140121 isae volunteer victories

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Illinois Society of Association Executives Annual Conference 2014

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140121 isae volunteer victories

  1. 1. Volunteer Victories:! Recruit, Retain & Maintain Volunteers! Holly Duckworth, CAE, CMP! CEO & Chief Connections Officer! Leadership Solutions International
  2. 2. W H AT D O Y O U B E L I E V E A B O U T Y O U R CURRENT VOLUNTEER PROGRAM?
  3. 3. C O R P O R AT I O N F O R N AT I O N A L & COMMUNITY SERVICE
  4. 4. What do you need out of our time together?
  5. 5. VOLUNTEER MANAGEMENT • Ask, Developing volunteer leadership • Delegate, Implement successful strategies to recruit leadership • Build a volunteer structure for future leaders to emerge
  6. 6. What  Does  It  Take  To  Keep
  Your  Organization  Alive?  
 Faith Courage Abundance
  7. 7. Why  Volunteer? Why  do  people   volunteer?   Why  do  we  need   volunteers? Divine Work Ahead
  8. 8. What  Are  The  Benefits  of  Volunteering?
  9. 9. @hduckworth  
  10. 10. Volunteerism  &  the  Dating  Game:
  11. 11. Volunteer  Management  Life  Cycle • • • • • Planning   Recruiting   Training   Managing   Evaluating
  12. 12. Planning • • • • Define  Your  Mission   Assess  Your  Organization   Develop  Your  Volunteer  Program   Describe  Volunteer  Positions
  13. 13. Mission • Organization  and  individual  relevance
  14. 14. Mission  Statements   • “To  promote  business,  enhance  economic  and   community  development,  and  serve  as  a  catalyst   for  improving  the  overall  quality  of  life  in  the   community  and  region.  ”   • “Is  dedicated  to  shaping  policy  and  events,  so  that   decisions  by  business  and  government  result  in  an   improved  ____  economy  and  quality  of  life.”
  15. 15. Assess  Your  Organization • Map  out  your  current  volunteer  structure
  16. 16. What  traits  do  you  want  in  a  volunteer?
  17. 17. PERSONAL SKILLS ∗ ∗ ∗ ∗ ∗ ∗ ∗ Leadership   Strategic  Thinking   Communication   Influence   Loyalty   Business  Acumen   Financial  Skills
  18. 18. COLLECTIVE SKILLS ∗ ∗ ∗ ∗ ∗ ∗ Association  Experience   Diversity  –  reflects  membership   Global  Mindset  (if  applicable)   Financial  Expertise   Governance   Strategic  Planning
  19. 19. HOW DO YOU WRITE A VOLUNTEER JOB DESCRIPTION?
  20. 20. Position   Description • Position  title   • Purpose  of  position   • Volunteer’s   responsibilities/tasks   • Outcomes/goals  (success   measures)   • Training  and  support  plan   • Reporting   • Time  commitment   • Qualifications  needed   • Benefit
  21. 21. How  do  you  Recruit?
  22. 22. IN DIRECT ASK Volunteer:   Hi  Sarah,  I  have  this  project  coming  up  for  GMN  it’s  kinda  big   and  I  could  use  some  help  do  you  think  you  could  help  me?   ! Potential  Volunteer:   Well,  up  no  you  see  I’m  kinda  busy  with  work  and  family  so  I   don’t  have  time  to  give  right  now.
  23. 23. DIRECT ASK Volunteer:   I  am  working  to  produce  the   October  GMN  education  program   we  are  planning  the  event  for   October  10th  from  9am  –  Noon.    I   know  you  have  a  talent  for  creating   marketing  flyers  do  you  think  you   would  be  able  to  help  us  create  this   one  flyer?   ! Potential  Volunteer:   I  am  really  busy  and  I  think  I  could   fit  in  this  small  project  for  you  the   week  of  September  1st.    Could  that   work  for  you?
  24. 24. Ask:    Do  NOT ∗ ∗ ∗ ∗ Send  ONLY  an  email   Ask  in  a  Newsletter   Beg   Force  or  Coerce
  25. 25. RECRUIT WITH VIDEO
  26. 26. THE ART OF ASKING
  27. 27.  Technology @hduckworth  
  28. 28. RECRUITMENT IDEAS: • Volunteer Fair • Virtual Volunteerism • Job board • Volunteer Manager • Use of President Elect, to recruit to their team • Track skills of your members • Offer Leadership Training • Tell your own Testimonials about why and how you volunteer (web, newsletter, in person)
  29. 29. Selecting  Volunteers • What  are  the  traits  you  need   for  the  position?   – – – – – – Leadership  skills   Connection  to  the  cause   Attitude   Desire  to  serve   Leadership  skills   Sense  of  humor
  30. 30. Training   Methods • • • • Orientation   Materials   Mentors   Ongoing  Development
  31. 31. @hduckw orth
  32. 32. Orientation
  33. 33. Materials
  34. 34. Mentors
  35. 35. V O L U N T E E R S N E E D T O K N O W T H E Y A R E A PA R T O F S O M E T H I N G L A R G E R T H A N T H E M S E LV E S
  36. 36. Volunteer  Support • • • • Tools  and  resources   Strategic  insight  and  oversight   Connections  and  reflections   Time
  37. 37. W E H AV E A L O T IN COMMON
  38. 38. NEXT G E N E R AT I O N VOLUNTEERS
  39. 39. Micro-­‐Volunteering • Put  simply,  it's  volunteering  that  you  can  do  in   small  bits  of  time  -­‐  from  5  minutes  to  2  hours.  It's   high-­‐impact,  high-­‐efficiency  do-­‐gooding   • Bite-­‐sized   • Crowd-­‐sourced   • www.sparked.com  
  40. 40. @hduckworth
  41. 41. Evaluation • Measures  of  Success   – Program   – Position   – Person
  42. 42. 7 TIPS ON SUCCESSFUL VOLUNTEERISM • Work on a cause that means something to you • Consider sills you have to offer • Do you want to learn something new • Combine goals • Don’t over commit • Think family • I never thought of that vs. that will never work
  43. 43. Succession  Planning
  44. 44.  Appreciation
  45. 45. Secret  Millionaire @hduckworth  
  46. 46. VOLUNTEER MANAGEMENT • Developing volunteer leadership • Implement successful strategies to recruit leadership • Build a volunteer structure for future leaders to emerge
  47. 47. Thank  You!

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