Hilary Little
Personal Information
Organization / Workplace
Canada Border Services AgencyLocation
Ottawa, Canada Area, Ontario CanadaOccupation
Senior User Experience Design - Strategy and LeadershipIndustry
Technology / Software / Internet
Website
www.hilarylittle.comAbout
My goal is to maximize the value and impact of organizational objectives through the human-centered design of products, services, policies and communities. My time is split between consulting (Hilary Little Ideation & Design), and leading the domain of usability architecture at the Canada Border Services Agency for the Federal Government of Canada. I hold Secret Security Clearance. Interests: The intersection of policy and empathy through human centric research and design. Expertise: - User centred design practice and methodology - Using design thinking and evaluation to solve business problems - The design of usable, useful and delightful rich web-based applications