Innovative Ideas Need An Innovation Process: Lessons Learned from the Harvard Web Publishing Initiative

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HighEdWeb New England Keynote by Sarah Horton …

HighEdWeb New England Keynote by Sarah Horton
Monday, March 18, 2013 at Mount Holyoke College

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Transcript

  • 1. <p class="alert"></p>
  • 2. <p class="alert">TEST: Sept. 3, 2009:This is a test of Dartmouthsemergency notification system.This is only a test.</p>
  • 3. Content management is about managing content
  • 4. <a name="top"></a><div id="commonnav"><ul><li class="first"><ahref="http://www.dartmouth.edu/">Dartmouth Home</a></li><li><ahref="http://search.dartmouth.edu/">Search</a></li>
  • 5. Ferdinand AlimadhiProject leadIQS , Harvard University S@ferdialimadhi
  • 6. HWPI is much more than a website building project
  • 7. people.harvard.edu news.harvard.edu events.harvard.edupublications.harvard.edu questions.harvard.edu …
  • 8. Learning by Doing
  • 9. Guided by Strategy
  • 10. Good User Experience
  • 11. Commitment to Quality
  • 12. Software for Higher Ed
  • 13. Responsive and Accessible
  • 14. HWPI is a disruptive innovation project because we need clients to change their values
  • 15. • Sustaining technologies improve established products in ways the market values• Disruptive technologies introduce a new value proposition to the market
  • 16. $499.99Up to 21 ppmFirst page out in 17 secondsRecommended monthly volume 750–2000 pages
  • 17. $29.99Up to 5.5 ppmFirst page out in 19 secondsRecommended monthly volume 250–500 pages
  • 18. For a successful disruptiveinnovation, you need an autonomousgroup, working with customers whose values align with the product vision
  • 19. • Relative Advantage• Compatibility• Complexity• Trialability• Observability
  • 20. • Relative Advantage: Medium• Compatibility: High• Complexity: Medium• Trialability: Low• Observability: Low
  • 21. Compatibility can have negativeconsequences when customers bring expectations that don’t apply
  • 22. Thank you!