Using lib guides as a web 2 platform and collaboration tool for engineering librarians
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Using lib guides as a web 2 platform and collaboration tool for engineering librarians






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  • Feel like its outdated – but still very relevantWe have 18 minutes each to talk so I don’t feel I can cover my topic as comprehensively as possible so I will try to touch upon the main points.Just a quick show of hands, how many here already are using LibGuides at their library?Slide design to illustrate the world Web 2.0 that our users are already conducting most of their online lives and one what we want to be a part of.
  • Hi Rich,We share the same vision (if I could flatter myself for a moment, I'd say great minds think alike ;)In fact, we have taken some initial steps in making CampusGuides logins standards-compliant (oath, and/or shibboleth protocol). Once we make it in CampusGuides, we will do our best to also make them available in our other products, though as you said we are just at the beginning stages of this - no code has been written for it yet. We do like the idea of single campus-wide authentication mechanism and are certainly going in the direction of making our products compliant in this regard.In terms of integration between our products, we are already "deep" into coding it and it's very exciting stuff. For starters, you will be able to authenticate with the same login for all our products (LibGuides/CampusGuides/LibAnswers/ScholarGuides). Also, there are some things which are already possible, for example:1) You can embed LibAnswers boxes/answers into LibGuides/CampusGuides i.e. into any guide in the system.2) You can embed links to guides (from LibGuides/CampusGuides) into any answer page in LibAnswers3) In the upcoming ScholarGuides product, there will be a "LibGuides/CampusGuides box type" where you will be able to automatically pull and display the list of guides that you have created in LibGuides/CampusGuides.These are the things that we thought of and which are already coded. For more integration points, we are eager to hear from folks like you (i.e. our clients) as to what else you would like to see. Then we will roll up our sleeves and make it happen. Great feedback from our clients (and our quick turnaround into coding these feature requests) are the primary reasons for the success of our products, and we'll make sure that the tradition continues!We're just getting started!Thanks very much, Rich. We're here if any more questions pop up.

Using lib guides as a web 2 platform and collaboration tool for engineering librarians Using lib guides as a web 2 platform and collaboration tool for engineering librarians Presentation Transcript

  • Richard Bernier –
    ASEE Annual Conference & Exposition
    Louisville, KY
    June 23, 2010
    Using LibGuides as a Web 2.0 Content Management System & Collaboration Tool for Engineering Librarians
  • What is Library 2.0?
    “Any service, physical or virtual, that successfully reaches users, is evaluated frequently, and makes use of customer input” – Michael Casey
    Integration of Web 2.0 services into a traditional library environment
    Two-way flow of information allowing users to contribute to the knowledge base for other users.
    Read-write environment for the user
  • Why Create a Web 2.0 Environment?
    College students already conduct most of their time online in a Web 2.0 environment.
    If we are going to serve them online, we must do so in the online environment that they are already in.
    Direct user-librarian interaction at the point of need.
  • Enter LibGuides
    First and foremost, it is a content management system designed specifically for libraries with Web 2.0 features built-in.
    Subject guides setup by individual librarians – can be co-authored by others
    Numerous box types allow for a multitude of different content (Simple Links, links with pop-up balloons, embedded video, RSS feeds, Rich text / Dynamic Content / Scripts, podcast feeds, etc.)
  • Web 2.0 Features
    Users can:
    Suggest resources
    Rate resources
    Leave comments
    Communicate directly with librarians via chat widgets
    Sign up for RSS feeds
    Receive email updates about new guides published
  • Web 2.0 Features it Lacks
    Users can not create their own accounts to customize for their own purposes-
    Can not communicate with other users or librarians through their own profile.
    All interaction is anonymous.
  • What a complete Library 2.0 System might look like
    OPAC Integration
    Database Authentication
    Single Log-in for users
    Communication with staff / other users
    Subject Guides
  • Personal Observations
    Very high usage of the Guides
    Chat widget feature is highly used. Accounts for approximately 1/3 of our reference questions.
    Almost no usage of the comments or link suggestion features.
    The star rating feature is used somewhat but multiple links to the same database do not share ratings from page to page.
  • LibGuides as a Collaboration Tool via LibGuides Community
    LibGuides Community Site – browse or search guides to discover new resources.
    Can copy links, boxes or complete guides
    92,936 guides by 21,387 librarians at 1,401 libraries worldwide
  • SpringShare Lounge
    SpringShare also has a support blog and Twitter account
  • Other SpringShare products expanding Library 2.0 capability
    Campus Guides
    Scholar Guides
  • CampusGuides
    Library Subject Guides
    (2 levels of accounts, Admins, Librarians)
    Campus Guides
    Library systemLibrariesSubject Guides
    (3 levels of accounts, 3rd could be students or faculty)
    ePortfolio feature - 90% done
    Future enhancements will allow administrators to define permissions to different levels with greater granularity
  • LibAnswers
    A highly functional frequently asked questions reference tool and knowledge-base
    Users can ask questions
    Previously answered questions will pop up as they type the question
    Unanswered questions go into an unanswered questions queue which can be answered by a librarian and added to the knowledgebase
    Avoids repetitive questions such as “How do I find out if you have a particular journal?
  • ScholarGuides
    Will be revealed at the end of this month
    A guide about a person – faculty member, researcher, anyone on campus.
    Boxes would describe their education, awards, publications, etc.
  • Conclusion
    Just over ten years ago we redefined our definition of a library
    No longer confined by physical location -resources available online
    This has grown in sophistication
    We are now in another major transition- its not just in how we make resources available, but how we present these resources and communicate with our users.
  • Richard Bernier
    Reference & Electronic Services Librarian