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This is a story of disruption!
Digital technologies are causing disruption. Trying to define "how much" or whether this inflection point is the "biggest" or "most" disruption they (business) world has ever seen is beside the point.
Things *are* changing a lot.
Digital disruption - Omnidirectional communication at every level - is happening now, changing, shifting, growing now.
These are the details I started with to make this presentation, but its overall focus has shifted:
- Everything is a conversation now. Your doors are never closed.
- How your CMS can be part of and support your efforts: omnichannel // eCommerce
- "Mobile-first" is no longer optional
- "Proprietary or open source doesn't matter"
I cover these along the way, but they are details of the larger whole and consequences of disruption.