So, you're building a content management system - let's talk about the content managers!
Simply, it's in the best interest of the vendor to deliver a product that people don't hate to use. Especially if the client doesn't seem to care, it can be really easy to ignore the issue of usability. But even though they may not care during development, they will be made to care once it's delivered.
There are a lot of simple things you can do to make life easier for these users, and it doesn't require major customisation. In addition to increasing client satisfaction, it can also make training easier, and reduce support requests that come from not understanding the system.
In this session, I'll talk about:
Who content editors are, and why they are worth your time
Specific modules and configuration options that can make life easier
Some general guidlelines and processes you can apply (right now!) to improve usability