03 hp cloud_services

TRANSFORM:
HP Cloud Services
Marc Wilkinson
Director, Cloud Global Practice,
HP Enterprise Business
Ewald Comhaire
CTO, Infrastructure Consulting, Technology Services
September 9, 2010

No Matter Where You Are, a Cloud Journey Requires...
A structured, service lifecycle approach
Capability model and roadmap that addresses people, process and technology
A flexible design you can evolve for tomorrow’s cloud model
Solution architecture blueprints that provide customization to protect key investments already made
Solid Implementation plan built on real life projects

Service-centric
Business-centric
Techno-centric
IT as a BUSINESS innovation enabler or cloud service provider
IT as a COST center
IT as Internal Service Providerusing a Shared Service Center Model
IT as aServices Broker and Internal “Cloud” ServiceProvider
Evolutionary Path to Cloud for Enterprise Organizations
Value
Transitional benefitsof moving to private cloud
PRIVATE CLOUD
AUTOMATED
VIRTUALIZED
DEDICATED
Service-centricity

HP Cloud Consulting Services

HP Cloud Consulting and Support Services
Cloud Consulting Services
HP Cloud Discovery Workshop
HP Cloud Roadmap Service
HP Cloud Design Service
HP Cloud Security Service
HP CloudStart Solution (NEW)

HP Cloud Discovery Workshop
Create common cloud understanding
Mobilize teams for fast decision-making
Evaluate cloud opportunity, risks
Share cloud best practices
Identify strategic cloud related initiatives
Explore HP Converged Infrastructure Architecture and technologies
Layout next steps
Discovery Workshop
Duration: 1/2 to 1 days
Availability: Global
Attendees: C-level decision makers, CTOs, chief architects

HP Cloud Roadmap Service
Identify desired target state built on your cloud strategy
IT organization takes the leadership role via an internally driven program
Determine current capabilities across main domains such as service management, technical architecture, culture and staff, governance etc.
Create a roadmap of projects to achieve the desired state
Develop a solid, facts-based business case for fast investment decision-making and CFO buy-in
Roadmap Service
Duration: 4 to 6 weeks (small), 8 to12 weeks (large)
Module I: Future state definition
Module II: Program plan development
Module III: Business case development

Cloud Capability Model and Roadmap
Where do you want to be?
What are your current capabilities ?
Based on the gaps, what is my roadmap ?

HP Cloud Design Service
Benefits
Detailed and flexible cloud design
Comprehensive HP reference architecture for different sourcing and cloud types
ITIL v3 interpretation for cloud
Full mapping of HP and partner technologies for cloud
Deliverables
Cloud Portfolio architectural analysis
2. Detailed Design Development
3. Implementation Plan
Design Service
Duration: 6 to 8 weeks
Delivery: Delivered by experienced HP consultants, architects and technologists

Focused on Delivering Service-centric ITFunctional Reference Architecture
Service Portfolio Mgmt.
Demand, sourcing, finance
Service Offering Catalog
Service Catalog and Portal Layer
Service Health
SLA Dashboard, reporting
Billing
Interactions
DEMAND
Service Request Mgmt
Service Desk
Notification, collaboration, kb
Service
Access
Service UsageConsumption statistics
Charging
Rating
Revenue Settlement
Order Mgmt.
User Mgmt
Identity, access, roles
DELIVERY
Service Configuration
and Activation
Orchestration, scheduling, optimization
Delivery Assurance
Availability, performance, continuity, compliance
Service Management
Service Governance
Resource Management
Allocation, optimization, utilization, policies, performance monitoring, usage metering
Resource Provisioning and Configuration
Source and integrate resources
SUPPLY
Resources (Infrastructure, Platform, Software, Information or Business)

HP Cloud Security Analysis Service
New addition to HP Security Services Portfolio
Identify desired target state built on your cloud strategy
IT organization takes the leadership role via an internally driven program
Determine current capabilities across main domains such as service management, technical architecture, culture and staff, governance etc.
Create a roadmap of projects to achieve the desirReview of compliance/security personnel, policies, procedures, products
On-site review of cloud security controls and practices
Complete analysis of the cloud security domains
Determine cloud security control maturity and compliance state
Understand cloud computing protection technologies and controls
Cloud computing security and compliance remediation roadmap
Security Analysis Service
Duration: 3 weeks
Deliverables:
Assessment report
Assessment detail matrix
Presentation of findings

HP CloudStart: an Integrated Solution
Delivered by HP experts
Implementation services with common cloud functionality:
Planning and service definition
Compute service implementation
Tiered backup policies
Security policies
Chargeback and reporting
CloudStart
Fixed price for up to 4 computer services
Application lifecycle: Cloud Service Automation for Matrix*
Application provisioning
Application monitoring
Infrastructure: BladeSystem Matrix
Self-service portal
Infrastructure provisioning
Capacity optimization
Integrated by design
* For additional fee

Service Strategy
Service Portfolio and Governance
Service Lifecycle Management
Business Service Management
Service Catalog
Service Management Consulting for Cloud
Develop the right service strategy for designing and sourcing services from internal and cloud service providers
Identify and control services available through the Cloud, as-a-Service and external providers to ensure they align with IT governance and the service portfolio
Ensure self-service delivery and availability of cloud and IT services using a service catalog and self-service portal
Drives standardization of services regardless of source to a guaranteed service-level of the service consumer (in-house or external
Manage service level performance and availability of business services from the Cloud and in-house sources
Define and manage services sourced from the cloud or deployed via private cloud from strategy through operations and continual improvement
Plan, design and implement BTO Software as an automation foundation for IaaS, SaaS, PaaS for private cloud and service providers using Cloud Service Automation
BTO Services for Cloud Infrastructure

Client Examples

HP/GS1 Product Recall Cloud ServiceCloud-based Recall Service
Traces and removes potentially harmful food products from the supply chain
Standardizes the recall form and process improving speed, accuracy, effectiveness and compliance
Ensures only authorized and approved recalls are issued
Real-time messaging & look up of current status
Provides self registration/payment for receivers
Subscription based model for users
15

DISA“ Pentagon: Our cloud is better than Google's” *
Private cloud in production since 2008
Provide faster and cost efficient infrastructure for hundreds of military applications including command and control systems, convoy control systems, and satellite programs so that they can be developed and tested rapidly.
Problem
HP helped design the RACE (Rapid Access Computing Environment) Solution, DISA’s private cloud while providing hardware and software for the solution.
Solution
Acquisition time reduced from Six months to a 24 hours (test & dev)
Future production deployment SLA will be 72 hours.
Services are offered via a self service portal and are charged on a pay per use basis.
5 9s Uptime
Security accreditation process reduced from 80 days to 40 days due to information assurance controls.
Results
*NetworkWorld: http://www.networkworld.com/news/2009/100509-pentagon-cloud-computing.html

Complete cloud consulting services

Outcomes that matter.hp.com/go/cloudhp.com/go/cloudconsulting

03 hp cloud_services

by HP Software Community for IT Experts and Leaders on Sep 09, 2010

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03 hp cloud_services — Presentation Transcript