Leadership Hillary Jenkins, Otago Polytechnic 2008

Leadership? The ability to inspire confidence and support for those trying to achieve goals The human factor that binds a group together and motivates it towards goals

The ability to inspire confidence and support for those trying to achieve goals

The human factor that binds a group together and motivates it towards goals

Leadership Is more than giving people instructions and seeing that they are carried out. It means involving them so that they want to carry out instructions because they feel it is right for them and the whole group.

Is more than giving people instructions and

seeing that they are carried out. It means

involving them so that they want to carry out

instructions because they feel it is right for them

and the whole group.

Leadership What are your thoughts about what a leader is? Someone who………………..

What are your thoughts about what a leader is?

Someone who………………..

Leadership Inspires and stimulates others to achieve goals Influences people to act in a common direction Has the energy that motivates and co-ordinates Lets people work – not makes them

Inspires and stimulates others to achieve goals

Influences people to act in a common direction

Has the energy that motivates and co-ordinates

Lets people work – not makes them

Leadership Influences others by acting as a positive role model Removes barriers to people can achieve Supporting, guiding, influencing Has a good knowledge of the work and industry they are in

Influences others by acting as a positive role model

Removes barriers to people can achieve

Supporting, guiding, influencing

Has a good knowledge of the work and industry they are in

Leaders you know? In 30 seconds write down as many people you consider to be leaders as you can

In 30 seconds write down as many people you consider to be leaders as you can

Leaders in Tourism Richard Branson Tamaki Brothers Ministry of Tourism Graeme Turner – Flight Centre/Top Deck Stelios Haji-Ioannou -EasyJet/Hotels Tony Ryan -RyanAir Hilton Family – Hilton Hotel Chain Thomas Cook Freddy Laker John Anderson - Contiki Tours

Richard Branson

Tamaki Brothers

Ministry of Tourism

Graeme Turner – Flight Centre/Top Deck

Stelios Haji-Ioannou -EasyJet/Hotels

Tony Ryan -RyanAir

Hilton Family – Hilton Hotel Chain

Thomas Cook

Freddy Laker

John Anderson - Contiki Tours

Leaders why? Without we would have anarchy Imagine your life, community, world without someone In control Creating rules and laws Organising us in some form

Without we would have anarchy

Imagine your life, community, world without someone

In control

Creating rules and laws

Organising us in some form

Task One A brief history of leadership

A brief history of leadership

Three Styles of Leadership Autocratic Laissez Fair Democratic Charismatic

Autocratic

Laissez Fair

Democratic

Charismatic

Handout Definitions of each type of leader

Definitions of each type of leader

Leadership Styles The way a person displays leadership practices May be based on their Personality Background Beliefs Values and work ethic Position they hold and the context of the leadership position

The way a person displays leadership practices

May be based on their

Personality

Background

Beliefs

Values and work ethic

Position they hold and the context of the leadership position

Styles in the Tourism Context Leadership involves power Positional Personal

Leadership involves power

Positional

Personal

Positional Power Comes from the authority of your position and is based on what you can do to and for others People with this power may need to use Rewards, bonuses, pay increases, threat of dismissal, refusal of wage increase in order to motivate those they work with Generally uses transactional leadership

Comes from the authority of your position and is based on what you can do to and for others

People with this power may need to use

Rewards, bonuses, pay increases, threat of dismissal, refusal of wage increase in order to motivate those they work with

Generally uses transactional leadership

Personal Power Comes from interpersonal skills and respect People with this power use the respect people have for them due to their vision, commitment, knowledge, skills and personal attractiveness or charisma to motivate Generally uses transformational leadership

Comes from interpersonal skills and respect

People with this power use the respect people have for them due to their vision, commitment, knowledge, skills and personal attractiveness or charisma to motivate

Generally uses transformational leadership

Leadership Styles in the Tourism Context Leaders in the tourism industry work in various contexts: Group size Purpose Dynamics Relation to leader Culture Ethnicity Beliefs, values Setting

Leaders in the tourism industry work in various contexts:

Group size

Purpose

Dynamics

Relation to leader

Culture

Ethnicity

Beliefs, values

Setting

Tour Guiding Context Different styles may be better when There is an emergency The group is large The group is small The environment is different The group dynamics are difficult

Different styles may be better when

There is an emergency

The group is large

The group is small

The environment is different

The group dynamics are difficult