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131114 vsae volunteer victories recruit, retain, maintain volunteer leadership

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  • 1. Fall  Educational  Symposium   Virginia  Society  of  Association  Executives   November  14,  2013              
  • 2. @hduckworth   What  do  you     see  today?   What  you  visualize,  you  will  actualize.  
  • 3. Holly  Duckworth,  CAE,  CMP   Speaker,  Trainer  &  Volunteer:           •  •  •  •  •  •  Travel  Portland  -­‐  US  Figure  Skating   Championships   Inaugural  Lance  Armstrong  Livestrong   Ride   Meeting  Professionals  International   President  National  Speakers  Association   Chair,  Component  Relations  American   Society  for  Association  Executives   Leadership  Trainer,  Green  Meetings   Industry  Council   @hduckworth    
  • 4. Mission  of  ISA   Through  research,  technology,  and  education,  the   International  Society  of  Arboriculture  promotes  the   professional  practice  of  arboriculture  and  fosters  a   greater  worldwide  awareness  of  the  benefits  of   trees.  
  • 5. Collective  Expertise  
  • 6. Fear  
  • 7. Doubt  
  • 8. Lack  
  • 9. What  Does  It  Take  To  Keep    Your  Associa8on  Alive?      
  • 10. @hduckworth    
  • 11. Intentions  for  the  Session   *  Evaluate  what  it  means  to  be  an  effective  volunteer  and   board  member  for  any  association.   *  Demonstrate  how  to  ASK  recruit  a  volunteer  in  a   personalized  manner  that  increases  your  odds  of  hearing   “Yes”.   *  Identify  how  to  retain  your  volunteers  by  delegating  tasks   and  holding  ACCOUNTABLE  committees  who  know  the   work  contributes  to  the  association  vision  and  mission.   *  Create  customized  ongoing  APPRECIATION  plan  that  will   grow  your  volunteer  bases  for  years  to  come.  
  • 12.                                    Technology  Zone:       Twitter  @hduckworth   Text  503  887  4112   www.Facebook/leadershipsolutionsinternational   www.leadershipsolutionsintl.com     Use  this  as  a  place  to  learn  and  grow.  
  • 13. @hduckworth    
  • 14. @hduckworth   What  do  you     see  today?   What  you  visualize,  you  will  actualize  
  • 15. The  Dating  Game:   @hduckworth    
  • 16. What  Traits  Do  You  Want  in  a   Volunteer?   @hduckworth    
  • 17. What  Are  The  Benefits  of   Volunteering?  
  • 18. What  Skills  Should  go  on  my   Volunteer  Job  Description?   Personal  Skills   *  *  *  *  *  *  *  Leadership   Strategic  Thinking   Communication   Influence   Loyalty   Business  Acumen   Financial  Skills   Shared  Board  Skills   *  Association  Experience   *  Diversity  –  reflects   membership   *  Global  Mindset  (if  applicable)   *  Financial  Expertise   *  Governance   *  Strategic  Planning  
  • 19. ASK:  Indirect   Volunteer:   Hi  Sarah,  I  have  this  project  coming  up  for  GMN  it’s   kinda  big  and  I  could  use  some  help  do  you  think  you   could  help  me?     Potential  Volunteer:   Well,  up  no  you  see  I’m  kinda  busy  with  work  and  family   so  I  don’t  have  time  to  give  right  now.  
  • 20.                  Ask:    Direct   Volunteer:   I  am  working  to  produce  the  October  GMN  education   program  we  are  planning  the  event  for  October  10th  from   9am  –  Noon.    I  know  you  have  a  talent  for  creating  marketing   flyers  do  you  think  you  would  be  able  to  help  us  create  this   one  flyer?     Potential  Volunteer:   I  am  really  busy  and  I  think  I  could  fit  in  this  small  project  for   you  the  week  of  September  1st.    Could  that  work  for  you?    
  • 21. Ask:    Do  NOT   *  Send  ONLY  an  email   *  Ask  in  a  Newsletter   *  Beg   *  Force  or  Coerce  
  • 22. 100%   @hduckworth    
  • 23. Why  use  Volunteers?     *  Greater  impact  to  your  vision  mission   *  Save  organization  time   *  Increase  organizations  revenues  
  • 24. Volunteer  vs.  Employee   *  It’s  more  than  the  difference  between  simply  a  pay  check  and  no  pay  check.   *  Are  you  teaching  your  volunteers  this  when  they  work  with  other   volunteers?   @hduckworth    
  • 25.  Technology   @hduckworth    
  • 26. Understand  Motivations  of  the   Volunteer     * Learn  a  Skill   * Share  a  Skill  
  • 27. @hduckworth    
  • 28. *  Remember  with   volunteers  they  have  a   choice  and  100’s  of   other  organizations   would  love  to  have  the   same  people     *  With  volunteers  it  is  all   personal  and  passion   @hduckworth    
  • 29. Recruitment  Ideas:   *  *  *  *  Volunteer  Fair   Virtual  Volunteerism   Job  board   Volunteer  Manager     *  Use  of  President  Elect,  to  recruit  to  their  team   *  Track  skills  of  your  members   *  Offer  Leadership  Training   *  Tell  your  own  Testimonials  about  why  and  how  you   volunteer  (web,  newsletter,  in  person)  
  • 30. Volunteers  need  to  know  they  are  part  of  something  bigger    
  • 31. Accountable  
  • 32. Secrets  To  Hold  Volunteers   Accountable?   *  Give  them  ownership   *  Give  them  something  meaningful  to  do   *  Write  it  down   *  Demonstrate  for  them  how  what  they  do  makes  a   difference  to  the  organization   *  Make  it  easy  to  volunteer   *  Keep  task  sizes  manageable   *  Have  regular  committee  meetings  
  • 33. We  Have  More  In  Common    
  • 34. Volunteers  need  to  know  they  are  part  of  something  bigger    
  • 35. Next  Generation  Volunteers   @hduckworth    
  • 36. @hduckworth    
  • 37. Listen:  Know  your  members  
  • 38. 7  Tips  on  Successful  Volunteerism   *  Work  on  a  cause  that  means  something  to  you   *  Consider  sills  you  have  to  offer   *  Do  you  want  to  learn  something  new   *  Combine  goals   *  Don’t  over  commit   *  Think  family     *  I  never  thought  of  that  vs.  that  will  never  work  
  • 39. Secret  Millionaire   @hduckworth    
  • 40.  Appreciation  
  • 41. Intentions  for  the  Session   *  Evaluate  what  it  means  to  be  an  effective  volunteer  and   board  member  for  any  association.   *  Demonstrate  how  to  ASK  recruit  a  volunteer  in  a   personalized  manner  that  increases  your  odds  of  hearing   “yes”.   *  Identify  how  to  retain  your  volunteers  by  delegating  tasks   and  holding  ACCOUNTABLE  committees  who  know  the   work  contributes  to  the  association  vision  and  mission.   *  Create  customized  ongoing  APPRECIATION  plan  that  will   grow  your  volunteer  bases  for  years  to  come.  
  • 42. Thank  You!  
  • 43. CTRL+ALT+Delete:   How  to  Reboot     your  Associa8on  for  Success   Available  Early   2014   Releasing  control  in  your  associa8on,  Looking  at  alternate  strategies  &   Dele8ng  all  that  no  longer  serves  your  vision  to  become  more  efficient  and   effec8ve   Holly  Duckworth,  CAE,  CMP  
  • 44. Thank  you!   Holly  Duckworth,  CAE,  CMP     Leadership  Solutions  International   @hduckworth