Mobile Platforms And Devices

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Presented at the Arkansas Museums Association annual meeting March 2013. This presentation covers a number of aspects to consider when choosing mobile platforms and devices. Presented with Kelly Miller, Mill Creek Software.

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Mobile Platforms And Devices

  1. 1. Picking and Managing Platforms and DevicesMonday, April 1, 13
  2. 2. Presenters: Kelly Miller Founder Mill Creek Software Heather Marie Wells Digital Media Specialist Crystal Bridges Museum of American ArtMonday, April 1, 13
  3. 3. Mobile AppsMonday, April 1, 13
  4. 4. Options Native - Write to the specific consumer platform Hybrid - Web to native consumer app Web - Web site for mobile device Cell Phone - Call in to hear audio Dedicated - Device built to purposeMonday, April 1, 13
  5. 5. De De vel vice op Fea Tim Spe Cos tur e ed e t * s Native All Fastest Highest BYOD Hybrid All* Mixed Mid BYOD Web Limited Mixed Low BYOD Cell Phone Low OK Fast BYOD Dedicated All Fast Depends HighMonday, April 1, 13
  6. 6. Device features Camera Push notifications Calendar Geofencing Microphone Indoor location Contacts App storeMonday, April 1, 13
  7. 7. Native App Pros Cons Fit and Finish Cross Platform No Limits Cost Best ExperienceMonday, April 1, 13
  8. 8. Hybrid App Pros Cons Cross Platform Can look un-natural Use Web Skills Supplier Lock-in Dev Speed PerformanceMonday, April 1, 13
  9. 9. Mobile Web Pros Cons Cross Platform Offline Support Cost Latency Easy to Deploy Changes ExperienceMonday, April 1, 13
  10. 10. User Behavior Apps for things we do multiple times. Web sites for single frequency events. Apple users download apps, Android users not near as much. OS upgrades.Monday, April 1, 13
  11. 11. Device ManagementMonday, April 1, 13
  12. 12. Consumer Products: A Blessing and a Curse Pros Cons Cost Enticing to public Openness Durability Public knows how to use Public knows how to useMonday, April 1, 13
  13. 13. In Use at Crystal Bridges For checkout: Procedures Turn around and charging time Accessories Cleaning suppliesMonday, April 1, 13
  14. 14. In Use at Crystal Bridges Installed in gallery: To make noise or not Cleaning Charging Monitoring FixturesMonday, April 1, 13
  15. 15. Why didn’t they tell me? In store displays are special. OS updates will change things. People will do unexpected things - Intentionally and Unintentionally. Don’t over estimate staff comfort level with devices and don’t expect it to be uniform.Monday, April 1, 13
  16. 16. What Can I tell You?Monday, April 1, 13
  17. 17. Thank You for Coming! Kelly Miller Mill Creek Software KellyM@MillCreekSoftware.biz Heather Marie Wells Crystal Bridges Museum of American Art HeatherMarie.Wells@Crystal Bridges.orgMonday, April 1, 13

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