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MOBILIZE YOUR                                       BUSINESS                                             Christian Klöppel...
Mobile Business Center of ExcellenceTargets for a mobile application investments are everywhere                           ...
Mobile Business Center of ExcellenceThe “Mobile Solution Building”                      Device            Device     Devic...
Mobile Business Center of ExcellenceOur services and expertise cover the whole mobile solutionlandscape    Enterprise Back...
Mobile Business Center of ExcellenceMobile Device Management (MDM) – in a nutshellCentrally manage, secure and deploymobil...
Mobile Business Center of ExcellenceMobile Device Management (MDM) – two viewsUsers                                       ...
Mobile Business Center of ExcellenceMobilize your SAP – but do it the right way!                                          ...
Mobile Business Center of ExcellenceCSC„s User & Authorization Management for SAP                                   Challe...
Mobile Business Center of ExcellenceCSC„s Car Finance Mobile on iPad                                   Challenge          ...
Mobile Business Center of ExcellenceCSC„s Field Tech 360 – Field Service on the iPad                                   Cha...
Mobile Business Center of ExcellenceMobile Business IDEA-Workshop:Sample Workshop AgendaDay 1: Discovery & Platforms      ...
Mobile Business Center of ExcellenceCSC„s Service Portfolio                     Shape                        Integrate    ...
Mobile Business Center of ExcellenceCSC‟s Mobile Business CoE• Design, Implementation & Management of Mobile Business  Sol...
Mobile Business Center of ExcellenceSAP CBI for „Mobility by Sybase“• Sybase Products are core strategy for SAP-  Mobility...
Mobile Business Center of ExcellenceContacts                                        twitter.com/herrkloeppel     CSC Propr...
Mobile Business Center of Excellence     CSC Proprietary and Confidential   CSC Mobile Business Center of Excellence - 16
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Mobilize your Business

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CSC's Teaser of our Mobile Business Center of Excellence

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Transcript of "Mobilize your Business"

  1. 1. MOBILIZE YOUR BUSINESS Christian Klöppel Head of Mobile Business Center of Excellence November 2011CSC Proprietary and Confidential CSC Mobile Business Center of Excellence - 1
  2. 2. Mobile Business Center of ExcellenceTargets for a mobile application investments are everywhere • real-time information Sales • better customer service • trusted relationship and higher margins through better decision making • resolve problems faster Service • serve more clients per day • creating potentially higher sales revenue • makes process flows fasterSupply Chain • enables real-time data analysis for ongoing process improvements • speed up time sheets, vacation requests and expense reimbursements Human • Managers approvals are getting more effectively Resources • the faster pace can measurably lower costs • helps managers make optimal on-the-spot decisionsManagement • provides leadership when away from the office • provides better advice while call up pertinent data margins or order history. CSC Proprietary and Confidential CSC Mobile Business Center of Excellence - 2
  3. 3. Mobile Business Center of ExcellenceThe “Mobile Solution Building” Device Device Device Device Mobile Solution Application Deployment Mobile Mobile Connectivity Configuration DeviceApplications Management Authorization Authentication Workflows Security Interfaces Inventory Enterprise Backend CSC Proprietary and Confidential CSC Mobile Business Center of Excellence - 3
  4. 4. Mobile Business Center of ExcellenceOur services and expertise cover the whole mobile solutionlandscape Enterprise Backend MEAP Mobile Devices Enterprise Client App System Data Data Sync Enterprise Client App System Data Processes Client App Enterprise System Data Security Client App Enterprise System Authentication Data Client App Mobile Device Management Mobile Application Mobile Device Mobile Strategy Mobile Security Development Management End-to-End Solutions CSC Proprietary and Confidential CSC Mobile Business Center of Excellence - 4
  5. 5. Mobile Business Center of ExcellenceMobile Device Management (MDM) – in a nutshellCentrally manage, secure and deploymobile data,applications and devices Source: Sybase CSC Proprietary and Confidential CSC Mobile Business Center of Excellence - 5
  6. 6. Mobile Business Center of ExcellenceMobile Device Management (MDM) – two viewsUsers Enterprise• Simple & intuitive devices & applications • Management of corporate assets (and• Private access to separation of personal data) – Personal data (email, contacts, ...) • Protect data in case of lost or stolen devices – Photos & movies • Install, update and remove internal enterprise – Apps applications (...remotely)• Business access to • Track and maintain the whole device inventory for compliance – Business collaboration (email, contacts, calendars, tasks, ...) • Control the variety of applications – Apps & integrated backend systems available at iTunes, Market Place or – Workflows App World – Enterprise content (knowledge, documents, • Restrict access to compliant devices media, ...) only (no “Jailbreaks”, no “root”)• Freedom in choosing their preferred • Lower maintenance & management device costs• Access to state-of-the-art equipment • Reduce roaming costs by regulating the roaming policy (...in real time)• Use their private devices in enterprise environment, “Bring your own device” CSC Proprietary and Confidential CSC Mobile Business Center of Excellence - 6
  7. 7. Mobile Business Center of ExcellenceMobilize your SAP – but do it the right way! SAP CRM Mobile Sales SAP CRM 7.0 CSC Proprietary and Confidential CSC Mobile Business Center of Excellence - 7
  8. 8. Mobile Business Center of ExcellenceCSC„s User & Authorization Management for SAP Challenge • Mobilize the approval process of CSC‟s UAM for SAP solution • Connect to SAP Backend without middleware integration • Develop universal app for iPhone & iPad Solution • SAP Backend is accessed via SOAP web service • Native application development on iOS / Cocoa Touch • Connection via WSDL2ObjC proxy classes Result • Application up & running within 1 week • Universal app for iPhone & iPad, no separated development • Technical approach published on SAP Developer Network: http://bit.ly/sap_soap_sdn_article CSC Proprietary and Confidential CSC Mobile Business Center of Excellence - 8
  9. 9. Mobile Business Center of ExcellenceCSC„s Car Finance Mobile on iPad Challenge • Mobilization of CSC‟s Car Finance integration showcase scenario • Integrate different backend systems in an iPad application • Make car data available offline, provide online loan calculation service Solution • Integration of backend systems via SAP PI and Sybase Unwired Platform 2.0 • Plain database containing basic car information and pictures • SAP Banking System providing loan calculation service • Development of a native iOS application for iPad using Apple‟s Cocoa Touch Framework • Usage of Sybase Unwired libs and MBOs for mobile integration and offline storage of car data Result • Car data available offline, beeing synchronized automatically in the background • Car list can be filtered by car status and mileage • User can request live loan calculation via realtime web service • User can check realtime loan status • Simple demo mode for non-registered devices CSC Proprietary and Confidential CSC Mobile Business Center of Excellence - 9
  10. 10. Mobile Business Center of ExcellenceCSC„s Field Tech 360 – Field Service on the iPad Challenge • Demonstration of a possible field service application scenario on the iPad • Usage of SAPs & Sybases Best-Practice Approach • Leveraging CSC‟s Global Mobility Expertise – spread from the USA to India Solution • Implementation of full-blown application scenario using Sybase‟s Best-Practice approach: SUP Mobile Application Platform (Middleware) Afaria Mobile Device Management (for Deployment) • Direct BAPI-Connection the SAP Backend • Integration of Apple‟s Standard UI & MapKit • Concept & design done with iRise Result • Application up & running within 3 weeks • Off Shore development, spread over 3 continents: USA, UK & Germany and India • Application showcase will be demonstrated in SAPPHIRE, May 2011, Orlando CSC Proprietary and Confidential CSC Mobile Business Center of Excellence - 10
  11. 11. Mobile Business Center of ExcellenceMobile Business IDEA-Workshop:Sample Workshop AgendaDay 1: Discovery & Platforms Day 2: Security & MDM• Introduction 1h • Mobile Strategy 2h• Understanding Customer„s Needs 4h – Analysis of Customer„s specific requirements – User- & Application Types – Roadmap / Prospect to Mobile Strategy – Concrete Business Scenarios • Mobile Security 2h – Demo Applications – Mobile Security Assessment• Mobile Platforms & Ecosystems 2h – SWOT Analysis – Overview • Mobile Device Management 1h – Evaluation – Overview – Platform priorization – Demo (Sybase Afaria) • What business cases bring benefit if mobilized?QUESTIONS • Which mobile platform should be focused, considering customer„s specific demands • What kind of mobile strategy fits Customer„s specific needs? • Which specific security aspects have to be considered, and how will they be covered? • How could Mobile Device Management look like? CSC Proprietary and Confidential CSC Mobile Business Center of Excellence - 11
  12. 12. Mobile Business Center of ExcellenceCSC„s Service Portfolio Shape Integrate Manage Mobile IDEA-Workshop Mobile Design Mobile Device Management Identify and evaluate mobile UI design, business concepts Provide MDM services - even opportunities & system architecture in the cloud Mobile Vision & Strategy Mobile Security Mobile Application Develop Opportunities, Security analysis & Management Business Cases & benefit assessment Manage existing Applications Requirement Analysis Proof-of-Concept Gather & structure Conduct PoCs and pilot enterprise requirements implementations Mobile Architecture Realization Evaluate mobile platforms, Implement Mobile Enterprise Architecture & Infrastructure Solutions & Infrastructures MOBILE Roll Out PLAYGROUND Setup & deploy Mobile Showcase-demo at CSC„s Enterprise Solutions specialized lab environment End-to-End Solutions Stakeholder Management / Change Management CSC Proprietary and Confidential CSC Mobile Business Center of Excellence - 12
  13. 13. Mobile Business Center of ExcellenceCSC‟s Mobile Business CoE• Design, Implementation & Management of Mobile Business Solutions – SAP, Oracle, Microsoft, IBM or any other enterprise system – Focused on state-of-the-art devices: iOS, Android, RIM and others• Special Expertise Team – Experienced on iOS, RIM, Windows Mobile/Phone, Android – Coverage of strategy demands, mobile architecture, security, Mobile Device Management, enterprise integration, etc. – Global sourcing (Part of CSC‟s Global Mobility Practice)• Strategic Partnerships – Technical and strategic Sybase partnership – Part of SAP‟s Mobility Collaborative Business Initiative – “Mobile Playground”: full-blown lab with Sybase Unwired & Afaria CSC Proprietary and Confidential CSC Mobile Business Center of Excellence - 13
  14. 14. Mobile Business Center of ExcellenceSAP CBI for „Mobility by Sybase“• Sybase Products are core strategy for SAP- Mobility – Unwired Platform for mobile Application Integration – Afaria for Mobile Device Management• Collaborative Business Initiative means common „Go-to-market“ – Software licensed to be sold by SAP / Sybase – Integration & application development to be done by CSC – Common opportunity management• Participation in several initiatives for preferred partners – Light MAP: Lightweight Applications by Partners, based on SUP 2.1 – SAP Appiade: Application contest, appraisal at CeBIT 2012 CSC Proprietary and Confidential CSC Mobile Business Center of Excellence - 14
  15. 15. Mobile Business Center of ExcellenceContacts twitter.com/herrkloeppel CSC Proprietary and Confidential CSC Mobile Business Center of Excellence - 15
  16. 16. Mobile Business Center of Excellence CSC Proprietary and Confidential CSC Mobile Business Center of Excellence - 16

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