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Ihtf 2012 i connect

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Guest Smartphone integration into exciting hospitality telephone infrastructure.

Guest Smartphone integration into exciting hospitality telephone infrastructure.

Published in Technology , Business
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Transcript

  • 1. Tiger TMS ConnectedGuestiConnect
  • 2. Company Overview• Tiger Founded in 1979 - 30 years hospitality technology experience• Acquisition of TMS in 2009• 5000 customers worldwide• Turnover of approx. €12 Million• 100 employees• Global distribution network• Sales & Support Offices in UK, Germany, Morocco, Dubai & Mexico• Sales Offices in Belgium, Greece, Portugal, India & USA
  • 3. Our Clients
  • 4. Current Hospitality Applications Premise, Clustered, Hosted & Cloud based- Call Accounting, Integration & Revenue Management- Guest Voicemail & Wakeup Systems- Guest Internet Service Charging & Management- In-Room XML Content Delivery- Smart Device Application for Guest Services- Guest Room Handsets & Media Device from Bittel
  • 5. About TigerTMS ‘iConnect’iConnect enables the guest to connect to the hotel’s telephony networkusing their own smart device. The guests smart device becomes anextension of the hotels PBX.
  • 6. iConnectGUEST BENEFITS• Call hotel services from anywhere in the hotel free of charge• Contactable anywhere inside or outside the hotel on their own smart device• Make and receive calls via the hotels PBX from their smart device• Access hotel information
  • 7. iConnectINCREASE REVENUE & GUEST LOYALTY• Avoid guest roaming charges for incoming & outgoing calls• Outgoing calls can be bundled with HSIA to upsell hotel communication services• Improved visibility of additional hotel services
  • 8. iConnectSIMPLE• Easy for the guest to connect• TigerTMS Application downloadable from iTunes or Android Market Place.• Compatible with guest’s existing SIP clientSECURE• Flexible guest authentication on PMS check in• NOT connected to the hotel’s admin network.
  • 9. iConnectEXTENSIVE COMPATIBILITY• Compatible with any PBX that supports SIP trunks• Works with Apple, Android & Windows mobile devices• Can be embedded into an existing hotel Application
  • 10. iConnectSummary:• Improve communications mobility & visibility of hotel services• Increase revenue & guest loyalty• Simple & Secure to use• Compatible with most PBX
  • 11. Thank you for your attention.