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Hawaii Pacific GIS Conference 2012: Disaster Management and Emergency Reponse III - MERCI (Mobile Emergency Response and Command Interface) a Mobile Situational Awareness System for Emergency and Disaster Response
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Hawaii Pacific GIS Conference 2012: Disaster Management and Emergency Reponse III - MERCI (Mobile Emergency Response and Command Interface) a Mobile Situational Awareness System for Emergency and Disaster Response


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  • 1. March 2012Mobile Emergency Response & Command Interface Introduction
  • 2. Award-Winning Hawai‘i Company Founded 1985 in Hawai‘i as a Consulting Engineering Firm Diversified Engineering, Science, & Technology, Information Technology Award-Winning Consulting Engineering Firm 2011 & 2004 USACE Award of Excellence 2007 & 2003 Pacific Business News Best in Business 2006 & 1997 Tibbetts Award Winner 2004 Surfrider Foundation Environmental Company of the Year 2002 City Bank TIGR Award Ocean & Earth SciencesPROPRIETARY
  • 3. What is ? MERCI = Mobile Emergency Response & Command Interface What MERCI Does? It is a rapid damage assessment system that allows emergency managers to have a picture about the extent of damage following a natural disasterPROPRIETARY
  • 4. Post-incidentPROPRIETARY
  • 5. Why are Damage Assessments Needed? Reason 1: Determine severity 2011 Tohoku Earthquake and Tsunami Hurricane Iniki Hits HawaiiPROPRIETARY
  • 6. Wake Up Quiz: Question: Name the hotel that closed down on the Big Island after the 2011 Japan Tsunami?PROPRIETARY
  • 7. Answer: Kona Village ResortPROPRIETARY
  • 8. Why are Damage Assessments Needed? Reason 2: Quantify damage t homes, R 2 Q tif d to h infrastructure, and business Individual (homes) Infrastructure BusinessPROPRIETARY
  • 9. Why are Damage Assessments Needed? Reason 3: Determine whether local resources are sufficient to respond and recover ffrom the event. County State St t FederalPROPRIETARY
  • 10. Life Before How Data Was Collected for Damage Assessments: Digital Camera g Pen and Paper GPSPROPRIETARY
  • 11. The Problem?PROPRIETARY
  • 12. What is ?PROPRIETARY
  • 13. History of Over 10 years of field data collection experience Uses the mobile technology platform Developed in partnership with Hawaii State Civil Defense: » Faster damage assessments with enhanced data & information » Follows FEMA standards » Real-time command center with reporting and data analysis tools MERCI Testing Milestones: » March 2011 - Hawaii Tsunami Damage Assessment » May 2011 y - Makani Pahili Hurricane Preparedness Exercises p » Oct 2011 - Agile Bloodhound ExercisesPROPRIETARY
  • 14. - How it Works 1 2 Damage assessment teams / individuals are deployed with The Command Center receives MERCI damage reports, photos MERCI enabled handheld devices following an event. and videos direct from the field. 3 4 MERCI collates all data and presents emergency management MERCI s MERCI’s interactive data analysis capabilities assists with staff with up to date damage information about the event. planning, prioritization, resource deployment and relief activities.PROPRIETARY
  • 15. Data Transport Options Data Transport Options When Commercial Cellular is Down Private Cellular Commercial Cellular Satellite BGAN’s WiFiPROPRIETARY
  • 16. Live Demo Li DPROPRIETARY
  • 17. iPhone Interface 1. Choose Type 2. Fill Out Assessment 3. Add Media 4. Sync to ServerPROPRIETARY
  • 18. Command Interface Emergency Operations Center Map View Query View Media ViewPROPRIETARY
  • 19. Report and Query Functionality 1. Make a Query y 2. Generate a ReportPROPRIETARY
  • 20. UICDS Compliance and Open Architecture – UICDS Friendly MERCI used the EDXL data exchange format for part of an HA/DR Exercise Open GIS KML data exchange In progress – Ushahidi – Open Source System integrationPROPRIETARY
  • 21. - Features & Capabilities Easy to use New users can be operational in under 15 mins Replaces paper forms, digital cameras and GPS devices with a single device Supports all damage assessment phases: » Pre-assessment » Assessment Planning » Assessment » Post Assessment Data and information is encrypted Open architecture and data base interoperability Multiple network connectivity optionsPROPRIETARY
  • 22. - Costs Package 1 - MERCI Single County License Package 2 – MERCI Consolidate State License Package 3 – MERCI National Variable Costs MERCI Implementation Services - Server setup & installation - MERCI configuration g - Training MERCI mobile device user license Annual support: (optional) All prices quoted exclude server & mobile device hardware, SQL Server license and Crystal Reports license. For cloud hosted solutions, additional hosting fees will apply.PROPRIETARY
  • 23. Business Case: State of Hawaii Civil Defense Tangible Benefits: Small Incidents: Save around 12-15 person days. Medium to Large Incidents: – Save 6-15 person/days – $20,000 - $50,000/month savings g Intangible Benefits: Reduced Fatigue More accurate, real-time operation picture COTS easy t use and to d distributePROPRIETARY
  • 24. - Other Benefits Direct support for Stafford Act reporting requirements Disaster recovery efforts begin sooner due to a shorter damage assessment timeframe. Improved information availability at the command center enhances critical decision making capabilities Flexible, low cost off the shelf technologies Standardized procedures based on FEMA forms Geographical view of the damage (maps, photos, videos) Advanced data analysis, filtering, prioritization, reporting and historical analysisPROPRIETARY
  • 25. Questions ? Q ti ?PROPRIETARY
  • 26. Thank You Th k YPROPRIETARY