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April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
April 2011 tech-essentials_webinar
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April 2011 tech-essentials_webinar

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  • 1. Tech Essentials
    Mark Shaw
    mark@highwayt.org
  • 2. “7% of a company's operating expense is Information Tech.”
    Source: “More Bang for the IT Buck,” McKinsey Quarterly, 2003 Number 2.
  • 3. Technology Budget
    Who has one?
    42%
    66%
    Less than 20 staff
    More than 20 staff
    Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.
  • 4. http://nptechsurvey.wordpress.com/
  • 5. 87% of nonprofits
    spend less than 4%
    of their budget
    on technology.
    Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.
  • 6. Technology Plan
    31%
    67%
    <=20 staff
    >20 staff
    Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.
  • 7. www.nten.org/research
  • 8. 22% of nonprofits
    have a technology
    committee.
    Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
  • 9. Who should be on your Tech
    Committee?
  • 10. Edited By
    Holly Ross
    Katrin Verclas
    Alison Levine
    By Joni Podolsky
  • 11. http://www.ncvo-vol.org.uk/advice-support/ict/publications
  • 12. Technology Strategy and Planning Process
    Meeting 1:
    Envision
    1. Ensure agreement on I.T. “Current Reality”
    2. Identify processes for obtaining additional information needed
    Meeting 3: Prioritize II
    Select strategy and sequence
    Detailed review of resources required
    Meeting 2:
    Prioritize I
    Classify projects into categories, e.g.
    - “Quick wins”
    - Strategically essential
    - Need more info
    Meeting 4:
    Act
    Finalize plan
    Implementation kickoff
    Identify circumstances required for committee to reconvene
    Preliminary
    Assessment
    Inventory
    Staff skills assessment
    Current and prior year IT operating costs
    Initial list of potential projects
    Any additional relevant background materials (e.g., technology usage policies)
    Project
    Prioritization
    Identify and categorize projects
    Research high-level details on alternative solutions
    Identify Implementation Sequence and Resources
    Draft implementation plan
    Select resources (internal vs. external, build vs. buy)
    Define RFI/RFP processes
    Detailed Implementation Planning
    Cost details
    Assign specific responsibilities
    Timetable
    Identify key issues/risks
  • 13. Tech Essentials
    Computer
    Internet infrastructure (security, backup)
    Printing and Imaging
    Training
    Voice communications infrastructure
    Basic Applications (documents, accounting)
    Collaboration systems
    Databases
    Website and Storytelling
  • 14. highwayt.highwayt.org
  • 15. Computer
  • 16. $800+
    1-year warranty
    5-year life
    $1,300+
    3-year warranty
    3-year life
    $400+
    1-year warranty
    3-year life
    www.toshibadirect.com: NB305 (left); www.dell.com: Vostro (middle), Dell Latitude E6410 (right)
  • 17. 1 2 3 4 5
  • 18. 1 2 3 4 5
  • 19. Internet &
    Basic
    Infrastructure
  • 20. Fast(er) Internet is (almost) ALWAYS worth the cost
  • 21. Bad to best…
  • Standard DSL download speed (1.5 Mbps)
    T1 Line (1.5 Mbps)
    download & upload
    “symmetrical”
    Standard DSL upload speed (384 kbps)
  • 28. Why Bandwith matters…
    • Update traffic
    • 29. Email traffic
    • 30. Hosted application traffic
    • 31. Productivity (time really IS money..)
  • www.LogMeIn.com
  • 32. Left: HP Mediasmart Home Server includes 1 750Gb hard drive, $600.
    Right: Synology NAS Disk Station $340 plus 2 500Gb hard drives $260 ($600)
  • 33. www.mozy.com/non-profit
  • 34. Printing and Imaging
  • 35. Laser
    printer
    Networked
    copier
    Color
    laser
    Inkjet
    Total Cost: Hardware + Replenishables + Maintenance + Ease of Use
  • 36. www.hpeprint.com
  • 37. http://wolber.me/ScansnapS1300
  • 38. Training and Support
  • 39. Office.Microsoft.com
    Free training and demos for Office and More!
    32
  • 40. www.microsoft.com/atwork/
  • 41. http://www.techsoup.org/learningcenter/
  • 42. Voice
  • 43. www.FreeConferenceCall.com
  • 44.
  • 45. Office Software
  • 46.
  • 47.
  • 48. http://www.idealware.org/blog/2009/11/microsofts-secret-giveaway.html
  • 49.
  • 50. http://www.microsoft.com/Security_Essentials/
  • 51. www.idealware.org
  • 52. Collaboration Systems
  • 53.
  • 54. www.sherweb.com
  • 55. www.google.com/nonprofits/
  • 56. docs.google.com
  • 57. www.MeetingWizard.com
  • 58. gotomeeting.com fuzemeeting.com
  • 59. Databases
  • 60. Donor Management
    Financials
    Volunteers
    Clients
    60%
    22%
    32%
    37%
    Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.
  • 61. List functional requirements (3 meetings, 1 hour each)
    Identify options (up to 4 hours per participant)
    Discuss alternatives; narrow list of options (2 meetings)
    Get product details
    Vendor demos
    Calls to real users
    User visits
    Decision
  • 62. 1 2 3 4 5
  • 63. www.salesforcefoundation.org
  • 64. http://www.verticalresponse.com/non-profits/
  • 65. www.ConstantContact.com
  • 66. http://www.eventbrite.com/npo
  • 67. Website & Storytelling Tools
  • 68. http://www.dreamhost.com/hosting-nonprofit.html
  • 69. www.wordpress.com
    Express yourself..start a blog
  • 70. www.WildApricot.com
  • 71. https://www.paypal.com/nonprofits
  • 72. http://www.e-benchmarksstudy.com/
  • 73. www.allforgood.org/posting
  • 74. http://www.diigo.com
  • 75. http://www.diigo.com/user/andywolber
  • 76. http://www.delicious.com/highwayt
  • 77. Next steps...
  • 78. Tech Essentials
    Mark Shaw
    mark@highwayt.org

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