Ams Cardiology Case Study


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Dragon Medical Case Study

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Ams Cardiology Case Study

  1. 1. DRA GO N MEDIC A L P RA C TICE EDITIONAMS CARDIOLOGY SAVES OVER$200,000 ANNUALLY WHILEINCREASING OVERALL SATISFACTION “ ince we’ve adopted S Dragon Medical Practice Edition, far fewer claims are denied before they go out the door since the documentation is more complete and comprehensive.” — r. Andrew Fireman, Cardiologist, D AMS Cardiology Abington, PennsylvaniaCHALLENGE• eplace inefficient paper-based process R• liminate $200,000 annual transcription E SUMMARY expense AMS Cardiology’s (Abington, PA) 17 full-time• reate comprehensive patient C cardiologists serve thousands of patients documentation annually with comprehensive cardiac care. The practice was dealing with an abundance of paper charts, circulated by courier among their four offices. According to Office ManagerSOLUTION Barbara Thompson, the process left staff• mplement Dragon® Medical Practice Edition I constantly looking for charts. Furthermore, rising with eClinicalWorks transcription costs were costing more than $200,000 annually. As the practice researched electronic health records (EHRs), they realized ‘point and click’RESULTS templates limited the information in the patient• Complete, real-time patient notes record; physicians still needed to dictate portions• aved $160,000 annually in transcription S of their notes. Dragon Medical Practice Edition, costs coupled with eClinicalWorks©, promised a way to• Reduced office staff by 4-5 FTEs create comprehensive, real-time records.• Reduced denied claims• Obtained unparalleled confidence in coding• Increased referring physician satisfaction H E A LT H C A R E
  2. 2. DRA GO N MEDIC A L P RA C TICE EDITION L-3490 5/12 DTMIMPLEMENTATION HEALTHIER BOTTOM LINEA phased rollout of eClinicalWorks and After implementing Dragon Medical PracticeDragon Medical Practice Edition began with Edition, AMS Cardiology has eliminated nearlya group of four technology-savvy physicians. all transcription expenses, saving over $160,000Although some physicians initially resisted per year. The practice was able to reduce andadopting the new workflow, within a few redistribute office head count by four to fiveshort months the entire practice was fully FTEs, for additional savings of hundreds ofimplemented. thousands of dollars annually.Dr. Bruce Berger, cardiologist, recalled the “We’re more productive economically withramp-up: “I was dragged kicking and screaming Dragon Medical Practice Edition; our codinginto using it, but I was trained after only one day. and billing is better,” Dr. Berger stated.Today, I’m much happier than I expected. The comprehensive notes that result fromOverall productivity isn’t affected and I get coupling narrative with ‘point and click’ leada more complete note dictated now with to a confidence in coding at the maximum,Dragon Medical Practice Edition.” appropriate level of billing.Dr. Andrew Fireman, cardiologist, echoed those “Additionally, since we’ve adoptedremarks: “I was surprised by how easy learning Dragon Medical Practice Edition, far fewerDragon Medical Practice Edition was. You go claims are denied before they go out the door,through the tutorials and start dictating; it was since the documentation is more complete andjust that easy.” comprehensive,” added Bonnie Mower, assistant office manager.IMPROVED DECISION-MAKINGOverall, Dragon Medical Practice Edition hashelped physicians at AMS Cardiology create ABOUT NUANCE HEALTHCAREhigh-quality documentation that garners positive Nuance Healthcare, a division of Nuancefeedback from patients and referring physicians Communications, is the market leader inalike. providing clinical understanding solutions that accurately capture and transform the patient“Since I can’t type, I use eClinicalWorks for a story into meaningful, actionable information.lot of ‘point and click’,” Dr. Berger explained. These solutions are proven to increase clinician“But for the subjective information, as well as satisfaction and HIT adoption, supportingmy conclusions and impressions, that’s where thousands of hospitals and providers to achieveDragon Medical Practice Edition shines. I would Meaningful Use of EHR systems and transform tonever go back to life pre-Dragon.” the accountable care model.Currently, 16 physicians, two nurse To learn more about how Nuance Healthcarepractitioners, and two physician assistants use can help you improve financial performance,Dragon Medical Practice Edition to complete raise the quality of care, and increase cliniciandocumentation within eClinicalWorks. satisfaction, please contact us at 866-748-9537 or visit © 2012 Nuance Communications, Inc. All rights reserved. Nuance, the Nuance logo, and Dragon areregistered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries.All other brand and product names are trademarks or registered trademarks of their respective companies. H E A LT H C A R E