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  • 1. Worksheet 2 1. Define Audience Communication Needs People access information in various ways, at different times of the day, and for different reasons. If possible, define your audience needs by using market research and other data. You can use the following resources: • Pew Internet and American Life Project: http://www.pewinternet.org • Tools of Change Planning Guide: http://www.toolsofchange.com/en/planning-guide/ Describe your audience and their health needs: 2. Goal Integration a. Describe how your social media objectives support your organizations mission and/or overall communications plans? b. How does it support other online or offline components - what events (either national/state/ local) present communication opportunities? 1 of 2
  • 2. 3. Message Development Develop the key messages based on the target audience and objectives identified. (Example: for moms of young children to encourage late season flu vaccination, "its not too late to vaccinate.") I. II. III. 2 of 2