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Yes!
Have YOU ever had
a fight?
No! Yes!
No!
Yes
!
No!
No!
Yes
!
Yes
!
No!
© 2013 Sala Sihombing
CONFLICT can be personal
professional
international
No!
Yes!
No!
Yes
!
No!
No!
Yes!
Yes
!
Yes
!
No!
© 2013 Sala Sihombing
CONFLICT is
INEVITABLE
© 2013 Sala Sihombing
Conflict costs
TIME
MONEY
ENERGY
© 2013 Sala Sihombing
Options?
or
MEDIATE
FIGHT
© 2013 Sala Sihombing
MEDIATE
FIRST
MEDIATE
FIRST
MEDIATE
FIRST
© 2013 Sala Sihombing
No! Yes!
No!
Yes
!
Sometimes negotiations seem like a never-ending argument
No!
No!
Yes!
Yes
!
Yes
!
No!
© 2013 Sala Sihombing
No! Yes!
No!
Yes
!
Mediation provides the missing ingredient – the mediation process
No!
No!
Yes!
Yes
!
Yes
!
No!
?
© 2013 Sala Sihombing
Facilitate a dialogue
Help generate new options
Provide structure for the negotiation
Maybe?
? ?
the
Mediator
will
© 2013 Sala Sihombing
CONTROL
CONSTRUCT
CREATE
CHANGE
YOUR
CONFLICT
MEDIATION MEDIATION MEDIATION MEDIATION MEDIATION
© 2013 Sala Sihombing
Keep control of your conflict
© 2013 Sala Sihombing
Make your conflict constructive
© 2013 Sala Sihombing
Solve conflicts with creativity
© 2013 Sala Sihombing
MEDIATE
FIRST
MEDIATE
FIRST
MEDIATE
FIRST
© 2013 Sala Sihombing

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