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SCM AT KWALITY WALL’S: A REVIEW
GROUP 7
AGENDA
• About the industry
• Kwality Wall’s: Highlights
• Product wise break-up
• Company analysis
• Supply chain
• Concerns
• Strategic alliance
• Learnings
• References
ABOUT THE INDUSTRY
1) Total Market size (organised+unorganised) –
Rs 3,000 crore
2) Annual per capita consumption in India: 350
ml
3) Annual per capita consumption in the US: 23
litres
4) Vanilla, strawberry, butterscotch and
chocolate flavours constitute around 80 per
cent of the total market
5) Average fat content in ice creams: Premium –
16%, Regular – 12%, Medium – 9%, Low – 6%
6) Market expected to grow at a CAGR of 17.6 %
during 2012 to 2017
Source: Ernst & Young*
KWALITY WALL’S
• Major producer and distributer of Frozen desserts
i.e. desserts made out of milk, cream and vegetable
fat
• Formed through an amalgamation of India’s Kwality
“Market leader in Indian consumer products”
and Great Britain’s Walls its cream Beverages
One of the power brands in ice Food &brand
“Most trusted brand”
• Product range includes cornetto, feast, fruttare,
division.
paddle pop, kulfeez, cassatta, carte d’or and creamy
delights
• Segment: Quality conscious children and adults
• Target Group: Kids, teenagers and families
• Positioning: A dessert to celebrate happy moments
in life
• Tagline: A treat for every occasion
• Strategy: 30 major cities account for 70%
consumption in the country (30:70 principle)
PRODUCT WISE BREAK-UP

Sundaes 27%

Feast 20%

Chocobar 26%

Others 10%

Cornetto 17%

Base: Total sales
COMPANY ANALYSIS
Strong brand name

Food products have limited shelf life

Excellent advertising and visibility

Non milk-fat product compared to Amul

Good product distribution and availability

FSSAI standards for ice cream and frozen
products

Lots of flavour and varieties available

SWOT
Better and newer flavours
New Kiosk and shop-in shop set up
Metro cities grip

Threats from existing ice cream brands
Niche sellers like Baskin Robbins, Naturals and
Nirula

Same market targeted
REQUIREMENTS IN SUPPLY CHAIN
Pre-cooling
facilities

Cold room within
100 metres of
factory

Cold storages

Minimum -18⁰ C

Refrigerated
carriers

Reefer trucks,
containers, ships
etc.

Packaging

IMS

To ensure shelf life
Tracking and
& increase the
traceability
longeitivity of frozen
products
KWALITY WALL’S SUPPLY CHAIN
KWALITY WALL’S SUPPLY CHAIN
KEY POINTS
Cold Room
• Within 100 metres of factory
• Temperature to be maintained at -18 C
• Cabins installed with cameras & sensors remotely controlled by the HQ at Mumbai

C&F
•
•
•
•

Mostly 3rd party
Constantly monitored by Area sales manager
Generally carries capacity of 2-3 trucks
½ to 2% commission

Distributor
• 80% don’t have cold rooms, operate deep freezers
• Capacity depends from city to city
LOADING CONCERNS
STORAGE & DISTRIBUTION CONCERNS
70% distributors don’t have cold rooms; use deep freezers

Stock depletion rate increases during summers

High energy consumption even at lower stock levels

Cannot be stored with other frozen foods like chicken, fish etc.

Carrier trucks must attain -18 C prior loading
MARKET CONCERNS
Uneven distribution of capacity
High chances of product damage
Industry attractive for FDI
BRAND CONCERNS

FSSAI ruling
against
advertising as
ice cream

Negative
perceptions
about frozen
desserts

Identity crisis:
No clear
positioning
STRATEGIC ALLIANCE
COST-BENEFIT ANALYSIS
Avg. Footfalls
Total Outlets
Footfall/outlet

Ice-cream Buyers (@10%)
Avg. Bill Amt
Total Revenue
Yearly Revenue

Cost of refrigerator

70000
148
473

47
80
3784
1135135

85746

* Profit increases 10% every year
** Per store per year data

Initial Inv
Profit*
PV
NPV**

Electricity Units Consumed
Cost of Electricity
Yearly Operational Costs
COGS
Yearly Earnings
Commission (@30%)
Profit

75
5.17
116325
454054
564756
169427
395329

1
85746
395329
309583
16,26,389

2
0
434862
434862

3
0
478348
478348

4
0
526183
526183

5
0
578802
578802
Total Potential Profit/year 481,41,101
LEARNINGS

Understanding
of ice cream
industry

A look into
Supply chain
flow

Logistics and
operational
issues

Insights into
3rd party
alliances
REFERENCES
• Secondary
• Indian ice cream market survey by Netscribes
• Kwality wall’s website
• India briefing: The challenge of distribution by Raghavendra Verma

• Primary
• Mr Harshit Kapoor, HUL Ice cream division, Kirpalpur village, Nalagarh
• Mr Vipin Yadav, Distributor, Karkarduma region
• Mr Rajkumar, P.C. Enterprises, Model Town
Thank you
Amit Choudhary
Himanshu Arora
Mohit Sharma
Sukrit Kumar
Saumya Gupta
Vladimir Ngueyap

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Supply Chain Management at Kwality Walls

  • 1. SCM AT KWALITY WALL’S: A REVIEW GROUP 7
  • 2. AGENDA • About the industry • Kwality Wall’s: Highlights • Product wise break-up • Company analysis • Supply chain • Concerns • Strategic alliance • Learnings • References
  • 3. ABOUT THE INDUSTRY 1) Total Market size (organised+unorganised) – Rs 3,000 crore 2) Annual per capita consumption in India: 350 ml 3) Annual per capita consumption in the US: 23 litres 4) Vanilla, strawberry, butterscotch and chocolate flavours constitute around 80 per cent of the total market 5) Average fat content in ice creams: Premium – 16%, Regular – 12%, Medium – 9%, Low – 6% 6) Market expected to grow at a CAGR of 17.6 % during 2012 to 2017 Source: Ernst & Young*
  • 4. KWALITY WALL’S • Major producer and distributer of Frozen desserts i.e. desserts made out of milk, cream and vegetable fat • Formed through an amalgamation of India’s Kwality “Market leader in Indian consumer products” and Great Britain’s Walls its cream Beverages One of the power brands in ice Food &brand “Most trusted brand” • Product range includes cornetto, feast, fruttare, division. paddle pop, kulfeez, cassatta, carte d’or and creamy delights • Segment: Quality conscious children and adults • Target Group: Kids, teenagers and families • Positioning: A dessert to celebrate happy moments in life • Tagline: A treat for every occasion • Strategy: 30 major cities account for 70% consumption in the country (30:70 principle)
  • 5. PRODUCT WISE BREAK-UP Sundaes 27% Feast 20% Chocobar 26% Others 10% Cornetto 17% Base: Total sales
  • 6. COMPANY ANALYSIS Strong brand name Food products have limited shelf life Excellent advertising and visibility Non milk-fat product compared to Amul Good product distribution and availability FSSAI standards for ice cream and frozen products Lots of flavour and varieties available SWOT Better and newer flavours New Kiosk and shop-in shop set up Metro cities grip Threats from existing ice cream brands Niche sellers like Baskin Robbins, Naturals and Nirula Same market targeted
  • 7. REQUIREMENTS IN SUPPLY CHAIN Pre-cooling facilities Cold room within 100 metres of factory Cold storages Minimum -18⁰ C Refrigerated carriers Reefer trucks, containers, ships etc. Packaging IMS To ensure shelf life Tracking and & increase the traceability longeitivity of frozen products
  • 10. KEY POINTS Cold Room • Within 100 metres of factory • Temperature to be maintained at -18 C • Cabins installed with cameras & sensors remotely controlled by the HQ at Mumbai C&F • • • • Mostly 3rd party Constantly monitored by Area sales manager Generally carries capacity of 2-3 trucks ½ to 2% commission Distributor • 80% don’t have cold rooms, operate deep freezers • Capacity depends from city to city
  • 12. STORAGE & DISTRIBUTION CONCERNS 70% distributors don’t have cold rooms; use deep freezers Stock depletion rate increases during summers High energy consumption even at lower stock levels Cannot be stored with other frozen foods like chicken, fish etc. Carrier trucks must attain -18 C prior loading
  • 13. MARKET CONCERNS Uneven distribution of capacity High chances of product damage Industry attractive for FDI
  • 14. BRAND CONCERNS FSSAI ruling against advertising as ice cream Negative perceptions about frozen desserts Identity crisis: No clear positioning
  • 16. COST-BENEFIT ANALYSIS Avg. Footfalls Total Outlets Footfall/outlet Ice-cream Buyers (@10%) Avg. Bill Amt Total Revenue Yearly Revenue Cost of refrigerator 70000 148 473 47 80 3784 1135135 85746 * Profit increases 10% every year ** Per store per year data Initial Inv Profit* PV NPV** Electricity Units Consumed Cost of Electricity Yearly Operational Costs COGS Yearly Earnings Commission (@30%) Profit 75 5.17 116325 454054 564756 169427 395329 1 85746 395329 309583 16,26,389 2 0 434862 434862 3 0 478348 478348 4 0 526183 526183 5 0 578802 578802 Total Potential Profit/year 481,41,101
  • 17. LEARNINGS Understanding of ice cream industry A look into Supply chain flow Logistics and operational issues Insights into 3rd party alliances
  • 18. REFERENCES • Secondary • Indian ice cream market survey by Netscribes • Kwality wall’s website • India briefing: The challenge of distribution by Raghavendra Verma • Primary • Mr Harshit Kapoor, HUL Ice cream division, Kirpalpur village, Nalagarh • Mr Vipin Yadav, Distributor, Karkarduma region • Mr Rajkumar, P.C. Enterprises, Model Town
  • 19. Thank you Amit Choudhary Himanshu Arora Mohit Sharma Sukrit Kumar Saumya Gupta Vladimir Ngueyap