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Bridging the gap between Business Transformation and IT Transformation

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An overview of how SAP Services and HP help customers to run better

An overview of how SAP Services and HP help customers to run better


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  • Findings: High Manual Testing EffortRequires a group of testers who mustHave lab space to work inBe trainedBe released from their other duties (internal) or “bought-in” (external)Is time-consuming and has a minor security than automated testingOffers little potential for reuse of test resourcesBut does have the advantage that manual testers spot errors and issues that are beyond the scope of the test planProposed Solution: Automated TestingRequires fewer people and resourcesExecution takes less time and provides a higher security than manual testingParameterization of fields allows replay with any number of different sets of valuesOffers considerable possibilities for reusing test scriptsMakes it easier to reproduce errors that occur
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    • 1. Session ID: BTOT-TH-1000/6
      Twitter hashtag #HPSWU
    • 2. Bridging the gap between Business Transformation and IT Transformation
      SAP Services and HP help customers to run better
      Speaker Name: Dr. Klaus Schmelzeisen, Head of IT Transformation Services, SAP
      Date: December 2nd 2010
      Session ID: BTOT-TH-1000/6
    • 3. Bridging the gap between Business Transformation and IT Transformation
      SAP Services and HP help customers to run better
    • 4. Changing Market Conditions & Customer Expectations
      Best Run Business have innovated & transformed themselves
      We are on the road from recession to recovery & growth
      INNOVATION
    • 5. What Happens, If We Don‘t Change …?
      with winners …
      There will be always change …
      OIL CRISIS
      WALL STREET
      CRASH
      DOT-COM
      BUST
      CREDIT CRISIS
      and …
      ... and SAP´s answers?
      Let´s focus on the opportunities
      Let´s take the chances!
      Business Software Network
      R/2 System
      Mature Business Suite
      R/3 System
    • 6. But Business And IT Mostly Run On Different Plans And Innovation Cycles
      Realized IT Innovations
      Business Innovations
      Top 10 Technology and Business Priorities Gartner - 2010
    • 7. We Have To Build The Bridge From Business To IT Transformation
      Sync. OfInno-vation
      IT Transformation
      Business Transformation
      People
      Processes
      IT Technology
      IT Structures
      IT Operations
      Information
      Solutions
    • 8. SAP Is Offering A Coherent Set of Service Offerings To Help Customers To Transform
      Value Partnership
      Business Transformation Services & IT Transformation Services
      Linkage between both portfolios
      Structural Transformation Services
      IT Strategy
      Enterprise Architecture
      Operations Transformation Services
      Business Impact
      IT Governance
      TCO Assessments
      Technology Transformation Services
      Business Clarity
    • 9. IT Transformation Services
      ITTS portfolio overview along the ITIL v3 phases
      • Enable to build the right IT Organization, facilitate migration projects as mandated by the business needs
      Strategy
      Design
      Transition
      Continual
      Improvement
      Operation
      Structural
      Transformation
      Services
      IT Architecture and Governance
      IT Compliance and Risk Management
      IT Organizational Change Management
      Enterprise Content Management
      • Ensure end to end Application Lifecycle Management utilizing an overarching TCO benchmark and reference model
      Mergers and Acquisitions
      Data and Process Harmonization
      Landscape Consolidation and Transformation
      Information Lifecycle Management
      Operation
      Transformation
      Services
      Operations and TCO Improvement
      IT Service Management
      • Enable innovation with „state of the art“ technology and methodology for implementation and changes
      Application Lifecycle Management
      Post-Production Support and Application Management
      Testing and Quality Management
      SAP MaxAttention
      Technology
      Transformation
      Services
      Technical Implementation and Upgrade
      Technology Rollout and Optimization
      Downtime Minimization
      Business Process Orchestration
      Technical Process Integration
      Virtualization and Cloud Transformation
      SAP Safeguarding
    • 10. How to start: “Enterprise Architecture & Roadmap Design” service combines BTS and ITTS elements
      Effectiveness
      Efficiency
      Doing
      the right things…
      Doing
      things right…
      • Business Value
      • 11. Increase business orientation
      • 12. Enable innovation
      Business Strategy
      • Cost excellence
      • 13. Reduce the customer IT cost base
      • 14. Service excellence
      • 15. Improve service and create new capabilities
      • 16. Provide control over IT spending
      People
      Information
      IT Structures
      Processes
      IT Operations
      Solutions
      IT Technology
    • 17. SAP helps you to build your own Transformation Road Map to align business and IT
      1.
      4.
      Transformation Map
      Target Environment Definition
      Q1
      Q2
      Q3
      Q4
      A “high-level” program/project plan outlining how to get to the target environment.
      The future vision for strategy, governance, technology, operations and people.
      AE / CEM
      5 proposal sent
      40 sales meetings placed
      Provide ARIS
      account list
      3.
      2.
      Transformation projects
      Business Case
      10 customer WS scheduled
      Customer List
      created
      20 customer meetings scheduled
      Account List
      created
      A plan of how benefits will accrue over time.
      The description of all identified transformation projects.
      20 identified
      accounts
      Teched
      Oct 12-14
      ITE
      AE / CEM awarenessestablished
      Sales kit
      Ready
      Inhouse Fair (May)
      invest
      chargeable
      billable
    • 18. Example: Identified Need for Optimized Test Management
      2.
      Assessing and Benchmarking your IT Capabilities
      Business Case for Introduction of Automated Testing
      1.
      Findings: High Manual Testing Effort
      Proposed Solution: Automated Testing
    • 19. Build your Project using SAP Testing Solutions’ PackagesOverview
      3. & 4.
      Reduced Risk & Cost of QA and Testing
      Data Migration
      Performance
      Strategy
      Functional
      • Installation and configuration of tools:
      • 20. SAP Quality Center by HP (QC)
      • 21. SAP Test Acceleration and Optimization (TAO)
      • 22. HP Business Process Testing (BPT) add-in
      • 23. HP QuickTest Professional
      • 24. Automation x number of transactions / processes
      • 25. Supports hands-on mentoring for two employees
      • 26. 3 to 6 weeks engagement
      • 27. A high-level review of the current approach to Functional QA & Testing
      • 28. Creation of a Functional Test Plan that includes recommendations for:
      • 29. Automation
      • 30. High-level test scenarios
      • 31. Types of testing to be performed
      • 32. Test environment requirements
      • 33. Test reporting metrics
      • 34. Risk & contingency recommendations
      • 35. Resources
      • 36. 2 to 4 weeks engagement
      • 37. Installation and configuration of tools:
      • 38. SAP LoadRunner by HP (LR)
      • 39. SAP Diagnostics
      • 40. Automation x number of transactions / processes
      • 41. Supports hands-on mentoring for two employees
      • 42. 5 to 8 weeks engagement
      • 43. Configuration of TDMS
      • 44. Validate the installation
      • 45. Initial set-up of X number of standard TDMS scenario for extraction from one source system to one target
      • 46. Provide support for issues that arise for the duration of the Project.
      • 47. Supports hands-on mentoring for two employees
      • 48. 3 to 4 weeks engagement
    • SAP Solution Landscape for Test Management
      Trans-formation &
      De-commission
      Process & Workflow Automation
      Availability & Performance Mgmt
      Software Quality Management
      App. Dev., Change and Config. Mgmt
      Market
      Category
      Change Control Mgmt
      Application Incident
      Mgmt
      Business Process Ops.
      Test Management
      Solution Documentation,
      Solution Implementation,
      Template Management
      Upgrade & Maintenance
      Management
      Technical Operations, Business Process Operations
      ALM
      Process
      SAP Solution Manager
      SAP LT
      Software*
      SAP Solution Manager
      ILM
      (De-comission
      Scenario)
      TDMS
      TDMS
      SAP
      Solution
      TAO
      TAO
      SAP Quality Center by HP + Adapter
      SAP Productivity
      Pak by RWD + Adapter
      SAP CPS byRedwood + Adapter
      SAP Extended
      Diagnostics by CA Wily
      SAP LoadRunner by HP
      SAP UEM by Knoa
      SAP
      Solution
      Extension
    • 49. Both Tools ComplementEach Other
      HP Quality Center
      SAP Solution Manager
      • Release Management
      • 50. Requirements Management
      • 51. Test Management
      • 52. Test Automation
      • 53. Business Blueprint
      • 54. Solution Documentation
      • 55. Change Request Management
      • 56. Monitoring
      • Engage SAP as a strategic partner and apply value management principles throughout the project lifecycle
      • 57. Innovate and optimize business processes and improve organizational efficiency with a business-driven IT architecture
      • 58. Gain improved insight on performance of business and IT
      • 59. Enable to build the right IT Organization, facilitate migration projects as mandated by the business needs
      • 60. Ensure end to end Application Lifecycle Management utilizing an overarching TCO benchmark and reference model
      • 61. Enable innovation with „state of the art“ technology and methodology for implementation and changes
      Guide and help you master the transformation journey from strategy to execution:
    • 62. SAP Services – we maximize our value add to you by productizing our services
      • Transfer of best practices, leanings and customer experiences from SAP Consulting & SAP Global Active Support into pre-defined services and software tools.
      • 63. Your benefits:
      • 64. Global Availability
      • 65. Constant Quality
      • 66. Efficient Deployment
      • 67. Integrated into our Software Solution portfolio
      • 68. Examples: SAP Solution Manager, SAP Landscape Transformation, Test Optimization Services
    • Continue the conversation with your peers at the HP Software Community hp.com/go/swcommunity