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A plain generic slide presentation looking at leadership styles and applied to tourism. Creative Commons Attribution Hillary Jenkins Otago Polytechnic

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  1. 1. Leadership
  2. 2. Leadership? <ul><li>The ability to inspire confidence and support for those trying to achieve goals </li></ul><ul><li>The human factor that binds a group together and motivates it towards goals </li></ul>
  3. 3. Leadership <ul><li>Is more than giving people instructions and seeing that they are carried out. It means involving them so that they want to carry out instructions because they feel it is right for them and the whole group. </li></ul>
  4. 4. Leadership <ul><li>What are your thoughts about what a leader is? </li></ul><ul><li>Someone who……………….. </li></ul>
  5. 5. Leadership <ul><li>Inspires and stimulates others to achieve goals </li></ul><ul><li>Influences people to act in a common direction </li></ul><ul><li>Has the energy that motivates and co-ordinates </li></ul><ul><li>Lets people work – not makes them </li></ul>
  6. 6. Leadership <ul><li>Influences others by acting as a positive role model </li></ul><ul><li>Removes barriers to people can achieve </li></ul><ul><li>Supporting, guiding, influencing </li></ul><ul><li>Has a good knowledge of the work and industry they are in </li></ul>
  7. 7. Leaders you know? <ul><li>In 30 seconds write down as many people you consider to be leaders as you can </li></ul>
  8. 8. Leaders in Tourism <ul><li>Richard Branson </li></ul><ul><li>Tamaki Brothers </li></ul><ul><li>Ministry of Tourism </li></ul><ul><li>Graeme Turner – Flight Centre/Top Deck </li></ul><ul><li>Stelios Haji-Ioannou -EasyJet/Hotels </li></ul><ul><li>Tony Ryan -RyanAir </li></ul><ul><li>Hilton Family – Hilton Hotel Chain </li></ul><ul><li>Thomas Cook </li></ul><ul><li>Freddy Laker </li></ul><ul><li>John Anderson - Contiki Tours </li></ul>
  9. 9. Leaders why? <ul><li>Without we would have anarchy </li></ul><ul><li>Imagine your life, community, world without someone </li></ul><ul><ul><li>In control </li></ul></ul><ul><ul><li>Creating rules and laws </li></ul></ul><ul><ul><li>Organising us in some form </li></ul></ul>
  10. 10. Task One <ul><li>A brief history of leadership </li></ul>
  11. 11. Three Styles of Leadership <ul><li>Autocratic </li></ul><ul><li>Laissez Fair </li></ul><ul><li>Democratic </li></ul><ul><li>Charismatic </li></ul>
  12. 12. Handout <ul><li>Definitions of each type of leader </li></ul>
  13. 13. Leadership Styles <ul><li>The way a person displays leadership practices </li></ul><ul><li>May be based on their </li></ul><ul><ul><li>Personality </li></ul></ul><ul><ul><li>Background </li></ul></ul><ul><ul><li>Beliefs </li></ul></ul><ul><ul><li>Values and work ethic </li></ul></ul><ul><ul><li>Position they hold and the context of the leadership position </li></ul></ul>
  14. 14. Styles in the Tourism Context <ul><li>Leadership involves power </li></ul><ul><ul><li>Positional </li></ul></ul><ul><ul><li>Personal </li></ul></ul>
  15. 15. Positional Power <ul><li>Comes from the authority of your position and is based on what you can do to and for others </li></ul><ul><li>People with this power may need to use </li></ul><ul><ul><li>Rewards, bonuses, pay increases, threat of dismissal, refusal of wage increase in order to motivate those they work with </li></ul></ul><ul><li>Generally uses transactional leadership </li></ul>
  16. 16. Personal Power <ul><li>Comes from interpersonal skills and respect </li></ul><ul><li>People with this power use the respect people have for them due to their vision, commitment, knowledge, skills and personal attractiveness or charisma to motivate </li></ul><ul><li>Generally uses transformational leadership </li></ul>
  17. 17. Leadership Styles in the Tourism Context <ul><li>Leaders in the tourism industry work in various contexts: </li></ul><ul><ul><li>Group size </li></ul></ul><ul><ul><li>Purpose </li></ul></ul><ul><ul><li>Dynamics </li></ul></ul><ul><ul><li>Relation to leader </li></ul></ul><ul><ul><li>Culture </li></ul></ul><ul><ul><li>Ethnicity </li></ul></ul><ul><ul><li>Beliefs, values </li></ul></ul><ul><ul><li>Setting </li></ul></ul>
  18. 18. Tour Guiding Context <ul><li>Different styles may be better when </li></ul><ul><ul><li>There is an emergency </li></ul></ul><ul><ul><li>The group is large </li></ul></ul><ul><ul><li>The group is small </li></ul></ul><ul><ul><li>The environment is different </li></ul></ul><ul><ul><li>The group dynamics are difficult </li></ul></ul>