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Hooduku sugar crm

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Hooduku delivered a major sugarcrm implementation.

Hooduku delivered a major sugarcrm implementation.

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  • 1. Partner to deliver IT services Enidine We strive for our client’s success© Hooduku, May-2011 #1
  • 2. Experience & ExpertiseInnovation driven business solutions! Techno Functional expertise with domain experience Industry domain experience Deliver more for less SLA driven solutionsGlobal footprint – local presence© Hooduku, May-2011 #2
  • 3. Hooduku Who? o Your search for IT Partner ends with us!© Hooduku, May-2011 #3
  • 4. Professional Services Staff Augmentation Project Based Global Delivery Onsite-offshore model
  • 5. Global Shore – IT Services DeliveryEnables its customers to leverage varied locations across the globe thatprovide optimized value for every component of deliveryThe model is customized for every project and objective such as project cost,criticality and level of expertise are determined in advanceApplication Management Services: range from custom development and webbased apps to app maintenance and support servicesRemote Application Testing services: uses state of the art testing tools andtechniques to shorten the testing time frame for your applications
  • 6. Global Shore – IT Services DeliveryApplication Migration services: Convert, enhance and/or replaceineffective/unproductive apps with new technologies and current softwaredevelopment strategiesPackage Manage Services: Cover consultation, customization, implementation,upgrades, and support for ERP and CRM solutionsContent Management Services: Include Knowledge Management Services,Business Intelligence and Data Warehousing based solutionsBusiness Process Outsourcing: for helpdesk and customer transactionprocessing
  • 7. Hooduku – Service Methodology PMO© Hooduku, May-2011 (Process and Deliverable Stack) #7
  • 8. SugarCRM Featurestruth for managingSugarCRMs award-winning applications offer a single system ofcustomer interactions across different lines of business.
  • 9. SugarCRM FunctionsSugar drives sales performance by allowing sales team to :o Track and share contacts and opportunitieso Manage and upsell into existing accountso Monitor performance through dashboardso Forecast revenueo Manage quotes and contractso Work offline through mobile solutions ando Collaborate through integration with Microsoft Outlook and other groupware applications.
  • 10. Mobile Friendlyo Access SugarCRM on iPhone, Blackberry and Androido Sugar for mobile delivers a seamless user experience where users can access contacts, opportunities, accounts and appointments while logging calls and updating other important information about customer accounts
  • 11. Dashboards
  • 12. BPASS – On SugarCRM Enrollment UI Third party SOAStreamlined Customer Enrollment – Call centersolution Improved productivity with increased enrollments by 200% in the first week.Cost effective solution delivered under $50K Improved savings in maintenance by 400% or more over long term.
  • 13. Process Automationworks, includingCustomized Sugar to fit how your opportunity management processsales methodologies, account details, and opportunity handling.Sample scenario – Opportunity management for one of our energy client Check credit and Change in status will Calculate pricing and notify result. Change trigger credit check notify. Change Status Customer Status Credit Check Pricing service
  • 14. DemosPart 1http://www.youtube.com/watch?v=nHD-gmim82UPart 2http://www.youtube.com/watch?v=ePzMPeEjaCQPart 3http://www.youtube.com/watch?v=MHu6uUhnWsIPart 4http://www.youtube.com/watch?v=YW3J4x2dFy8Part 5http://www.youtube.com/watch?v=6V-vgmGJs54Part 6http://www.youtube.com/watch?v=Q54W1HTwuL0
  • 15. Recapo Sales, Marketing, Service and o Administration Collaboration o Workflow o Lead, Opportunity and Account o Access Controls Management o Field-Level Security o Campaign Management, Email o Data Quality Controls Marketing o Case Management and Incident Tracking o Plus Enterprise-Class o Plug-ins for Microsoft Office, Excel Functionality and Support and Word o Customer Self-Service Portal o Advanced Dashboards o Advanced SQL reporting o Offline Client Synchronizationo Advanced Features o MySQL, Oracle 9i and 10g database o Reporting compatibility o Sales Forecasting o Unlimited Online and Email Support o Quotes o Product Catalog o Contracts o Mobile
  • 16. SugarCRM-Hooduku Value Prop for energy companieso Deliver a enterprise class CRM solution for energy services under $60K.o Pre-packaged SugarCRM modules integrating third party SOA, Broker services and energy trading platforms.o Integrate – SocialMedia, Corp. website and SugarCRM – out of the box.o Costs less to engage HOODUKU!
  • 17. Benefits Your success is our priority &responsibility  With a proactive approach and competitive research we not only develop solutions that works but we also deliver cost-effective and robust solutions that address and predict your business challenges - now and in the future  we offer years of experience specifically in this field, providing our clients with the following advantages: 1. Deep knowledge of the industry: we are familiar with the processes, technology, common challenges and competition 2. Broad spectrum of development capabilities: from low-level applications and open source configurations to distributed multi-tenant cloud applications 3. Increased reliability and performance that comes from rigorous stress testing that we apply to all our deliverables
  • 18. Benefitso Our Team: We employ only top notch professionals with good education, experience and work ethic for proactively solving the most critical challengeso Competitive Pricing: We offer high quality work at competitive prices. We have software development centers in Houston Texas, Ontario Canada and Bangalore India, where the cost of development is significantly lower than other parts of US and UK, and is even more competitive than our competitors from IT industryo Communication, Collaboration & Co-ordination: We ensure that communication is seamless at all stages by keeping our clients up to date on the progress with daily or weekly reporting and providing easy ways to get in touch with us via phone, email or Skype. In addition, we offer flexible and agile development models allowing our clients to stay on top of the project and change direction easily should the business requirements change We are passionate about what we do!
  • 19. Hooduku – Partial Clientele..© Hooduku, Oct-2011 #19
  • 20. Hooduku - Contacts…United States CanadaHooduku, Inc. Hooduku CanadaSuite #450 315-282 Kingswood Dr505 N Sam Houston Pkwy Kitchener, Ontario CANADAHouston, TX 77060 Phone: 519 781 9400Phone: +1 (888) 262-8389 Web: http://www.hooduku.caEmail: info@hooduku.comIndiaHooduku IT Solutions Pvt. Ltd.#999, 9thMain, HSR Layout, Sector-7Bangalore – 560102, KarnatakaPhone: +91 (80) 2572-9959Web: http://www.hooduku.com , http://www.hooduku.co.in© Hooduku, March-2012 #20
  • 21. Q&A Thank You© Hooduku, May-2011 #21