150 hotel housekeeping power point presentation
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150 hotel housekeeping power point presentation Presentation Transcript

  • 1. 150 Hotel Housekeeping Power Point Presentation Collection
  • 2.  Download preview Copy: http://www.hospitality-school.com/wpcontent/uploads/2013/12/Preview-Copy-150hotel-housekeeping.zip ** FIRST download this preview copy and see 5 random presentations out of this 150 presentation collection. **  Buy From here: http://www.hospitalityschool.com/hotel-housekeeping-presentations
  • 3. Topics That we have Covered 1. 2. 3. 4. 5. 6. Trolley Set-up Entering Guest Room Cleaning Guest Room Cleaning Guest Bathroom Cleaning Guest Bed How to Care the Housekeeping Equipment 7. Correct Chemical Usage 8. Chemical Light Fixtures 9. Cleaning Lobby Area 10.Cleaning Public Area Toilet Cleaning
  • 4. Continued… 11. Cleaning F & B Toilet 12. Cleaning Front Desk Area 13. Cleaning Back of the House Staircase 14. Cleaning Elevator 15. Daily Carpet Maintenance 16. Room Key Handling 17. How to Handle DND Rooms 18. How to Prevent a Fire 19. Lost & Found Handling 20. Grooming & Appearance Buy From here: http://www.hospitality-school.com/hotelhousekeeping-presentations
  • 5. Continued 21. Check Uniform & Grooming Standards 22. Body Language & Attitude 23. How to Conduct Briefing 24. Communicate with Housekeeping 25. How to Greet the Guest 26. Dect Phone Control 27. Occupational Health & Safety 28. Monthly Linen Inventory 29. Master Key Sign-out Procedures 30. Sign-in Procedures Visit: www.hospitality-school.com for Free Hospitality Training Materials Free Hospitality Training Materials Visit: www.hospitality-school.com
  • 6. Continued 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. Sign-out Procedures Guest Room Amenities & Supplies Set-up Do-not Disturb Procedures for Rooms Clean Room Procedures How to Clean Electric Kettle How to Clean the Glasses How to Clean Ice Bucket How to Change Pillow Case How to Remove Laundry Wooden Boxes/Hangers Reporting to the Guest Floor Visit: www.hospitality-school.com for Free Hospitality Training Materials Free Hospitality Training Materials Visit: www.hospitality-school.com
  • 7. Continued… 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. How to Make-up Bed How to Clean the Bathroom Floor How to Clean the Mini Bar How to Dust the Furniture How to Clean the Mirror How to Clean the Bath Tub How to Clean the Shower Room How to Clean the Bathroom Wall How to Clean the Vanity Top & Hand Basin How to Clean/Polish Bathroom Fittings Visit: www.hospitality-school.com for Free Hospitality Training Materials Free Hospitality Training Materials Visit: www.hospitality-school.com
  • 8. Continued… 51. 52. 53. 54. 55. 56. 57. 58. 59. 60. How to Clean the Toilet Bowl How to Vacuum the Carpet How to Clean the Telephone Set How to Handle Wake-up Call Guest Shoe Shine Service Safe Deposit Box Needs to be Opened in Checked out Guest Room How to Handle the Left Guest Room Vine Card Extra Bed & Baby Cot Procedures Guest Laundry Pick up During Room Check Guest Laundry Pick up Requirement via Receiving Call Check Visit: www.hospitality-school.com for Free Hospitality Training Materials Free Hospitality Training Materials Visit: www.hospitality-school.com
  • 9. Continued… 61. 62. 63. 64. 65. 66. 67. 68. 69. 70. Fold Towel How to Remove Room Service Basket How to Clean Guest Floor Corridor How to Assist Guest with Luggage/Parcel Mini-Bar Consumption Check Mini-Bar Daily Replenishment Breakage, Loss & Damage Procedure How to Handle “Open Door” How to Check Guest Floor Corridor How to Inspect Bathroom Visit: www.hospitality-school.com for Free Hospitality Training Materials
  • 10. Continued… 71. 72. 73. 74. 75. 76. 77. 78. 79. 80. Care and Handling of Guest’s Belongings Returning Keys and Worksheet Check into Housekeeping Office Vacuum Carpet after Washed How to Escort Guest to Elevator Cleaning Chemical using in Housekeeping How to Polish Wooden Surface How to Use and Clean a Vacuum Cleaner Guest Laundry Emergency Super Clean Program Buy From here: http://www.hospitality-school.com/hotelhousekeeping-presentations
  • 11. Continued… 81. One Entry Room System 82. Zero Room Effects 83. Turn Down Service 84. Push Brush Sweeping 85. Dust Mopping 86. Wet Mopping 87. Wall Washing by Hand 88. How to Clean the A/C Grill 89. How to Shampoo Carpet – Extraction 90. How to Clean Upholstery Fabric Visit: www.hospitality-school.com for Free Hospitality Training Materials Free Hospitality Training Materials Visit: www.hospitality-school.com
  • 12. Continued… 91. How to Clean the Wall Paper 92. How to Clean the Offices 93. Cloak Room Procedure 94. How to Clean Staircase 95. How to Clean Windows 96. Stone Floor Scrubbing 97. How to Spot Clean Carpet 98. Dry Foam Shampoo on Carpet 99. How to Clean Outlets 100.Inspection of Back of the House Visit: www.hospitality-school.com for Free Hospitality Training Materials Free Hospitality Training Materials Visit: www.hospitality-school.com
  • 13. Continued… 101. 102. 103. 104. 105. 106. 107. 108. 109. 110. How to Clean the Lobby P.A Store Room Cleaning Supplies & Equipment Return How to Polish Brass How to Clean Skinproof & Dustproof Pad How to Crystallization for Marble Floor How to Maintain & Clean Leather Surface Guest on Loan Items Control Cleaning Pantry/Store Room Washroom Care Visit: www.hospitality-school.com for Free Hospitality Training Materials Free Hospitality Training Materials Visit: www.hospitality-school.com
  • 14. Continued… 111. 112. 113. 114. 115. 116. 117. 118. 119. 120. Check into Public Area Service Associates Prepare Daily Work Allocation Lobby Inspection Inspection of Lifts Inspection of Restrooms Inspection of Outlets Inspection of Backstairs Inspection of Pantry/Store Room Guest Laundry Check How to Handle Laundry Discrepancy Visit: www.hospitality-school.com for Free Hospitality Training Materials Free Hospitality Training Materials Visit: www.hospitality-school.com
  • 15. Continued… 121. Damage Laundry Confirmation 122. Guest Laundry Deposit Service 123. How to Handle Guest Laundry Express and Pressing Service 124. Guest Laundry Delivering 125. D.N.D Room Guest Laundry Service 126. Guest Complaining Handling 127. Linen Discard 128. Preparation for Guest Arrival 129. Rooming a Guest 130. Uniform Cleaning & Maintenance Buy From here: http://www.hospitality-school.com/hotelhousekeeping-presentations
  • 16. Continued… 131. 132. 133. 134. 135. 136. 137. 138. 139. 140. Guest Welcome Tea Service Checking the Logbook How to Serve Food to the Guest How to Serve Drink to the Guest How to Answer an Internal Call How to Answer an External Call How to Make an Internal Call How to Make an External Call Mattress Turning How to Escort Guest to the Table Visit: www.hospitality-school.com for Free Hospitality Training Materials Free Hospitality Training Materials Visit: www.hospitality-school.com
  • 17. Continued… 141. 142. 143. 144. 145. 146. 147. 148. 149. 150. How to Strip & Seal the Floor How to Clean Public Restroom Furniture Removal/Relocation Wet Mattresses – Cleaning Procedure How to Clean & Defrost the How to Operate the Scrubbing Routine or Daily Floor Maintenance Cycle How to Damp Mop How to Care & Clean the Sun-umbrella How to Operate the Buffing Machine Visit: www.hospitality-school.com for Free Hospitality Training Materials Free Hospitality Training Materials Visit: www.hospitality-school.com