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Consumerization of IT 20130624

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Presentatie over Consumerization of IT voor de Universiteit van Maastricht.

Presentatie over Consumerization of IT voor de Universiteit van Maastricht.

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Consumerization of IT 20130624 Presentation Transcript

  • 1. Consumerization of IT Maastricht, 24 juni 2013 Har Gootzen Enterprise Architect / TDA
  • 2. 2Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date ToC - Agenda  Consumerization of IT  Technology Trends  Definitie  Doelstellingen  CoIT Strategie  User-centric werkplekconcept  Aanpak
  • 3. 3Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date Trends die het IT Landschap veranderen 1 2 3 7 http 6 8 4 9 5
  • 4. 4Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date Definitie Consumerization of IT : Het inzetten van technologie die we persoonlijk en in het dagelijks leven gebruiken – applicaties, hardware en internetdiensten – ter ondersteuning van ons werk. Appification Collaboration Cloud Internet Big Data & Analytics
  • 5. 5Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date Doelstellingen CoIT Ondersteunen van mobiliteit van gebruikers Verhogen van de productiviteit Beëindigen van wildgroei aan devices, applicaties en data Onderscheidend willen zijn naar “aantrekkelijke” medewerkers, studenten, en onderzoekers. Voorbereid zijn op het “Post-PC” tijdvak PC tijdvak Consumerization
  • 6. 6Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date CoIT Strategie Afweging tussen meerwaarde voor de UM en de risico’s die worden geïntroduceerd risicobeperking meerwaarde Standaarden / Richtlijnen /Best Practices Enterprise Architectuur Service Operation Service Desk ondersteuning OMARMEN •Standaarden / Richtlijnen •Geen support vanuit IT GEDOGEN Standaarden / Richtlijnen Technologie ondersteunen Enterprise Architectuur Service Operation / Support CONTROLEREN • Standaarden / Richtlijnen • Technische controle op misbruik • Afdwingen NIET TOESTAAN
  • 7. 7Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date CoIT Strategie Elementen van de strategie BYOD Desktop Virtualization Self-Service Portals End-User Platform MDM MAM Role Based Access Context Awareness NAC Managed and Secure Mobility Cloud Services Document Sharing Unified Communications Communication and Collaboration Virtualized Utility Infrastructure Consumerization of IT Unified Application Integration Application Virtualization Enterprise App Store BYOA
  • 8. 8Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date “User Centric” Werkplekconcept De “Intelligent Workplace” is een beheerde gebruikersomgeving waarbinnen een aantal geavanceerde technologieën, diensten en processen zijn geïntegreerd. PERSONAL PRODUCTIVITY SELF-SERVICE & END-USER SUPPORT COMMUNICATION & COLLABORATION APPLICATION DISTRIBUTION A WORKPLACE OS
  • 9. 9Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date End-User Platform Home Worker Researcher Desk-Based Task Worker Field Engineer Road Warrior Students Access Device based on user profile Thin Client Mobile Partner Access Corporate Network Remote Connectivity System Management Security Application Streaming Application Virtualization Server-Based Computing Client-Hosted VirtualDesktop OS Streaming Desktop Laptop Other Gebruikersprofiel + Applications Portfolio + Access Device + Connectiviteit = Intelligent Workplace
  • 10. 10Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date Managed & Secure Mobility (3) Mobile Device Management Devices (Mobile) Device Mgmt Directory mobile User profiles Device Provisioning Configuration App removal Lock and wipe Backup and Restore Device Authentication Password Mgmt Apps Enterprise App Store Approval & Submission Apply Usage Rules User Authentication App Updates Push Services Mobile Application Management
  • 11. 11Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date Managed & Secure Mobility (1) Bestaande perimeter beveiliging moet worden getransformeerd …….. Business data Webpages http http Mail Unmanaged workplace Managed workplace Business applications Reports WWW
  • 12. 12Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date Managed & Secure Mobility (2) … naar een gedeperimeteriseerd model 365 Access Anywhere-2-Anywhere http Business applications WWW Business data http Policy enforcer Identity Broker
  • 13. 13Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date Self-Service & End-User Support Het portal ecosysteem 1 Portal 2 3 4 8 Directory Service Identity Management Knowledge Management Service Desk / Ticketing System PDC (Requestable Services) Password Reset 5 6 7 Intranet Enterprise App Store 9 Mobile Device Management Extranet 10 11 Self-Provisioning 12 Webshop
  • 14. 14Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date Self-Service & End-User Support Self-Service Portal voor het registeren van devices, password resets, etcetera Enterprise App Store voorkomt applicatiechaos Support via Multi-channel Service Desk Knowledge Management dienst voor Self-Help en Self-Healing
  • 15. 15Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date Aanpak Definieer heldere doelstellingen in overleg met business stakeholders Betrek gebruikers bij het vaststellen van de scope van diensten Werkplekontwerp op basis van gebruikersprofielen Gefaseerde invoering van deelfunctionaliteiten (BYOD, MDM, MAM, etc.) Definieer CoIT Doelstellingen Definieer CoIT Strategie Ontwerp Gebruiker - centrische werkplek Update Security Model Implementeer en meet
  • 16. 16Copyright © Capgemini 2012. All Rights Reserved Presentation Title | Date Contact information Har Gootzen Enterprise Architect / TDA har.gootzen@capgemini.com Capgemini Office (Optional) Reykjavikplein 1 UTRECHT +31 30 689 9150 Insert contact picture Insert contact picture Insert contact picture Insert contact picture Name Last Name Title/Role name.lastname@capgemini.com Capgemini Office (Optional) Address Line 1 Address Line 2 Address Line 3 Name Last Name Title/Role name.lastname@capgemini.com Capgemini Office (Optional) Address Line 1 Address Line 2 Address Line 3 Name Last Name Title/Role name.lastname@capgemini.com Capgemini Office (Optional) Address Line 1 Address Line 2 Address Line 3
  • 17. The information contained in this presentation is proprietary. © 2012 Capgemini. All rights reserved. www.capgemini.com About Capgemini With more than 120,000 people in 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2011 global revenues of EUR 9.7 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore ®, its worldwide delivery model. Rightshore® is a trademark belonging to Capgemini