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Why hotel ambience is pivotal for your guest?
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Why Hotel Ambience Is Pivotal For Your Guest?
External factors affect your mood
greatly; one can estimate the
difference in mood and mindset while
taking a walk on a beach or while at
the waiting room of a hospital.
Analyze this, to understand the
connotation of the above locations on
the human psyche;
- The contrast of the natural and artificial lighting
- The sound of waves crashing versus the hustle and bustle of nurses
- The fresh versus sterilized aromas and the warm breeze over the chilling
stagnant air.
These elements blend together to create the atmosphere of each location, and
one is obviously far more attractive than the other to the mind’s eye.
Similarly, the atmosphere of your hotel could be attracting or deterring guests
to a great extent. Perception of the ambience in your hotel premises is based
on the following;
- The lighting, décor, room arrangements, flow of the hotel and amenities all
play a part.
- Find a style that is unique to your brand while still creating a warm,
welcoming mood.
- Ambience is a sensory experience that doesn’t focus on just one element.
- The ambience or atmosphere of a location cannot be narrowed to one area
or place, but it is the general feeling that guests feel when they walk onto the
property.
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- Hotels are looking to add character to their property through making it feel
like home for their guests. One way to do that is to add small knick-knacks and
ambient lighting to make the rooms feel less stylized and cookie-cutter.
- The ambience of hotels should be relaxing and allow guests to feel devoid of
any worries.
- Hotels should aim to create an inviting environment, that add a level of luxury
and a feeling of being pampered that is unmatched at home.
A smart hotelier will put a lot of thought into creating a perfect ambience for
their property. A positive experience is often linked to the ambience, which is
paramount for many guests to pay repeated visits to the same room, corner or
table of comfort. The feeling of comfort and relaxation that the ambience
creates will make your property a fast favorite. Once you put guests in a good
mood through setting up the right ambience, they will be more receptive to
your service and other exceptional features of your hotel.
Hoteliers often pay extra attention to recreating a magical and exquisite
experience. Recreating that one perfect ambience requires a lot of time,
attention and investment. Hotelogix’s PMS is that valuable property
management tool that helps hoteliers to cut cost, save time, and solve
management woes, whilst diverting it towards recreating the perfect
ambience for your guests.
To read more information rich articles related to the hospitality industry,
please visit Hotelogix Blog