Tech Essentials<br />Mark Shaw<br />mark@highwayt.org<br />
“7% of a company's operating expense is Information Tech.”<br />Source: “More Bang for the IT Buck,” McKinsey Quarterly, 2...
Technology Budget<br />Who has one?<br />42%<br />66%<br />Less than 20 staff<br />More than 20 staff<br />Source: Bayer C...
http://nptechsurvey.wordpress.com/<br />
87% of nonprofits<br />spend less than 4%<br />of their budget<br />on technology.<br />Source: Bayer Center for Nonprofit...
Technology Plan<br />31%<br />67%<br /><=20 staff<br />>20 staff<br />Source: Bayer Center for Nonprofit Management Study,...
www.nten.org/research<br />
22% of nonprofits<br />have a technology<br />committee.<br />Source: Bayer Center for Nonprofit Management Study, 2008. S...
Who should be on your Tech<br />Committee?<br />
Edited By <br />Holly Ross<br />Katrin Verclas<br />Alison Levine<br />By Joni Podolsky<br />
http://www.ncvo-vol.org.uk/advice-support/ict/publications<br />
Technology Strategy and Planning Process<br />Meeting 1: <br />Envision<br />1. Ensure agreement on I.T. “Current Reality”...
Tech Essentials<br />Computer<br />Internet infrastructure (security, backup)<br />Printing and Imaging<br />Training<br /...
highwayt.highwayt.org<br />
Computer<br />
$800+<br />1-year warranty<br />5-year life<br />$1,300+<br />3-year warranty<br />3-year life<br />$400+<br />1-year warr...
1		2		3		4		5<br />
1		2		3		4		5<br />
Internet & <br />Basic<br />Infrastructure<br />
Fast(er) Internet is (almost) ALWAYS worth the cost<br />
Bad to best…<br /><ul><li>Dialup
Standard DSL
Premium DSL
T1
Bonded T1
AT&T Uverse  from 1up 3dwn to 3up 24dwn
Cable 1up 5dwn to 10up and 50 or 105dwn</li></li></ul><li>Standard DSL download speed (1.5 Mbps)<br />T1 Line (1.5 Mbps)<b...
Why Bandwith matters…<br /><ul><li> Update traffic
 Email traffic
 Hosted application traffic
 Productivity (time really IS money..)</li></li></ul><li>www.LogMeIn.com<br />
Left: HP Mediasmart Home Server includes 1 750Gb hard drive, $600. <br />Right: Synology NAS Disk Station $340 plus 2 500G...
www.mozy.com/non-profit<br />
Printing and Imaging<br />
Laser<br />printer<br />Networked<br />copier<br />Color<br />laser<br />Inkjet<br />Total Cost: Hardware + Replenishables...
www.hpeprint.com<br />
http://wolber.me/ScansnapS1300<br />
Training and Support<br />
Office.Microsoft.com<br />Free training and demos for Office and More!<br />32<br />
www.microsoft.com/atwork/<br />
http://www.techsoup.org/learningcenter/<br />
Voice<br />
www.FreeConferenceCall.com<br />
Office Software<br />
http://www.idealware.org/blog/2009/11/microsofts-secret-giveaway.html<br />
http://www.microsoft.com/Security_Essentials/<br />
www.idealware.org<br />
Collaboration Systems<br />
www.sherweb.com<br />
www.google.com/nonprofits/<br />
docs.google.com<br />
www.MeetingWizard.com<br />
gotomeeting.com         fuzemeeting.com<br />
Databases<br />
Donor Management<br />Financials<br />Volunteers<br />Clients<br />60%<br />22%<br />32%<br />37%<br />Source: Bayer Cente...
List functional requirements (3 meetings, 1 hour each)<br />Identify options (up to 4 hours per participant)<br />Discuss ...
1		2        3             4            5<br />
www.salesforcefoundation.org<br />
http://www.verticalresponse.com/non-profits/<br />
www.ConstantContact.com<br />
http://www.eventbrite.com/npo<br />
Website & Storytelling Tools<br />
http://www.dreamhost.com/hosting-nonprofit.html<br />
www.wordpress.com<br />Express yourself..start a blog<br />
www.WildApricot.com<br />
https://www.paypal.com/nonprofits<br />
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April 2011 tech-essentials_webinar

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Transcript of "April 2011 tech-essentials_webinar"

  1. 1. Tech Essentials<br />Mark Shaw<br />mark@highwayt.org<br />
  2. 2. “7% of a company's operating expense is Information Tech.”<br />Source: “More Bang for the IT Buck,” McKinsey Quarterly, 2003 Number 2.<br />
  3. 3. Technology Budget<br />Who has one?<br />42%<br />66%<br />Less than 20 staff<br />More than 20 staff<br />Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.<br />
  4. 4. http://nptechsurvey.wordpress.com/<br />
  5. 5. 87% of nonprofits<br />spend less than 4%<br />of their budget<br />on technology.<br />Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.<br />
  6. 6. Technology Plan<br />31%<br />67%<br /><=20 staff<br />>20 staff<br />Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.<br />
  7. 7. www.nten.org/research<br />
  8. 8. 22% of nonprofits<br />have a technology<br />committee.<br />Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.<br />
  9. 9. Who should be on your Tech<br />Committee?<br />
  10. 10. Edited By <br />Holly Ross<br />Katrin Verclas<br />Alison Levine<br />By Joni Podolsky<br />
  11. 11. http://www.ncvo-vol.org.uk/advice-support/ict/publications<br />
  12. 12. Technology Strategy and Planning Process<br />Meeting 1: <br />Envision<br />1. Ensure agreement on I.T. “Current Reality”<br />2. Identify processes for obtaining additional information needed<br />Meeting 3: Prioritize II<br />Select strategy and sequence<br />Detailed review of resources required<br />Meeting 2: <br />Prioritize I<br />Classify projects into categories, e.g.<br />- “Quick wins”<br />- Strategically essential<br />- Need more info<br />Meeting 4: <br />Act<br />Finalize plan<br />Implementation kickoff<br />Identify circumstances required for committee to reconvene<br />Preliminary<br />Assessment<br />Inventory<br />Staff skills assessment<br />Current and prior year IT operating costs<br />Initial list of potential projects<br />Any additional relevant background materials (e.g., technology usage policies)<br />Project <br />Prioritization<br />Identify and categorize projects<br />Research high-level details on alternative solutions<br />Identify Implementation Sequence and Resources<br />Draft implementation plan<br />Select resources (internal vs. external, build vs. buy)<br />Define RFI/RFP processes<br />Detailed Implementation Planning<br />Cost details<br />Assign specific responsibilities<br />Timetable<br />Identify key issues/risks<br />
  13. 13. Tech Essentials<br />Computer<br />Internet infrastructure (security, backup)<br />Printing and Imaging<br />Training<br />Voice communications infrastructure<br />Basic Applications (documents, accounting)<br />Collaboration systems<br />Databases<br />Website and Storytelling<br />
  14. 14. highwayt.highwayt.org<br />
  15. 15. Computer<br />
  16. 16. $800+<br />1-year warranty<br />5-year life<br />$1,300+<br />3-year warranty<br />3-year life<br />$400+<br />1-year warranty<br />3-year life<br />www.toshibadirect.com: NB305 (left); www.dell.com: Vostro (middle), Dell Latitude E6410 (right)<br />
  17. 17. 1 2 3 4 5<br />
  18. 18. 1 2 3 4 5<br />
  19. 19. Internet & <br />Basic<br />Infrastructure<br />
  20. 20. Fast(er) Internet is (almost) ALWAYS worth the cost<br />
  21. 21. Bad to best…<br /><ul><li>Dialup
  22. 22. Standard DSL
  23. 23. Premium DSL
  24. 24. T1
  25. 25. Bonded T1
  26. 26. AT&T Uverse from 1up 3dwn to 3up 24dwn
  27. 27. Cable 1up 5dwn to 10up and 50 or 105dwn</li></li></ul><li>Standard DSL download speed (1.5 Mbps)<br />T1 Line (1.5 Mbps)<br />download & upload<br />“symmetrical”<br />Standard DSL upload speed (384 kbps)<br />
  28. 28. Why Bandwith matters…<br /><ul><li> Update traffic
  29. 29. Email traffic
  30. 30. Hosted application traffic
  31. 31. Productivity (time really IS money..)</li></li></ul><li>www.LogMeIn.com<br />
  32. 32. Left: HP Mediasmart Home Server includes 1 750Gb hard drive, $600. <br />Right: Synology NAS Disk Station $340 plus 2 500Gb hard drives $260 ($600)<br />
  33. 33. www.mozy.com/non-profit<br />
  34. 34. Printing and Imaging<br />
  35. 35. Laser<br />printer<br />Networked<br />copier<br />Color<br />laser<br />Inkjet<br />Total Cost: Hardware + Replenishables + Maintenance + Ease of Use<br />
  36. 36. www.hpeprint.com<br />
  37. 37. http://wolber.me/ScansnapS1300<br />
  38. 38. Training and Support<br />
  39. 39. Office.Microsoft.com<br />Free training and demos for Office and More!<br />32<br />
  40. 40. www.microsoft.com/atwork/<br />
  41. 41. http://www.techsoup.org/learningcenter/<br />
  42. 42. Voice<br />
  43. 43. www.FreeConferenceCall.com<br />
  44. 44.
  45. 45. Office Software<br />
  46. 46.
  47. 47.
  48. 48. http://www.idealware.org/blog/2009/11/microsofts-secret-giveaway.html<br />
  49. 49.
  50. 50. http://www.microsoft.com/Security_Essentials/<br />
  51. 51. www.idealware.org<br />
  52. 52. Collaboration Systems<br />
  53. 53.
  54. 54. www.sherweb.com<br />
  55. 55. www.google.com/nonprofits/<br />
  56. 56. docs.google.com<br />
  57. 57. www.MeetingWizard.com<br />
  58. 58. gotomeeting.com fuzemeeting.com<br />
  59. 59. Databases<br />
  60. 60. Donor Management<br />Financials<br />Volunteers<br />Clients<br />60%<br />22%<br />32%<br />37%<br />Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.<br />
  61. 61. List functional requirements (3 meetings, 1 hour each)<br />Identify options (up to 4 hours per participant)<br />Discuss alternatives; narrow list of options (2 meetings)<br />Get product details<br />Vendor demos<br />Calls to real users<br />User visits<br />Decision<br />
  62. 62. 1 2 3 4 5<br />
  63. 63. www.salesforcefoundation.org<br />
  64. 64. http://www.verticalresponse.com/non-profits/<br />
  65. 65. www.ConstantContact.com<br />
  66. 66. http://www.eventbrite.com/npo<br />
  67. 67. Website & Storytelling Tools<br />
  68. 68. http://www.dreamhost.com/hosting-nonprofit.html<br />
  69. 69. www.wordpress.com<br />Express yourself..start a blog<br />
  70. 70. www.WildApricot.com<br />
  71. 71. https://www.paypal.com/nonprofits<br />
  72. 72. http://www.e-benchmarksstudy.com/<br />
  73. 73. www.allforgood.org/posting<br />
  74. 74. http://www.diigo.com<br />
  75. 75. http://www.diigo.com/user/andywolber<br />
  76. 76. http://www.delicious.com/highwayt<br />
  77. 77. Next steps...<br />
  78. 78. Tech Essentials<br />Mark Shaw<br />mark@highwayt.org<br />
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