Usability Test 101

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guide to setup and run usability tests

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Usability Test 101

  1. 1. Usability Test 101! #testtubenyc! ! ! Hong Qu! @hqu! Oct, 24, 2013
  2. 2. AGENDA ‣ User Research Overview! ‣ How to run usability tests! ‣ Preparation! ‣ Recruiting participants! ‣ Script! ‣ Software! ‣ Tasks! ‣ How to ask questions
  3. 3. When to Use Which User Experience Research Methods? 3
  4. 4. 4 Rocket Surgery Made Easy:The Do-It-Yourself Guide to Finding and Fixing Usability Problems http://sensible.com/downloads-rsme.html
  5. 5. RECRUITING PARTICIPATION http://www.slideshare.net/anotheruxguy/recruiting-better-user-research-participants-upa-2011 5
  6. 6. HOW MANY USERS TO TEST You Only Need to Test 5 Users
  7. 7. 7 USABILITY TEST SCRIPT Introduction ‣ ‣ Explain procedures ‣ Participant goes through tasks ‣ Debrief Q&A http://www.indiana.edu/~audioweb/T284/krug_questions.html https://docs.google.com/document/d/1ZanxTMTr5sPgvn4MlkvVfOyY3e7H1joMzOiW-4xoYts/edit
  8. 8. Software – Sliverback http://silverbackapp.com/
  9. 9. Usability Test demo Tasks ! Go to keepr.com to find the latest news about Twitte’s IPO. ! You want to receive news alerts for any news story.
  10. 10. Questions to Ask • • • • • What would you do on this screen? Before I show you the next screen, what do you expect to see? How would you explain this product to a friend? What made the strongest impression on you? How likely and how often do you see yourself using this?

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