Discover or no discover?That is the question

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Presentation given during AMICAL-OCLC Forum The Challenges of Discovery Services-RNL, Beirut, 8-9 March, 2013

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Discover or no discover?That is the question

  1. 1. Discover or no Discover? That is the question by Houeida Kammourié-Charara & Omar Farhoud Lebanese American University2013 AMICAL-OCLC ForumThe Challenges of Discovery ServicesRNL, Beirut, 8-9 March, 2013
  2. 2. What is a Discovery tool?• Discovery is “modeled on the Google-style approach of building and then searching a unified index of available resources, instead of searching each resource individually” (Luther, & Kelly, 2011).• In academic libraries, discovery tools such as EBSCO Discovery Service; Summon, Primo, WorldCat Local, etc. provide unified (or central) indexes of the library licensed materials in addition to the locally held content, i.e., the library catalog.March 8, 2013 2013 AMICAL-OCLC Forum on The Challenges of Discovery Services 2
  3. 3. March 8, 2013 2013 AMICAL-OCLC Forum on The Challenges of Discovery Services 3
  4. 4. What to consider when subscribing?Luther and Kelly listed the following criteria:• Content: Scope, depth, richness of metadata, updates, local content, etc.• Search: Interface, relevancy, customization, navigation tools, incorporation of existing access tools, support of new trends, i.e. mobile and social networking• Fit: easy to implement, compatibility, vendor responsiveness and customer support.• Cost: New, Replace other tools and justification in light of libraries’ goals and objectives. March 8, 2013 2013 AMICAL-OCLC Forum on The Challenges of Discovery Services 4
  5. 5. Our Experience• 2005 Federated Search Engine (Zportal)• 2009 LinkOut• 2010 WoldCat Local Trial• 2011 EDS Trial• 2012 Zportal cancellation• 2012 360 Link Resolver• 2013 Google Scholar• 2013 SUMMON TrialMarch 8, 2013 2013 AMICAL-OCLC Forum on The Challenges of Discovery Services 5
  6. 6. ZPortal• No Arabic support• Security: It involves the opening of some ports outside the university firewalls• End-user overwhelmed with # of hits• Continuous maintenance and update• Unable to cover all licensed databases• Unable to use each database’s features and capabilities to the maximumMarch 8, 2013 2013 AMICAL-OCLC Forum on The Challenges of Discovery Services 6
  7. 7. PupMed linking via LinkoutWe use PubMed LinkOut tool to link our medical content. March 8, 2013 2013 AMICAL-OCLC Forum on The Challenges of Discovery Services 7
  8. 8. WorldCat Local• Our catalog records are available• Barrier: No real time records• Configuration done by vendor http://lau.worldcat.org• WorldCat Local has dominated usability studies of discovery tools published to date (Fagan et al, 2012).March 8, 2013 2013 AMICAL-OCLC Forum on The Challenges of Discovery Services 8
  9. 9. A reclamation project is currently in progress to update all our OCLC holdings.March 8, 2013 2013 AMICAL-OCLC Forum on The Challenges of Discovery Services 9
  10. 10. EBSCO Discovery Services• Configuration done by vendor• Difficult to maintain (back to Zportal) problems)March 8, 2013 2013 AMICAL-OCLC Forum on The Challenges of Discovery Services 10
  11. 11. SUMMON• We are using the core of SUMMON to locate our journals and to link our resources.• We opted not to go with the complete solution for technical and budgetary reasons. We just opted to:March 8, 2013 2013 AMICAL-OCLC Forum on The Challenges of Discovery Services 11
  12. 12. 360 Link ResolverMarch 8, 2013 2013 AMICAL-OCLC Forum on The Challenges of Discovery Services 12
  13. 13. This ismisleadingto our users March 8, 2013 2013 AMICAL-OCLC Forum on The Challenges of Discovery Services 13
  14. 14. Google ScholarMarch 8, 2013 14
  15. 15. March 8, 2013 15
  16. 16. March 8, 2013 2013 AMICAL-OCLC Forum on The Challenges of Discovery Services 16
  17. 17. Linking via ProQuest Central (SUMMON?) March 8, 2013 2013 AMICAL-OCLC Forum on The Challenges of Discovery Services 17
  18. 18. ChallengesFagan et al, had several concerns, weselected the following:• To differentiate between source types in the integrated results sets.• To limit large results sets effectively.• To understand the scope of the tool.• To keep important differences between disciplinary searching and discipline- specific strategies or limits.March 8, 2013 2013 AMICAL-OCLC Forum on The Challenges of Discovery Services 18
  19. 19. • According to Breeding none of the discovery services can really live up to the expectation of users -in having a single search box to find content from all library resources- mainly for libraries with large numbers of electronic subscriptions.• “One of the most important areas of development will be to close the gaps on content not yet available in discovery” (Breeding, 2012). March 8, 2013 2013 AMICAL-OCLC Forum on The Challenges of Discovery Services 19
  20. 20. Future Challenges• To retrieve results objectively (without bias to one publisher over another).• To keep pace with innovations such as mobile readers and Patron-driven acquisitions.• To situate the discovery tool and specialized tools within libraries web presence.• To connect to institutional repositories.• To prepare users to work with the large numbers of results returned by discovery tools. March 8, 2013 2013 AMICAL-OCLC Forum on The Challenges of Discovery Services 20
  21. 21. Current Barriers• Currently our library catalog records are not discoverable.• We need to have our MARC records uploaded on real time basis i.e., add-update-delete.• Common problem for all discovery services, the link between our ILS and discovery tools is not operational yet, mainly the circulation integration.• Accuracy of Linking: – Discrepancies in linking items, whereby different levels are available: Article level and Journal level, etc. March 8, 2013 2013 AMICAL-OCLC Forum on The Challenges of Discovery Services 21
  22. 22. Our Choice • Using Link Resolver to identify LAU Libraries resources: – 360 Link (SerialsSolutions) – Aggregators Platforms – PubMed (LinkOut) – Google ScholarMarch 8, 2013 2013 AMICAL-OCLC Forum on The Challenges of Discovery Services 22
  23. 23. TipsLaurel Tarulli gave the following tips in her blogabout choosing a discovery tool:• Look at what your competitors are doing.• Contact other libraries.• Don’t be afraid to speak with colleagues at other libraries about their experiences and opinions.http://laureltarulli.wordpress.com/2009/02/05/choosing-a-discovery-tool/ March 8, 2013 2013 AMICAL-OCLC Forum on The Challenges of Discovery Services 23
  24. 24. Conclusion• LAU Libraries are not against discovery tools, rather awaiting “the perfect solution”• “If Google addresses questions of content coverage in Google Scholar, or introduces other game-changing innovations, will Google Scholar become a serious competitor that dramatically alters the market?” Let’s wait and seeMarch 8, 2013 2013 AMICAL-OCLC Forum on The Challenges of Discovery Services 24
  25. 25. ReferencesBreeding, M. (2012). Looking forward to the next generation of discovery services. Computers in Libraries, 32(2), 28-31. Retrieved from http://search.proquest.com/docview/926951810?accountid=27870Fagan, J. C., Mandernach, M., Nelson, C. S., Paulo, J. R., & Saunders, G. (2012). Usability test results for a discovery tool in an academic library. Information Technology and Libraries (Online), 31(1), 83-112. Retrieved from http://search.proquest.com/docview/1022274255?accountid=27870Jody, C. F., Mandernach, M., Carl, S. N., Jonathan, R. P., & Saunders, G. (2012). Usability test results for a discovery tool in an academic library. Information Technology and Libraries (Online), 31(1), 83-112. Retrieved from http://search.proquest.com/docview/1022274255?accountid=27870Luther, J., & Maureen, C. K. (2011). The next generation of discovery. Library Journal, 136(5), 66- n/a. Retrieved from http://search.proquest.com/docview/855474467?accountid=27870 25

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