Foto:JoMichael
Norwegian Hospitality Association
Hilde Veum, advisor
The Norwegian Hospitality Association
The largest employer and private sector
organisation for the tourism industry in
No...
Our members
The Norwegian Hospitality Association
represents more than 2,500 enterprises
within:
 Food service – approx....
What does the Norwegian Hospitality
Association do?
We work to ensure good framework conditions for the
different sectors...
We use the Confederation of Norwegian
Enterprise - NHO’s – strength.
NHO as a catalyst for industry policy on behalf of
e...
International collaboration
The Norwegian Hospitality Association is a member of
the following international organisation...
Our regions – the local voice of tourism
The Norwegian Hospitality Association has 7 regional
boards.
NHO has 15 regiona...
Industry policy – key issues
Profitability
 Reduced fees and taxes.
 Increased marketing, domestic and abroad.
Account...
Legal service free of charge
Our Department for working life policy is an important
ally for the member companies.
Depar...
Health, Security, Environment –
HSE-guidance and information
Expertise on internal controls, absentee monitoring and
food...
The Procurement Chain
– when the margins count
The Norwegian Hospitality Association Procurement
chain must be :
 The mo...
Competence and employee development
 Works to promote an adequate and
qualified labour force for the
industry.
 Works wi...
Working in the hospitality industry
Approx. 90% of tourism businesses in Norway has
fewer than 10 employees.
Makes it an...
Working in the hospitality industry
Find a part time job and summer job where you have
relevant experience in the tourism...
Working in the hospitality industry
Volunteer experience is valuable, engage in student
activities.
Exploit every opport...
Competence and recruitment department is active in
several channels. Visit us, contact us, follow us and
spread informatio...
It's all about
creating great
experiences
for others!
Semesteråpning Norsk Hotellhøgskole, UiS, 130813 Masterstudenter
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Semesteråpning Norsk Hotellhøgskole, UiS, 130813 Masterstudenter

  1. 1. Foto:JoMichael Norwegian Hospitality Association Hilde Veum, advisor
  2. 2. The Norwegian Hospitality Association The largest employer and private sector organisation for the tourism industry in Norway. Represents more than 2,500 enterprises that have a combined annual sales volume of NOK 30 billion, EUR 4.5 billion, and employs a workforce of 55,000. NHA is one of the largest members in the Confederation of Norwegian Enterprise, NHO. 2
  3. 3. Our members The Norwegian Hospitality Association represents more than 2,500 enterprises within:  Food service – approx. 1.200 members  Accommodation – approx. 800 m.  Experiences – approx. 250 m.  Destinations – approx. 50 m.  Car Rental – approx. 100 m. 3
  4. 4. What does the Norwegian Hospitality Association do? We work to ensure good framework conditions for the different sectors of the Norwegian tourism industry. Objective:  The industry must be profitable, which it is to some extent today.  Promote the interests of tourism by putting industry- specific issues on the agenda. 4
  5. 5. We use the Confederation of Norwegian Enterprise - NHO’s – strength. NHO as a catalyst for industry policy on behalf of employers NHO as an ally in wage agreement, negotiations and other collective bargaining matters NHO as a centre of expertise NHO’s regional network system NHO’s international involvement NHO’s Advisory Board on Tourism NHO is the best known brand among the employer organisations in Norway. 5
  6. 6. International collaboration The Norwegian Hospitality Association is a member of the following international organisations:  NB (Nordic Tourism and Travel Industry)  HOTREC (Confederation of the National Associations of Hotel, Restaurant, Cafés, and similar establishments in the European Union and the European Economic Area)  EFCO (European Federation of Camping Site Organisations) 6
  7. 7. Our regions – the local voice of tourism The Norwegian Hospitality Association has 7 regional boards. NHO has 15 regional offices. They serve our members regionally. Several local branches, such as in Stavanger. Combined, they constitute the Norwegian Hospitality Association’s regional voice. 7
  8. 8. Industry policy – key issues Profitability  Reduced fees and taxes.  Increased marketing, domestic and abroad. Accountability Alcohol policy Transport- and communications systems/infrastructure. Cultivation of the cultural landscape – the scenery is disappearing due to rapid forest growth. 8
  9. 9. Legal service free of charge Our Department for working life policy is an important ally for the member companies. Department for working life policy is a major supporter of the member companies. The lawyers are specialists in employment law, but also assists members in other legal areas that affect your business. 9
  10. 10. Health, Security, Environment – HSE-guidance and information Expertise on internal controls, absentee monitoring and food safety. Courses and training. Tools and standards available online. 10
  11. 11. The Procurement Chain – when the margins count The Norwegian Hospitality Association Procurement chain must be :  The most serious and professional procurement chain  With the best overall terms and conditions Competitive advantages:  It is owned by members, run on a non-profit basis  Payment of partner bonuses  Our own e-commerce trading platform  Freedom to choose wholesale connections  Consultancy assistance 11
  12. 12. Competence and employee development  Works to promote an adequate and qualified labour force for the industry.  Works with recruitment, post- qualifying training, middle management training and higher education.  Arranges every autumn “The National Conference – a focus on tourism and food industry competency”. 12
  13. 13. Working in the hospitality industry Approx. 90% of tourism businesses in Norway has fewer than 10 employees. Makes it an interesting task to find a workplace that allows for a recent graduate employee. Use your time at school, already from now on, to examine the opportunities available.
  14. 14. Working in the hospitality industry Find a part time job and summer job where you have relevant experience in the tourism industry, makes you a stronger candidate when you apply for a job finishing your master degree. Member companies say it is important that employees have both a diploma and practical experience. Master thesis? Take the opportunity to write task for a company you want to work for - a great opportunity to find a potential employer.
  15. 15. Working in the hospitality industry Volunteer experience is valuable, engage in student activities. Exploit every opportunity to network with fellow students and industry professionals. (i.e. Serviceforum) Many positions are never announced, but communicated via social media and among friends and acquaintances. Use school time to build your network. You'll get friends and acquaintances for the rest of your life. Build your network on LinkedIn, Twitter and Facebook.
  16. 16. Competence and recruitment department is active in several channels. Visit us, contact us, follow us and spread information on. Facebook group Jobb i reiseliv! Facebook fan page /nhoreiseliv Twitter @nhoreiseliv Twitter @hildeveum Career guidance karriereinfo@nhoreiseliv.no
  17. 17. It's all about creating great experiences for others!

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