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    HSC Broadcast Guide: Freshman HSC Broadcast Guide: Freshman Presentation Transcript

    • Broadcast OverviewBroadcast WalkthroughContact Info & Equipment PhotosTroubleshooting  &  FAQSchool  Network  InfoBroadcast  Checklist
    • F R E S H M A N   B R O A D C A S T   G U I D E PAG E   1   o f   1 3 broadcast overview Send to HSC Your FansSetupyour gear & produce in the Studio We  make  it  easy  for  you  to  produce   watch LIVE Their  experience  is   your  broadcast  by  using  the  HSC  With  a  solid  internet  connection   optimized  for   Studio  which  helps  you  keep  score,  and  your  equipment  set-­up   camera manage  rosters  and   many  popular  you’re  ready  to  broadcast   and tripod much  more. screens.your  event. computer tablet TV mobile computer: Connected to Internet with Adobe FMLE Software mixer headsets amplifier
    • F R E S H M A N   B R O A D C A S T   G U I D E PAG E   2   o f   1 3 Step 1: Set up your equipment Set-­up Video Equipment 1.  Set-­up  Tripod  with  unobstructed  views 4.  Connect  video  camera  to  computer  via  firewire 2.  Place  Camera  on  Tripod   5.  Turn  Camera  on  and  set  to  Camera 3.  Plug  Camera  into  electrical  outlet 6.  Clean  Camera  Lens  with  a  Lens  Clothcameraand tripod Firewire 1.  Plug  computer  into  electrical  outlet  an  turn  on Set-­up Computer 2.  Plug  Earbuds  into  computer  to  monitor  broadcast Set-­up Audio Equipment with Amp 1.  Plug  Soundboard  into  electrical  outlet 4.  Plug  Headset  Earphone  into  Amp  Out  (Black  Cord) 2.  Plug  Amp  into  electrical  outlet 5.  Plug  1/4  cable  from  phone  out  to  amp  in computer 3.  Plug  Headsets  Mic  into  Soundboard 6.  Plug  1/4  cable  from  main  out  to  usb  in  on  Macbook connected to Internet with Adobe FMLE Mic Get Internet Connection 1.  Either  plug  in  Ethernet  or  turn  on  Wireless  Device 4.  Open  Google  Chrome  Web  Browser headsets 2.  Plug  in  Primary  Wireless  Device  to  Electrical  Outlet 5.  Visit  Speedtest.net  and  click  "Begin  Test" mixer 3.  Plug  in  Secondary  Wireless  Device  to  Electrical  Outlet 6.  Note  your  Internet  Upload  Speed  __________ Tip:  For  detailed  photos  please  reference  pages  6-­7 amplifier
    • F R E S H M A N   B R O A D C A S T   G U I D E PAG E   3   o f   1 3 Step 2: Set Streaming Settings and TEST Broadcast Open  Adobe Flash Media Live Encoder  DESKTOP   Software  (FMLE)  and  enter  the  High  School  Cube   preferred  settings... Enter  Audio Set  Stream Settings B C A Settings for  Test  StreamEnter DVideoSettings Enter   Stream Code E Hit  Connect then  Start
    • F R E S H M A N   B R O A D C A S T   G U I D E PAG E   4   o f   1 3Step 3: Complete TEST Broadcast and GO LIVE! A Open Chrome Web Browser 1.  Go  to  HSC  Studio:  http://www.highschoolcube.com/studio 2.  Enter  your  Event Code 3.  (Optional)  Set  event  settings:  Scoreboard,  Add  &  Edit  Rosters,  etc. 4.  Click  the  Test tab.  Verify  that  the  test  stream  video  is  working.  If  not  please  review  your          settings  from  Step  2  and  made  sure  you  have  not  made  a  typo. 5.  If  you’d  like  more  help  or  for  someone  else  to  verify  you’ve  set  everything  up  correctly,          simply  use  the  gray  Chat  Box  to  instant  message  the  HSC  Support  staff. B GO BACK to Adobe Flash Media Live Encoder 1.  End  your  test  broadcast.  Click  Stop,  then  Disconnect 2.  Change  URL  in  the  FMS  URL  field  from  /test  to  /live        rtmp://stream.highschoolcube.com/live 3.  Click  Connect 4.  Click  Start –  You  are  now  streaming  to  the  web  for  all  the  world  to  see! 5.  Instant  Message  HSC  Support  and  let  them  know  you’re  LIVE
    • F R E S H M A N   B R O A D C A S T   G U I D E PAG E   5   o f   1 3Step 4: Produce Your Broadcast 1.  In  Google  Chrome  go  back  to  the  HSC Studio 2.  Select  the  Produce Event  tab 3.  Update  the  following  depending  on  your  event: Keep Score:  Select  Pull  Down  Scoreboard  Template   to  Keep  Score Monitor:  Select  None,  Video  or  Audio  to  select   monitoring  preference Play Ads:  Use  Video  Mixer  to  Que  Ads  and  Play   During  Broadcast Live Reads:  Click  when  announcer  reads  to  track  live   reads 4.  When  you  are  done  with  your  broadcast: Enter a Recap:  Simple  description  about  event Set Ending Time: Click  To  Set  Ending  Time. Stop Streaming 1.  Exit  Google  Chrome 2.  Open  FMLE  -­  Hit  Stop  and  Disconnect  to  Stop  Sending  Stream 3.  SMILE  -­  you  just  completed  a  great  broadcast!!!
    • F R E S H M A N   B R O A D C A S T   G U I D E PAG E   6   o f   1 3 Contact Info & Equipment Photos Questions? Comments? Need personal help? Email  support@highschoolcube.com  or  call  312.445.8534 A Ethernet. Connect  to  establish  Internet.computer B Firewire. Connect  to  HD  camcorder. HD camcorder B Firewire. Connect  to  computer.connections C USB.  Connect  to  the  mixer. connections D Power. Connect  to  power  outlet. B C B A D
    • F R E S H M A N   B R O A D C A S T   G U I D E PAG E   7   o f   1 3 Contact Info & Equipment Photos Questions? Comments? Need personal help? Email  support@highschoolcube.com  or  call  312.445.8534 A Soundboard connection  (purple) A Amplifier connection  (purple)amplifier B Headset Earphone connections  (2) mixer D Headset Mic connections  (2)connections C Power.  Connect  to  outlet. connections E Main Out to USB.  Connect  to  computer. A D B E A C
    • F R E S H M A N   B R O A D C A S T   G U I D E PAG E   8   o f   1 3 Troubleshooting & FAQ You are no longer live streaming.ISSUE 1 Most  likely  you  lost  your  Internet  connection  for  more  than  60  seconds.SOLUTION: First  check  that  you  are  currently  connected  to  the  Internet  by  running  a  test  on  speedtest.net.  Second,  once  you  confirm  you  are  connected  to  the  Internet,  open  up  Adobe  Flash  Media  Live  Encoder  and  do  the  following:  Press  stop,  press  disconnect  –  wait  30  seconds  –  then  press  connect  and  start.     The Flash Media Live Encoder “beachball” icon is spinning. Most  likely  you  lost  your  Internet  ISSUE 2 connection  for  more  than  60  seconds  and  Flash  Media  Live  Encoder  is  frozen.SOLUTION: First,  do  a  force  quit  of  Flash  Media  Live  Encoder.  To  Force  Quit  you  do  the  following:   Open  Applications  Folder  on  your  macbook  pro Open  Utilities  Folder   Open  Activity  Monitor Select  the  Flash  Media  Live  Encoder  Process   Click  QuitSecond,  check  that  you  are  currently  connected  to  the  Internet  by  running  an  Internet  test  on  speedtest.net.    Third,  once  you  confirm  you  are  connected  to  the  internet,  open  up  Adobe  Flash  Media  Live  Encoder,  confirm  your  streaming  settings  and  stream  code  are  accurate,  then  press  connect  and  press  start.    
    • F R E S H M A N   B R O A D C A S T   G U I D E PAG E   9   o f   1 3 Troubleshooting & FAQ Flash  Media  Live  Encoder  Returns  an  Error  “Cannot connect to Primary Server”  ISSUE 3 after  clicking  CONNECT.SOLUTION: The  most  likely  cause  is  that  you  do  not  have  an  Internet  Connection.  To  resolve  this  check  that  you  are  currently  connected  to  the  Internet  by  running  an  Internet  test  on  speedtest.net.   Flash  Media  Live  Encoder  Returns  an  Error  “Cannot Connect to Primary Server”  ISSUE 4 after  clicking  START.SOLUTION: The  most  likely  cause  is  that  you  entered  the  wrong  6  digit  stream  name.  Check  the  stream  name  and  re-­enter. I  am  streaming  the  wrong  devices,  streaming  at  the  wrong  resolution,  or  ISSUE 5 streaming  to  the  wrong  location.  No  worries!SOLUTION: Sometimes  the  Flash  Media  Encoder  will  reset  your  settings.    If  you’ve  had  the  video  set  to  HDR  (your  camera  instead  of  laptop  camera)  and  your  audio  set  to  USB  audio  (instead  of  audio  director,  first  two  channels,  etc….),  it  may  change  the  next  time  you  open  it  up.    It’s  in  the  checklist,  but  it’s  easy  to  overlook  if  it’s  been  the  same  for  the  last  ten  times  you’ve  used  it.    Double-­check  every  time.
    • F R E S H M A N   B R O A D C A S T   G U I D E PAG E   1 0   o f   1 3 Troubleshooting & FAQISSUE 6 Your  Sound  is  Hissy/Static-­y.  SOLUTION: This  is  most  likely  due  to  one  of  the  following: The  USB  port  from  laptop  to  soundboard  has  a  bad  connection  –  giving  you  that  awful  hiss  or  static.  Sometimes  for  whatever  the   reason,  it  doesn’t  “catch.”    Try  unplugging  the  cord  from  USB  port  and  plugging  in  again.  You  can  try  a  different  USB  port  too. There  could  be  a  lot  of  interference  in  the  press  box,  on  the  roof  and/or  at  the  scorer’s  table.  Try  to  avoid  being  on  top  of  loud   speakers.  Also  –  try  and  spread  out  your  computer,  soundboard,  amplifier  and  Wi-­Fi  card.  We’ve  found  if  we  spread  things  out  a  bit  –   it  cuts  down  on  interference.ISSUE 7 I  am  not  sending  any  sound  to  the  computer.SOLUTION: This  is  most  likely  due  to  one  of  the  following: When  you  plug  your  USB  cord  from  laptop  into  soundboard  –  you’re  plugging  into  “main  out.”    Right  next  to  “main  out”  is  “monitor   out.”  Make  sure  you  are  plugged  into  Main  Out  –  Not  Monitor  Out.   There  are  two  black  buttons  on  bottom  right  side  of  the  soundboard.    It’s  very  difficult  to  tell  if  they’re  pushed  in  or  not.    If  they  are   pushed  in  –  you  can’t  hear  yourself  in  headphones.    Make  sure  tiny  black  buttons  are  not  pushed  in  on  the  soundboard.    
    • F R E S H M A N   B R O A D C A S T   G U I D E PAG E   1 1   o f   1 3 Troubleshooting & FAQISSUE 8 My  computer  is  not  recognizing  the  camera  or  audio  devices.SOLUTION: Is  everything  plugged  in?  It  can  be  overlooked  during  setup  or  someone  could  have  accidently  knocked  out  a  cord.  ISSUE 9 I  lost  my  4G  wireless  connection.SOLUTION: This  is  most  likely  due  to  one  of  the  following: Make  sure  your  Wi-­Fi  card  is  plugged  into  outlet  –  Not  laptop.    We  are  using  a  lot  of  juice  live-­streaming  a  game.    We  need  all  the   juice  possible. Keep  Wi-­Fi  Cool  because  they  can  overheat  –  stand  it  up  right  or  put  it  up  on  quarters  to  get  air  circulating  around  it.     Keep  Wi-­Fi  card  dry.    If  it  gets  wet  –  it’s  over. I  don’t  know  why,  but  sometimes  when  I’m  not  getting  a  good  Wi-­Fi  signal  I  can  turn  the  airport  off  and  then  on  again.    I  recommend   you  give  this  a  shot  too.   If  all  else  fails,  try  to  reset  the  Wi-­Fi  card.  
    • F R E S H M A N   B R O A D C A S T   G U I D E PAG E   1 2   o f   1 3 School Network InfoHigh  School  Cube  streams  audio  and  video  at  a  combined  224 to 992 kbps  using  Adobe Flash Media Live Encoder and  our  proprietary  social  streaming  software.  Please  check  the  following  notes  to  make  sure  the  computer  at  the  event  can  "see"  the  High  School  Cube  streaming  server.   White  List  the  following  sites:     *.HighSchoolCube.com *.envolve If  the  school/district  is  using  a  Proxy  Server,  please  add  the  following  site  to  the  No  Cache  list:  *.HighSchoolCube.com These  are  the  URLs  and  IPs  that  we  might  utilize  inbound  and  outbound  for  Live  Streaming  purposes: *.highschoolcube.com *.hscube.com *.thecube.com *.envolve.com www.highschoolcube.com:  50.19.246.62 stream.highschoolcube.com:  184.73.218.210 c.hscube.com:  216.137.35.127 v.hscube.com:  204.246.177.244 f.hscube.com:  50.19.246.62 s.hscube.com:  184.73.218.210 We  need  the  following  TCP  ports  open:  80, 554 and 1935 We  will  need  a  guest username and password  to  stream  through  your  local  wireless  network.  
    • F R E S H M A N   B R O A D C A S T   G U I D E PAG E   1 3   o f   1 3 Broadcast ChecklistSet-­up SetGear Streaming Settings GO LIVE Produce Broadcast