Communication
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Communication

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Communication Communication Presentation Transcript

  • Communication
  • MeaningTwo- way process of reachingmutual understanding, in whichparticipants not only exchangeinformation but also create andshare meaning.
  • DefinitionAccording to “William Scot”-“ Communication is a processwhich involves the transmissionand accurate replication of ideasensured by feedback for thepurpose of eliciting actions whichwill accomplish organizationalgoals.”
  • ways to communicateSpeakingWritingVisualimageBodylanguage
  • Communication channelsFormalchannelsInformalchannels• Downwardchannels• Upward channels• Horizontalchannels• Diagonal• Lateral• Grapevine
  • Barriers to communicationSemanticbarriers• Lack of commonlanguage• Poor vocabulary• Faulty translatiom• Poor knowledgeof grammarOrganizational barriers• Line of hierarchy• Strict rules &regulations• Wrong medium ofcommunication• Overload ofcommunicationPhysicalbarriers• Noise• Time• Distance• GenderPsychological barriersDifference inperceptionPoor listeningskillsLack offeedbackEmotionalbarrierCultural barriers
  •  Clarity Complete Education Right attitude Two-way communication Followed up by feedback Appropriate media Due consideration of human & physical conditions