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Communication

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    Communication Communication Presentation Transcript

    • COMMUNICATION
      • Definition :
      • Exchange of Facts, Ideas, Opinions or
      • emotions by two or more persons.
      • In simple words Communication means,
      • Passing of information & understanding
      • from one person to another.
    • Importance of Communication
      • Orientation/Training
      • Effectiveness
      • Expectations & Evaluation
      • Projecting image of the Org n
      • Coordination in the Org n
    • Process of Communication
    • SPEAKER
      • Speaker´s Attitude
      • It Deals with the knowledge and input – output filters as self – steem, anxiety of the speaker.
      • Speaker´s Attitude
      • It Deals with the knowledge and input – output filters as self – steem, anxiety of the speaker.
      • Speaker´s Credibility
      • It Deals with the knowledge and input – output filters as self – steem, anxiety of the speaker.
    • MESSAGE
      • What is said by the speaker. The purpose of the communication wich can be plain or elevated, smooth or awkward, rhythmical or jumpy . In order to transmit our feelings, business, agreements and so on.
    • Communication Flow
      • Downward
      • Upward
      • Lateral/Horizontal
      • External
    • Barriers to Communication
      • Badly Expressed Message
      • Faulty Org n
      • Distrust the Communicator
      • Restricting Communication
      • Poor Retention
      • Different B/Gs
      • In-group Language
      • Inattention
      • Physical Barriers
      • Poor Understanding
    • Effective Communication
      • Clear
      • Easily understandable Language
      • Adequate & Complete
      • Medium of Communication
      • Good Climate
      • Follow up of Communication
      • Use grapevine, do not fight/avoid it
      • Training for Improving Communication skills
    • Avoid below given
    • Avoid Below
    • Avoid Below
    • Avoid Below