HR Outsourcing Industry In Singapore

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HR Outsourcing Industry In Singapore

  1. 1. HR OUTSOURCING OF NON-CORE SERVICES<br />Bhushan Kulkarni – GAPR10GHRM002<br />Shraddha Maheshwari – GAPR10GHRM009<br />Vinny Banwari – GAPR10GHRM013<br />
  2. 2. Agenda<br />Learning, Limitations and Future Scope<br />
  3. 3. Recap<br />
  4. 4. Research Methodology<br /><ul><li> Bar Graphs
  5. 5. Pie charts
  6. 6. Cross tabs
  7. 7. Hierarchical Clustering
  8. 8. Per-Map</li></li></ul><li>Priority To Outsource<br /><ul><li>Highest priority - ‘Payroll Management’ -55.6%
  9. 9. II priority - ‘Compensation and Benefit’ –55.6%
  10. 10. III priority - ‘Recruitment’ – 55.6%
  11. 11. Least priority - ‘Learning & Development’ - 77.8%</li></li></ul><li>
  12. 12.
  13. 13.
  14. 14. Likely To Outsource<br />40%<br /><ul><li> Compensation Benchmarking
  15. 15. Compensation Structure Re-design
  16. 16. Taxation and Legal Dues
  17. 17. Claims & Reimbursement Mgmt.
  18. 18. Training Administration
  19. 19. Training Delivery
  20. 20. Sourcing
  21. 21. Screening</li></ul>20%<br /><ul><li> Salary Review
  22. 22. Payroll Processing
  23. 23. Program Design
  24. 24. Testing</li></ul>0%<br /><ul><li> International Payroll
  25. 25. Benefit Processing
  26. 26. Reports
  27. 27. Training Needs Analysis</li></li></ul><li>Overall HR Spending On HR<br /><ul><li> SMEs spending on the HR functions is up to SGD 100,000.
  28. 28. Large Sized Companies though spend greater than SGD 500,000.</li></li></ul><li>II Level Analysis – Barriers To Outsource<br />Cluster 1<br />Cluster 2<br />Cluster 3<br />Cluster 1: 1. Lack of support from senior management <br /> 2. Resistance to change/restructure<br /> 3. Loss of control of key processes <br /> 4. Vendor management issues.<br /> <br />Cluster 2<br />Cluster 2: 1. Security/confidentiality issues <br /> 2. Budget constraint.<br /> <br />Cluster 3: 1. Employee layoff concern <br /> 2. Loss of huge infrastructure in place.<br />Cluster 1<br />Cluster 3<br />
  29. 29. II Level Analysis – Reasons To Outsource<br />Cluster 1<br />Cluster 2<br />Cluster 1: 1. Standardization<br /> 2. Service quality<br /> 3. Customized solutions options<br /> 4. Strong expertise in HR process<br /> 5. Geographic footprint<br /> <br />Cluster 2<br />Cluster 1<br />Cluster 2: 1. Corporate directive<br /> 2. Cost benefit <br /> 3. Brand recognition of partner <br />
  30. 30. Inferences & Recommendations<br />
  31. 31. Conclusion – Suggesting a “QUiC Approach”<br /> Quality Innovation Customization<br />
  32. 32. Learning From The Project<br />Practical implementation of research methodology including questionnaire design, surveys, compiling & ….. analyzing the data & inferring from the same.<br />Exposure to Singapore market specifically target companies for survey and the HR service providers.<br />
  33. 33. Limitations of the project<br />
  34. 34. Future Scope of Study<br />
  35. 35. Thank You!<br />

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