable.”
      -Galileo
      • Prepare an excel file thatincludethetasks. Define the risk valuesaccordingtothebusinesscriticalityandfailureprobabilitythenassignthesetaskstothetesters .
      • Ifrequired, estimatethetesting time withrespecttothe risk values
      • Createthereportinghierarchy
      • Preparetherequirementsandscenariosthen define theworkflow of taskscenarioswithrespecttothe risk values of thescenarios
      • Start test executionandfollowdefectmanagement
      • GenerateHierarchyReports
    • Management Reports
      Create an Excel Report in QC that generates the Management Reports with respect to the hierarchy design (advanced SQL knowledge required)
      These report(s) must include the values for
      • Project
      • Departments
      • Services
      • Applications
      • Testers
      17
      • Transparency of QualityProcessesincreased
      • Estimatingtesting time correctly
      • BetterQualityManagement
      • BetterResourceManagement
      • Abilitytoanalyzetheperformance of theactors
      • Better Risk Management
      • On-time delivery
      • ReliableManagementReports
      18
      WhatWeHaveAchieved at theEnd
    • Wethink,
      Wecontributedto Bank Asya’smovingfrom 755th placeto 473rd placebetween 2008 and 2010 bytimelyandhighqualityproducts
    • Continue the conversation with your peers at the HP Software Community hp.com/go/swcommunity