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Hotelzon SEMEA

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Leader nel settore delle prenotazioni alberghiere Hotelzon offre servizi di prenotazione GDS/mobile a società, hotels e agenzie viaggi, vantando un database di oltre 100mila strutture alberghiere in …

Leader nel settore delle prenotazioni alberghiere Hotelzon offre servizi di prenotazione GDS/mobile a società, hotels e agenzie viaggi, vantando un database di oltre 100mila strutture alberghiere in tutto il mondo, con un inventario esclusivo di hotel presenti in Finlandia, Svezia, Cina e Regno Unito. Utilizzato quotidianamente da 15mila organizzazioni, ha processato, nel solo 2008, oltre 1.2 milioni di pernottamenti nel mondo
Líder en servicios de reserva hoteleras, Hotelzon GDS/mobile ofrece un servicio de prenotación a hoteles y agencias de viajes, con un data base de más de 100.000 hoteles en todo el mundo, con un inventario exclusivo de hoteles en Finlandia, Suecia, China y Reino Unido. Utilizado diariamente por 15.000 organizaciones, ha trabajado, en el sólo 2008, más de 1,2 millones de reservas de noches en el mundo.

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  • 1. Hotelzon: the company and the technologyPresentation by Alex KornfeindHotelzon International SEMEAJanuary 2010
  • 2. It is estimated that almost half of all hotel bookings will be made online by the end of 2010. (Merrill Lynch, hotelmarketing.com)The next generation of electronic distribution is mobile technology.(Harteveldt, Forrester, hotelmarketing.com)Hotel room was the most popular online travel product purchased despite increased rates and increasing economic pressures last year. (The PhoCusWright Consumer Travel Trends Survey, 10th edition, hotelmarketing.com)
  • 3. Market Trends
    Online hotel booking business is growing rapidly world wide
    In 2008, 37%-38% of all hotel bookings will be generated from the Internet (one-third in 2007, 29% in 2006). “ “ By the end of 2010, over 45% of all hotel bookings will be completed online” (Merrill Lynch)
    The size of the UK online travel market is reported to have grown 18% on the previous year (Germany 24%)” “In the Nordic region online bookings are at 31%” “the European online travel market is forecast to grow at a CAGR of 14% until 2011” (EyeForTravel)
    Markets are changing from offline to online
  • 4. Market Trends
    Since the end of 2008 the market has suffered due the recession
    Heavy impact to number of bookings
    Most markets have seen the volumes shrinking in between -15% to -25%
    Some vendors (e.g. Hotelzon) utilize this to gain market share
    Cost savings and best practices in category sourcing are driving companies to utilize technology further than before
    Electronic invoicing, Straigh Through Process (”STP”) from Booking to Payment  Process improvements and green values
    Hotels are keen to those vendors who have strong Direct Connect capabilities
  • 5. Managed business travel is expected to show impressive online growth despite recession.
    Source: Henry H. Harteveld, Forrester Reseach, January 20th 2009
    Despite travel shrinking...
  • 6. Hotelzon Fact Sheet
    Founded in 1972
    Staff of 100
    Global corporate client base of 15.000+
    Hotel base of 90.000+
    Proprietary technology
    Over 1.200.000 room nights in 2008
    Privately owned
  • 7. History of Hotelzon
    1986 Hotel Marketing acquired by Berling Capital
    1988 First generation of electronic hotel booking system
    2000 Name changed to Hotelzon International (ex Hotel Marketing)
    2001 First Pegasus XML Interface in Europe
    2002 Next generation system launched
    2004 Acquisition of Netbook in Sweden -> Hotelzon Sweden
    2004 Founded Hotelzon China, Online-only
    2005 GDS Representation operative
    2005 Acquisition of Res-O-Tel -> Hotelzon UK
    2006 Acquisition of Hoteline Ltd UK -> Hotelzon UK
    2009 Acquisition of Confedent International
  • 8. Hotelzon Partner Norway
    Hotelzon International
    Hotelzon Finland
    Hotelzon Sweden
    Hotelzon China
    (Online Only)
    Hotelzon Partner Russia, Ukraine & Kazakhstan
    Hotelzon UK
    Hotelzon Partner
    Romania
    Hotelzon Partner
    Belgium
    Hotelzon Partner
    Hungary
    Hotelzon Partner
    Spain
    Hotelzon Partner
    Italy
    Hotelzon Partner
    South Africa
  • 9. Hotelzon Offering in a Nutshell
    For corporate clients
    Hotelzon provides a state-of-the-art multilingual online booking solution that significantly reduces booking process costs.
    For hotels
    Hotelzon offers a cost effective and transparent distribution channel directly to thousands of corporate and travel agency customers.
    For travel agencies
    Hotelzon offers a solution that enables them to start serving their customers as a real online booking agency and get an access to unique hotel inventory that is not available in GDS.
    For web portals
    Hotelzon offers a cost effective and easy-to-use portal booking engine on their website.
  • 10. Supply
    Demand
    Pegasus
    Corporate
    Direct
    connect
    Direct
    connect
    Content (ODD)
    Booking channel (UD)
    Distribution channel (US)
    PMS
    Ericsson, Eli Lilly,Ford,
    Toyota, Manpower, etc.
    Hotel switch
    CRS
    Corporate
    Consumers
    Corporate
    Consumers
    TAs
    CRS
    CRS
    Manual
    Fax/email
    Travel Agents
    PMS
    HSI
    Extranet Manual
    Fax/email
    - COOP UK
    - Kaleva Travel
    - ABC corp. service
    Hotelzon
    WebConnect
    PMS
    Direct
    connect
    Mobile
    WSI
    PMS
    Direct
    connect
    100 000+ users
    globally
    PMS
    Direct
    connect
    Sales Partners
    Scandic,
    etc.
    Opera / MyFidelio
    ORS
    BeNeLux, SA
    Hungary, Italy,
    Norway, Romania,
    etc.
    Direct
    connect
    PKG, Reval,
    etc.
    MyFidelio
    ORS
    Dedicated Interfaces
    Websites & Affiliates
    Direct
    connect
    Hilton
    Coming:
    IHG, Accor, Carlson, Trust, Hotusa, etc.
    HSI
    - SJ
    - Color line,
    Etc.
    Premier Inn
  • 11. 15 000+
    Corporate
    The Hotelzon Sales Channels Value add on
    Ericsson, Eli Lilly,Ford,
    Toyota, Manpower, etc.
    Corporate
    Consumers
    Corporate
    Consumers
    TAs
    Travel Agents
    HSI
    - COOP UK
    - Kaleva Travel
    - ABC corp. service
    Mobile
    100 000+ users
    globally
    Sales Partners
    BeNeLux, SA
    Hungary, Italy,
    Norway, Romania,
    Spain, etc.
    Websites & Affiliates
    - SJ
    - Color line,
    etc.
    HSI
  • 12. Corporate References
    Increase of more than 10% in active customer base in last 12 month
  • 13. Travel Agent References
  • 14. Hotel References
    Hotel Chain Agreements e.g.:
    Direct connectivity partners e.g.:
    WebEngine e.g.:
  • 15. Travel Industry in 2009
    Trends
    External environment
    Overall bookings are declining
    Average stay is shortened
    Average cost of night is declining
    Corporate travel management is changing
    Travel is moving under procurement process
    Category management applied to the travel
    More rigorous travel policies are implemented
    Increasing regulations for corporate travel
    Traditional Travel Agencies are implementing new technology
    Better inventory
    Customers demand better reporting
    Self booking tools as part of the offering
    Hotelzon
    External environment
    Online bookings are increasing
    Corporate travel management is changing
    Hotels, flights, taxis, trains, cars are categorized and procurement is looking for best solution and vendor for each area
    HZ enables travel policies
    HZ complies with regulations
    Traditional Travel Agencies are implementing new technology
    Self booking tool that offers reporting and one of the largest hotel inventories
  • 16. Hotelzon in 2009
    Number of Bookings and Room Nights increasing while the market has been shrinking
    Partnership with the leading players in the eco-system increasing
    Sales partners acting 100% Hotelzon (7 partners)
    Travel agencies in different countries (e.g. Coop, ABC corp travel, Kaleva Travel, Statesman travel)
    Other Travel & Transportation (e.g. Color Line, SJ)
    Number of business hotels available through Hotelzon constantly increasing
    Direct Connect Program delivers better room availability and rates than before
    Hotel chain gets better loyalty and utilization of the corporate contracts through three-tier cooperative model
    Sustained Investment to customer value generating offering
    Ease of use: Intuitive Web interface and on-line technology
    Technology and customer support (call centre and help-desk backing up customers)
    High availability computing platform in secure processing facility
    Continuous product development and investment (20 man years/annum)
  • 17. Hotelzon Volume Development
    Summary: (room nights)
    • Business and volumes growing in each region
    • 18. All major partners have growing booking volumes by Hotelzon
  • ICTravel - piramide.net
    piramide.net founded in 2000, GSA SEMEA Hotelzon, has achieved a first class reputation for services and software solutions in the ICT sector as a VAR and throughout the Travel Industry world. The further development of the best range of products distinguishes itself through the high quality of its solutions and numerous partnerships which have, as their main goal, the optimization of the travel business through efficient products and innovative services.
    The group consists of several businesses active in the fields of travel, finance and technology. piramide.net acts as a joint contact for customers and uses its great strategic skills in this, keeping the requirements of the customers constantly in mind.
    With its strong opening and orientation to the Internet and the new information technologies, piramide.net offers important support in business areas such as Business Intelligence. Furthermore we plan to offer advanced messaging and reporting services for the travel customers and their users via different interfaces.
    "In our market, and above all in the travel industry and the SME’s field, we are offering innovative products that follow the visions of specialist in travel solutions and which will grow rapidly in the near future.“
  • 19. SEMEA Contacts
    Hotelzon Italy Hotelzon Spain Hotelzon Turkeypiramide.net GSA SEMEA piramide.net GSA SEMEA piramide.net GSA SEMEA
    Viale Tunisia 22 Barcelona Turist Yolu, 12/1 
    MI - 20124 Milano, Italia  Valencia 18600, Orhangazi Bursa 
    Tel: +39 02 30312814 Tel: +34 931 816787 #184 Tel:+90 224 573 8174
    Fax: +39 02 700412176 Tel: + 34 961 125533 #123 Fax: +39 02 700412176
    Contact Information Contact Information Contact Information
    General enquiries:  General enquiries:  General enquiries: 
    Email hotelzon@piramide.net Email info@hotelzon.es Email turkey@hotelzon.es
    Sales in Italy Sales in Spain Sales in Turkey
    Mr. Alex Kornfeind Mr. Alex Kornfeind Mr. Ciro Costante
    Cell. +393489308367 Tel: +34 911 878178 #939 Cell  +90542 213 0629
    Skype: alexkornfeind Skype: alexkornfeind Skype: cirocostante
    Email alex.kornfeind@hotelzon.comEmail alex.kornfeind@hotelzon.es Email costante@hotelzon.es