Orlando SFDC User Group 10/2011Presentation Transcript
#Winter12 Release ParyOrlando Salesforce User Group MeetingOctober 20, 2011
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#Corelando: The Center of the #OSUGUniverse Network, Schmooze, Connect Welcome! Winter 12 Highlights – Presented by Joshua Hoskins, Orlando SFDC User Group Leader Wrap It Up! – 2011 Meetings – On tap for 2012? • #DF2UFL • #CCC
#Corelando: The Center of the #OSUGUniverse It‘s all about YOU (literally) – Ways to connect – Who do you know – How much can you help – Feedback is progress Annual Surveys Coming If you build it…TELL somebody!
Social Contacts – Enhancement from Ideas! – See your Contacts‘ social network profiles – directly in SFDC – The Social Contacts feature is enabled by default for organizations created after October 7, 2011 ONLY • Older Orgs need to enable • Enabled post-release (beginning late October) – Social Networks in this release: • Linked In, Facebook, Twitter • uses public APIs to display social information – can‘t guarantee future availability if there is a change.
Salesforce for Outlook Unresolved Items: Batch edit for up to 50 item. Unresolved Items: Recommendations Add up to 10 emails to Salesforce at one time Salesforce for Outlook on 64-bit and 32-bit versions of Outlook 2010 is now supported
Analytics Dashboard Filters – Choose the Data to display using a drop-down – No longer have to clone the dashboard CRM Dashboards by Force.com Labs – Sales & Marketing – Customer Service Enhanced Reports Tab Mobile Dashboards iPad App
Data.com : New Tab!
Cloud-Based Flow Designer
Winter „12: Welcome to the Social Enterprise Help and Training #Awesomeness Videos – Building a Website with Siteforce (3:00 minutes) – Editing and Managing Content with Siteforce (2:53 minutes) – Sending Private Chatter Messages (3:15 minutes) – Sharing Files in Chatter (2:45 minutes) – Finding What You Need In Chatter (Updated, 3:47 minutes)
Winter „12: Welcome to the Social Enterprise Help and Training #Awesomeness Updated Demo – Importing Accounts Using the Data Loader CLI (5:21 minutes) Tip Sheets and Implementation Guides – Using the Enhanced Reports Tab – Introducing Dashboard Filters – Visual Workflow Implementation Guide—Beta
Winter „12: Welcome to the Social Enterprise Help and Training #Awesomeness Workbooks – Analytics Workbook—Introduces you to dashboards and reports through a series of tutorials. formulas. – Chatter Administrators Workbook—Introduces Chatter, the enterprise collaboration solution, as well as ways to administer Chatter in your organization, such as adding new users, and clearing out feeds. – ISVforce Workbook—Introduces you to application distribution via a series of quick tutorials. Youll create a simple app, package it for distribution, and install it in another org, just as a customer would.
Winter „12: Welcome to the Social Enterprise Help and Training #Awesomeness Workbooks – Visual Flow Workbook—Introduces you to the Flow Designer through a series of tutorials. Youll learn how to build simple flows that show you how to get user input, update records, and perform calculations. Developer Guides – Data Loader Developers Guide—A quick start for the Data Loader command-line interface has been added. – Object Reference—Reference information about all standard and custom objects, data types, and related information.
Winter „12: Welcome to the Social Enterprise
Wrap It Up:Don‟t You Want to get (even more) Involved?
What Makes OUR Community? Jobs Connection Are YOU a member? JOIN HERE Co-workers – Marketing Users – IT Support – Sales Managers – Service Professionals – Content Collaborators – And of course… • ADMINS • Developers
Wrap It Up! Upcoming Community Events – [Orlando] Salesforce ‗Corelando‘ December Meeting • Ikea Friday, December 2nd, 2011 – Social & Cloud Coder Co-Lab TBD – [Orlando] Dreamforce to YOU! Florida • Q1 2012 Contact Information – Joshua Hoskins @jhoskins | email@example.com – Jennifer Phillips @CRMjen | jennifer@CRMjen.com
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Drive Adoption with Chatter Cloud 2: Works like FacebookReal-time Choose the Feeds: people, documents, and apps to followTrusted: Secure, private application
5 Steps to Get Started with Chatter1 Update your profile and upload a photo2 Post your first ―status update‖3 Start following people Start following records4 (accounts, opportunities, etc.) salesforce.com/chatter/gettingstarted5 Join or create a group
Monitor Usage With Your Personalized AccountReview Sent monthly to System Administrators Tracks usage of Salesforce CRM Helpful metrics to drive user adoption
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