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LUG 4 8 10

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Cognos LUG Meeting - BI Overview Featuring The Sands & Clark County

Cognos LUG Meeting - BI Overview Featuring The Sands & Clark County


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  • Business intelligence (BI) is a broad category of application programs and technologies for gathering, storing, analyzing, and providing access to data to help enterprise users make better business decisions. BI applications include the activities of decision support, query and reporting, online analytical processing (OLAP), statistical analysis, forecasting, and data mining.
  • Online Analytical Processing Or OLAP – used for business reporting for eligibility, intake and receiving, business process management and financial reporting. Multidimensional data model utilizing hierarchical structure. Analytics – Business Managers are making decisions based on qualitative data combined with past experiences. Business Performance Management – Utilizing scorecards and reporting to manage per-selected goals. Preselected goals and measurement information relevant to the progress of these goals are provided to manager at regular intervals. Managers take action in light of the information with the view to improve future performance of these goals. Benchmarking – DFS is able to benchmark its business processes and performance to industry standards and best practices and measure compliance of federal/state regulations and mandates. Predictive Analytics – DFS analyzes current and historical data to make predictions or to set future milestones working toward ultimate goals. Aimed to support better business decision-making Used to analyze mostly internal, structured data and business processes
  • LORI We went LIVE with our first data marts in 2006. Our data model contains 32 data marts, 65 dimensions, 2 outriggers, 1 fact-less fact and we generate 12 cubes per month. 100+ reports are delivered to over 250+ staff throughout all areas of the business on daily, weekly and monthly schedules. An additional 75 reports are available by accessing them from various business centric Executive Dashboards.
  • Transcript

    • 1. Business Intelligence Solutions for Health & Human Services Clark County Nevada Cognos Local Users Group Las Vegas Nevada April 8, 2010
    • 2. Agenda
      • Business Objectives
      • BI Tools
      • Cognos Solution
        • Family Services Department
        • Medical Examiner/Coroner’s Office
        • Social Services
      • Business Value
      • Q & A
    • 3.
      • Aimed to support better business decisions
      • Used to analyze internal, structured data and business process using:
        • Online Analytical Processing (OLAP)
        • Analytics
        • Business Performance Management
        • Benchmarking
        • Predictive Analytics
      Business Objectives
    • 4. Cognos Tools
      • Metrics Manager
      • Report Studio
      • Transformer
      • Framework Manager
      • Decision Stream
      • Data Manager
      Cognos 8.3
    • 5. Cognos Solutions
      • Family Services Department
      • Cognos user since 2005
      • Using Cognos across 8 areas of business
      • Over 200 users accessing outputs for decision making
      • 24x7 operation; daily updates
      • Delivering over 150 reports daily/ monthly
      • Generating more than 8 monthly cubes
      • ME/Coroner’s Office
      • Cognos user since 2008
      • Using Cognos across 3 areas of business
      • Over 30 users accessing outputs for decision making
      • 24x7 operation; daily updates
      • Delivering over 70 reports / monthly
      • Generating 3 daily cubes
      • Social Services Department
      • Cognos Go Live - Late 2010
      • Using Cognos across 4 areas of business
      • Over 175 users accessing outputs for decision making
      • 24x7 operation; daily updates
      • Delivering over 40 operational reports / monthly
      • Generating more than 4 daily cubes
    • 6. Business Value-Family Services
      • Post Implementation
      • Over 90% of reports developed by DFS management analysts
      • 6.5 hrs. average development time per report Process Improvements, 55% reduction
      • Pre Implementation
      • 100% of reports developed by IT staff
      • 14.3 hrs. average development time per report
    • 7. Business Value-Family Services
      • Post Implementation
      • Reports available on Executive Dashboards, shared Web server, and distributed as attachments to emails
      • News items are displayed on Executive Dashboards for easy monitoring of critical thresholds
      • Pre Implementation
      • Reports available by accessing DFS Reporting Module data had to be imported into Excel to create graphical representations
      • No threshold alerting capabilities
    • 8. Any Questions?
    • 9. Lori Higdon Information Technology Clark County, Nevada Office: 702-455-6899 [email_address] Contact Information Eboni Washington Family Services Clark County, Nevada Office: 702-455-5983 [email_address]
    • 10. Las Vegas Sands Corp Anita Chang-Vigo Director of Business Intelligence [email_address]
    • 11. Business Intelligence
    • 12. BI Team Background
      • Program initiated by Finance about 2 years ago.
      • Executive Sponsorship provided by Corp Controller.
      • Program vision is to provide an efficient set of tools for accurate and timely reporting and analysis. One Version of the Truth.
      • Tools in production: Cognos BI 8.3, Cognos EP 8.3,Cognos Finance, and MSFT SSIS for ETL.
      • Team includes 1 director, 1 systems manager (open), 1 lead engineer and 1 system analyst.
      • Partners with developers in the business areas. For example: EP modeler in FP&A, Finance report author in Accounting Shared Services, HR report author in Human Resources and Metrics development on the Performance Management team.
      • Leverages IT infrastructure team, PMO team and QA team whenever possible.
    • 13. Successes
      • Over 150 users from various departments including users outside of Las Vegas authenticating via a different LDAP namespace.
      • Built user trust with accurate data models:
        • General Ledger Reporting
        • Human Capital Management Reporting
        • Kronos Labor Reporting
        • LMS for Hotel Accounting Analysis
      • Upgraded Cognos Finance to 7.4 and leverages Active Directory Groups and enabled Web Reporting.
      • Converted a proprietary data mart to a standard data mart using standard ETL tool.
      • Migrated from a LDAP domain to a different domain with limited downtime to the users.
    • 14. Next Steps
      • Duplicate the successes for Marina Bay Sands property in Singapore.
      • Elevate user experience from canned reports to active reporting and monitoring.
      • Design and construct a Consolidated Financial Data Mart.
      • Upgrade the systems from 8.3 to 8.4 and to provide drill back to Cognos Finance from BI.
      • Establish Service Level Agreements with stakeholders.
      • Continue to strengthen the relationship with our partners and align with the needs of the business.