Entrepreneur’s Edge: Communication – Closing the Understanding Gap with Jessie Gordon

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Entrepreneur’s Edge: Communication – Closing the Understanding Gap with Jessie Gordon

  1. 1. Jessie Gordon Managing Director Executive Performance Training
  2. 2. EPT Core Programmes - Primary Communication - Inspirational Leadership & Creative Communication - Women Leadership & Creative Communication - Cross Cultural Communication & Leadership - ‘What Gap?’ Master Class
  3. 3. Author
  4. 4. EPT & ‘What Gap?’ Rationale Improvisation Repertoire Skill
  5. 5. EPT & ‘What Gap?’ Rationale Quality Contact Increased Quality of Life Interpersonal Sensitivity & Effectiveness Best Thinking Moment to Moment Awareness + Proactive Communication Skills Empowered Individuals = Healthy Organisations
  6. 6. Core EPT Principals Experiential – Process – Repertoire versus Formula Body Voice Imagination Core Emotions Positive Forward Thinking & Precise Feedback
  7. 7. Impact on Quality of Life - Ease Embracing & Leading Change - Decisiveness with Flexibility - Balancing – I / We / It - Non-judgmental Perception - Curiosity - Creativity - Trust - Diversity - Pleasure - Well Being
  8. 8. ‘What Gap?’ 36 Building Blocks A Process Any Order Any Tempo SLOW design
  9. 9. Golden Classics 1 Choice – Importance & Priority 2 Flexibility with Holding On & Letting Go 3 The Body – Physicality & Gesture 4 Space 5 Eyes & Contact 6 Our Voice 7 Tempo, Timing & Cross Cultural Understanding 8 Silence 9 Giving & Receiving 10 Levels of Listening – Distracted Versus Focused 11 Crying in Public 12 The Power of Laughter 13 The Smile Confusion
  10. 10. Under the Skin 1 Habits & Personal Rituals Are Not Who We Are 2 Identity 3 Authenticity – I/ME & US/WE 4 Negotiating Self-Worth 5 Meeting as Equals 6 Conscious of Self Versus Self-Conscious 7 Fearless or Fearful 8 When Taking Risks Is Motivating & Inspiring 9 Pleasure 10 Balance as a Verb 11 Wholes & Holes
  11. 11. No Man’s Land 1 Past . Present . Future 2 Intuition & Gut (re-) Action 3 Non-Judgmental Perception & Positive Re-Enforcement Lead to Creativity 4 Right or Wrong … Good or Bad 5 Trust & Belief 6 Embracing Ambiguity 7 Repetition – Does It Exist? 8 What & How Do Others Remember What You Have Said 9 Strategic Emotion 10 Distance & Intimacy 11 Inclusion & Exclusion 12 Diversity & Decision-Making 13 Leading & Following – A Brief Look – This last section reflects back on the content of the book, it is not a specific building block.
  12. 12. Three Clusters Golden Classics Under the Skin No Man’s Land
  13. 13. Why You? Interpersonal ‘click’ Without the ‘click’ trust evaporates…
  14. 14. Why for all of Us? Economic Uncertainty Global Economy – Diversity Mutual Understanding Thrive
  15. 15. Contact Info. Websites & Book Link EPT – Executive Performance Training Jessie@ept-training.com www.executiveperformancetraining.com www.pac-card.com What Gap? – A Communication Tool Box www.abc.nl www.bol.com www.Proxisazur.be or http://www.abc.nl/search/deatiled.php?isbn=9789400503014&valuta =g

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