E-goverment

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E-goverment

  1. 1. E-government <ul><li>Background on e-government: what it is </li></ul><ul><li>Seven questions e-government leaders should ask themselves </li></ul>
  2. 2. Background on e-government <ul><li>E-government is the use of ICT to </li></ul><ul><ul><li>promote more efficient government </li></ul></ul><ul><ul><li>facilitate more accessible government services </li></ul></ul><ul><ul><li>allow greater access to information </li></ul></ul><ul><ul><li>make government more accountable to citizens </li></ul></ul>
  3. 3. Background on e-government <ul><li>E-governement is: </li></ul><ul><ul><li>a process, ‘evolution’, struggle </li></ul></ul><ul><li>E-governement is not: </li></ul><ul><ul><li>a shortcut to economic development, budget savings, or clean, efficient government </li></ul></ul><ul><ul><li>the ‘Big Bang’ </li></ul></ul>
  4. 4. E-government 7 questions <ul><li>Why are we pursuing e-government? </li></ul><ul><li>Understand that e-government is about transformation; technology is a tool </li></ul><ul><li>Realize it won’t be simple </li></ul><ul><li>Warning: computers # reform </li></ul>
  5. 5. E-government 7 questions <ul><li>2. Do we have a clear vision and priorities for e-government? </li></ul><ul><li>Define a vision and priority areas </li></ul><ul><li>Warning: e-government must be a shared vision </li></ul>
  6. 6. E-government 7 questions <ul><li>3. What kind of e-government are we ready for? </li></ul><ul><li>Readiness for e-government is not only a governmental issue </li></ul><ul><li>Readiness starts with political will </li></ul><ul><li>Readiness also rests on information policy </li></ul>
  7. 7. E-government 7 questions <ul><li>Other key factors for readiness </li></ul><ul><li>Telecommunication infrastructure </li></ul><ul><li>Current connectivity and ICT usage by government </li></ul><ul><li>Human capital within government </li></ul><ul><li>Existing and expected budgetary resources </li></ul>
  8. 8. E-government 7 questions <ul><li>4. Are we selecting e-government projects in the best way? </li></ul><ul><li>Do a diagnosis </li></ul><ul><li>Learn from others </li></ul><ul><li>Match the project to the vision </li></ul>
  9. 9. E-government 7 questions <ul><li>5. How should we plan and manage e-government projects? </li></ul><ul><li>Consider establishing e-government teams within government </li></ul><ul><li>Ensure the project management team has sufficient authority </li></ul><ul><li>Develop a work plan to implement the priority e-government projects </li></ul><ul><li>Establish mechanism for the continuing involvement of key stakeholders </li></ul><ul><li>E-government management team means planning for capacity-builing </li></ul>
  10. 10. E-government 7 questions <ul><li>6. How will we measure and communicate progress? How will we know if we are failing? </li></ul><ul><li>Performance is the key </li></ul><ul><li>Set overall performance criteria </li></ul><ul><li>Set benchmarks to measure progress </li></ul><ul><li>Warning: creating a website # e-government performance </li></ul>
  11. 11. E-government 7 questions <ul><li>7. How can e-government improve citizen participation in public affairs? </li></ul><ul><li>Learn as you go </li></ul><ul><li>Click-and-collaborate </li></ul><ul><li>Citizens are the e-government experts </li></ul><ul><li>Make public input easy </li></ul><ul><li>E-government is evaluated through public participation </li></ul><ul><li>Warning: be prepared for the flood </li></ul>
  12. 12. Thank you

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