Applying Web 2.0 in Learning & Development: An Integrated Accelerated Learning Program

Applying Web 2.0 in Learning & Development: An Integrated Accelerated Learning Program by Prof. Dr. Hora Tjitra, Shentu Teng & Daisy Zheng

Excellence through Culture, Talent and Change Accelerated Learning Accelerated Learning: Different learning channels and approaches to help knowledge acquisition, utilization and optimization. Linguistic intelligence Logical-Mathematical intelligence Visual/Spatial intelligence Musical intelligence Interpersonal intelligence Intrapersonal intelligence Bodily intelligence Learning_v1.0 / 2010-08 2

Excellence through Culture, Talent and Change Agenda 1 What is Web2.0 6 2 What is eLearning2.0 12 3 How to apply Web2.0 for learning 20 4 Best practice: International Employability 26 5 Introducing sinau.me 33 Corporate Learning, Training and Development/2010-08

Excellence through Culture, Talent and Change What is Web2.0 Corporate Learning, Training and Development/2010-08 4

Excellence through Culture, Talent and Change What is Web2.0 “It’s about collaborative, user-centric content production and interactive content access.” - Tim O’Reilly, 2005 social phenomena Web 2.0 includes design technology guidelines Corporate Learning, Training and Development/2010-08

Excellence through Culture, Talent and Change Web revolution Corporate Learning, Training and Development/2010-08

Excellence through Culture, Talent and Change Web revolution Web1.0 Web2.0 Web3.0 the mostly read only the wildly read-write The Semantic Web web web 1996- 2006- Now- Delivery Delivery Delivery Creation Creation Information delivered by Internet. Management Value created by network Data managed by meaning Corporate Learning, Training and Development/2010-08

Excellence through Culture, Talent and Change Social Learning 2.0 Learning occurs within a social context. People learn from one another by observing, imitating, modeling and more and more by sharing and exchanging ideas through web 2.0 platforms. Learning_v1.0 / 2010-08 8

Excellence through Culture, Talent and Change Learning itself is changing Learning environment has changed a lot because of the Internet. So learning style in digital age also changed. Now, different learning theories are applied to promote the learning effect. Connective learning theory Learning and knowledge rests in diversity of opinions. Traditional Social learning theory learning theory People can learn by observing the behavior of others and the outcomes of those behaviors. Constructive learning theory Knowledge is constructed when individuals engage socially in talk and activity about shared problems or tasks. Corporate Learning, Training and Development/2010-08

Excellence through Culture, Talent and Change So the eLearning changes The traditional eLearning didn’t get much benefit from the web revolution because of the learning theories behind is still based on classical learning environment. eLearning1.0 eLearning2.0 Connective/Social/ Traditional learning Constructive learning theory theory Web1.0 Web2.0 Web3.0 Corporate Learning, Training and Development/2010-08

Excellence through Culture, Talent and Change What’s changed Who learns ‣Adults not children -Minimized role of educator •If someone fails to learn, it is not assumed to be the failure of the instructor. What to learn -Internally motivated •Flowed not stored •it is only after convincing him- or herself that an adult will decide to learn. -Self organized •Workshops and seminars organized by the Way to learn students themselves create a better learning environment than those organized externally. •No limits Corporate Learning, Training and Development/2010-08

Excellence through Culture, Talent and Change What’s changed Who learns •Adults not children -Emerged from conversation •Wisdom of crowds. •Thought is internalized conversation. •Learning occurs through connections with What to learn other learners. ‣Flowed not stored •Make the tacit explicit. -Like a utility •Knowledge is like water or electricity that flows in a network or a grid, that we tap into when Way to learn we want. •Knowledge is not objects and contents that •No limits are stored, as though in a library. Corporate Learning, Training and Development/2010-08

Excellence through Culture, Talent and Change What’s changed Who learns •Adults not children -No spatial limits What to learn •The computer connects the student to the rest of the world. •Flowed not stored •Students learn together because of same interest not location. -No temporal limits •Individual learning schedule. Way to learn ‣No limits Corporate Learning, Training and Development/2010-08

Excellence through Culture, Talent and Change What’s new in eLearning2.0 Corporate Learning, Training and Development/2010-08

Excellence through Culture, Talent and Change What’s new in eLearning2.0 • Learning is centered around the interests of the learner • Learning is owned by the learner Learner centered • This learning is immersive – • Workflow Learning learning by doing • Community of Practice Immersive learning Informal learning Lifelong learning • Learning occurs through connections with other learners • Learning is based on conversation • Co-op learning, and interaction • instant learning Connected learning Mobile learning Corporate Learning, Training and Development/2010-08

Excellence through Culture, Talent and Change How to apply Web2.0 for learning Corporate Learning, Training and Development/2010-08 16

Excellence through Culture, Talent and Change Technological aspects Support communities of practice. Wiki is a technology first comes in 1995. The technology is designed to provide a simple tool for knowledge management. Wikis allow all users to create and edit content online. All changes can be retraced by the other users and older versions of documents are available in a revision history. As such wikis are an easy to use application for collaboratively creating content. Involve learners in process of production of learning content. Provide a possibility for students to present themselves. Corporate Learning, Training and Development/2010-08

Excellence through Culture, Talent and Change Technological aspects Support communities of practice. Involve learners in process of production of learning content. Blog is a “log of the web”. The key feature of a blog is the presentation of the content in reverse chronological order. Blog software provides the possibility for comments and trackbacks, links back from other sites. In such a way a distributed, collective and interlinked blogosphere is created. Podcast & Vodcast is “content that can be automatically delivered to you”. This technology can be used to deliver course content to students. RSS is the basic technology of podcasting and most blog software. The technology allows the user to subscribe to a site and thus be informed about new content in a push approach. In education, the students might syndicate their content by using RSS feeds. Provide a possibility for students to present themselves. Corporate Learning, Training and Development/2010-08

Excellence through Culture, Talent and Change Technological aspects Support communities of practice. Involve learners in process of production of learning content. Provide a possibility for students to present themselves. Platform provide approaches such as e-portfolio where learners have their own place to create, reflect on and showcase their work. Corporate Learning, Training and Development/2010-08

Excellence through Culture, Talent and Change Social aspects Interact with students worldwide eLearning2.0 is very focused on the content the social interaction, assisting informal learning. Instead of a limitation of social interaction on topics for a given course, interaction with students worldwide on a wide range of topics has become usual. Several online community sites like Facebook focus on articulating social networks and the interlinking of users. Share information Web Sharing Applications involves social bookmarking tools like del.icio.us, which allow users to share their bookmarks and tag websites. And media sharing like Flickr or Youtube which provide the possibility to share multimedia files. Beside the more general use of this system, the use for course related content is also possible. Corporate Learning, Training and Development/2010-08

International Employability http://sinauonline.com/bmbf Developing Intercultural Competence of Young Professionals Learning_v1.0 / 2010-08 21

Excellence through Culture, Talent and Change Applying Web2.0 for learning The possible application of Web2.0 for learning can be considered in two ways: Integrating Web2.0 Applying Web2.0 technologies into traditional course to promote eLearning2.0 Learning_v1.0 / 2010-08 22

Excellence through Culture, Talent and Change International Employability Rapid and large-scale globalization increases the number of global customers and labors More and more MNCs established oversea R&D centers and call for talents from different countries Competency of cross-cultural communication and cooperation becomes more and more important when language is not the barrier any more Critical challenges for young professionals’ future development in international working environment: • Talents are under intense pressure to be competent and effective to meet with global customer needs and to manage sophisticated global team cooperation and business cases. • Demand of employees who could work in international working environment and cooperate with the team members with different cultural background becomes bigger and bigger. Learning_v1.0 / 2010-08 23

Excellence through Culture, Talent and Change International Employability: German-Chinese Culture Program Program background: • An applied research and learning program, collaboration project between RheinAhr Campus of FH Koblenz (Germany) with the School of Psychology, Zhejiang University (China). • The program is funded by the BMBF as part of the German-Chinese Scientific Year Program. Main objectives of the program: • Getting to know the culture-specific conditions of studying and working in China and Germany. • Defining central competencies necessary for German and Chinese employees to be successful in the foreign job market. • Defining central competencies necessary for German and Chinese students in the foreign science context. • Developing cultural sensitive assessment procedures. • Designing intercultural media for assessment and learning. Learning_v1.0 / 2010-08 24

Excellence through Culture, Talent and Change Participants Ten young professionals from RheinAhr, Germany and ten young professionals from Zhejiang University, China participated in the program. Learning_v1.0 / 2010-08 25

Excellence through Culture, Talent and Change Online collaboration, intercultural experiences Selection Web-based China - 10 days Web-based Germany - 10 days Web-based Learning_v1.0 / 2010-08 26

Excellence through Culture, Talent and Change Program Overview One month One month Classroom Learning • Cross-cultural communication and management • Intercultural competency and sensitivity • Applied I/O psychology in international environment Social Learning 2.0 • Knowledge search, screening and acquisition on internet • Experience sharing and group cooperation via web 2.0 tools Action Learning • Work in Chinese-German multicultural team • Tasks focused on I/O psychology application in international environment Culture Experience • Ten days in China & Ten days in Germany to explore Chinese and German culture and lifestyles Best Practice Discussion • Company visit in order to learn from the real-world • Round table discussion with senior professionals Learning_v1.0 / 2010-08 27

Excellence through Culture, Talent and Change Knowledge Acquisition through Classroom Learning • Conflict management across cultures • International study and management research • Working in multicultural environment • Intercultural competencies in German-Chinese cooperation • Intercultural assessment and training for German-Chinese cooperation • How to apply the assessment center technique in MNCs • Human capital in German-Chinese cooperation • Effective communication across cultures Learning_v1.0 / 2010-08 28

Excellence through Culture, Talent and Change Action Learning: Chinese-German Group Work nd Developm ed L earning a ent of Int Video-bas ssment Assessm ercultura ent Tools l Asse on Best Pra ctices in ural Impressi Recruitm Intercult gement ent Mana Learning_v1.0 / 2010-08 29

Excellence through Culture, Talent and Change Social Learning through Web 2.0 Platform Program website: information release, program agenda update, tips sharing, etc. Online discussion forum via web 2.0 platform: Chinese-German group work communication, result report, experience, reflection and feedback sharing, etc. Learning_v1.0 / 2010-08 30

Excellence through Culture, Talent and Change Exploring Culture and Lifestyles Exploring Chinese culture Living in German culture Learning_v1.0 / 2010-08 31

Excellence through Culture, Talent and Change Learning from the Real World: Company Visit & Discussion SAP Labs, China BMW, Germany SAP AG, Germany (round table discussion with BOSCH, China former VP of SAP AG) (round table discussion with GM) Giesecke & Devrient, Germany Learning_v1.0 / 2010-08 32

Excellence through Culture, Talent and Change Reflection & Feedback I Know oneself • The most exciting fact, at least to me, is that I know myself better than before: my strength, my weakness; what I can improve, what I should keep, and what I could manage. Deal with teammates • I cared not enough about "human"! That's a big problem! So, this is very important… • I know my team members better… • For me, the most important experience is how to deal with the quarrel… Deal with the job • …never say any word that may diminish our confidence at the critical moment. • A clear evaluation of our the whole situation, instead of dreaming of the good outcomes, will help us to perfect our website. • We checked every points, and do our best to meet demands. Learn from others • …the [other group’s] plan was more detailed and I appreciated them [the other group] in that they could keep to the plan and had reflection on what they had done. Learning_v1.0 / 2010-08 33

Excellence through Culture, Talent and Change eLearning2.0 in practice Using eLearning2.0 in open and extended way • Teacher as facilitator • Open group • Various topics • Interest driven • Informal e.g. Sinau Platform Corporate Learning, Training and Development/2010-08

Excellence through Culture, Talent and Change Sinau.me: an Introduction SinauOnline is based on constructive learning approach which will put learner in the focus of the learning process. It is built based on the social learning 2.0 philosophy, mostly using open source technology. On the core of its approach is to encourage people to learn through sharing (speak coordinated blogging), and jointly create an open learning materials, which than be provided and packaged for everybody interested in. Our regional focus are in particular in China, Indonesia and APAC areas. Content Structure vers. beta 1.0 (June 15, 2010) PERSONAL • Diagnostic & Assessment Learning & Development from the Personal Perspective • Acceleration Learning Development • Career Development ORGANIZATIONAL • Organizational Learning Corporate Learning & Development Systems Effectiveness and Processes • System & Process • Evaluation & ROI Learning • Culture & Psychology CULTURAL Learning in the Culture Context • International Business Diversity • Intercultural Learning • Learning in China • Learning Management System TECHNOLOGICAL • Social Learning 2.0 Open Technologies for Learning and Advancement Development • Online Research 2.0 • Web 2.0 Tools • How To-do Pages - Categories - Tags Corporate Learning, Training and Development/2010-08

Excellence through Culture, Talent and Change SinauOnline: Name & Logo The six blue dots, reflect the six values we are following: ✦ Open source (our learning materials are free for everyone) ✦ Passion to learn ✦ Joy for sharing ✦ Bridge theories and practice ✦ Connect peoples ✦ Independent and neutral (not fix on a specific approach or school of thoughts) ✦ The chinese character " “ (xin) has the meaning of Sinau is a Javanese word, "happy; joyful", while the " " (ao) means "take wing". means Learning. ✦ SinauOnline would like to support people to develop and take wing with joy and happiness. Corporate Learning, Training and Development/2010-08

Excellence through Culture, Talent and Change Free eLearning Platform based on Social Learning Networks We are NOT We are NOT Individual Bloggers Unstructured Bloggers’ Network • Wordpress.com, Blogger.com • …… • etc. • etc. We are Open Learning Platform • Providing free learning materials • Put the learner’s interest in the center • Creating group’s identity • Top-Down and Bottom-Up approach 4. Connect Learners 1. Learner’s Orientation 3. Open Learning Materials 2. Edited Learning Materials 5 Corporate Learning, Training and Development/2010-08

Excellence through Culture, Talent and Change Guest lecture at the University of Paramadina, Jakarta by Prof. Dr. Hora Tjitra Thanks You A n y c o m m e n ts & q u e sti o n s are welcome Contact me at hora_t@mac.com http://sinau.me Corporate Learning, Training and Development/2010-08 38

Applying Web 2.0 in Learning & Development: An Integrated Accelerated Learning Program

by Hora Tjitra on Aug 09, 2010

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