1. Student’s name: Yiheng, DengStudent’s ID: 0435Professor: Thomas LechlerCourse ID: MGT 610Date: 1/26/2013Analysis of an identified problem on the project level with anEvaporating Cloud ModelConflict description:In the following conflict cloud model, I would like to show you a typical conflictbetween two of the fundamental requirements in general project plans, budgetand the quality. Assume that the project goal is to build a swimming pool witha budget of $10,000. Purchase department manager wants to maximize thequality of the swimming pool’s button, so he wants to purchase high qualitycement when paving the button ground. However, the project manageropposes this idea with the point that if they use that certain high qualitycement, they will exceed the total budget. In fact, both of them try to maximizethe project’s goal achievement at the same time, but they cannot avoid theconflict.Model description:In the following model, we can see that, in order to maximize the goalachievement (A), the project needs to meet two requirements, including B:achievement the project goal within the total budget which means the cost ofthe swimming pool cannot exceed $10,000, C: maximize the quality of theproject which means the swimming pool should be built in best quality. So, inorder to meet requirement B, we have prerequisite D that the purchasemanager should not purchase high quality cement to build the button ground;otherwise it will raise the total cost of the swimming pool. In order to meetrequirement C, we have prerequisite that they should use the high quality
2. cement. In this way, the perquisites cause conflict. The assumptions betweeneach logic chain are shown on the arrows in the chart.To solve the identified conflict show above, the first way is to find out whetherprerequisite D block the requirement C, or whether block B. we can seethat, if the project team don’t use high quality product they absolutely cannotmaximize the quality of the whole project, on the other hand, if they use highquality product, they might exceed the total budget as the project managersaid. So we need to go to next step to dig a solution.In this step, we will try to check the assumptions being made by both sides inthe conflict. If any of these assumptions is not valid, it means there is a breakpoint in the logic, and we can find a third alternative to solve the situation.ACBD
3. When checking the assumptions between requirement B and prerequisite D,we find out that assumption 1” High quality products are expensive” is notnecessary true, because maybe there are some ways to obtain high qualityproduct with a low price. For example, the company can sign a long termcontact with the product supplier so that they can get a discount or comparemany suppliers before choosing one of them to get a satisfied price.Meanwhile, assumption 3 is not necessary true neither, since the projectmanager can allocate fewer budgets in other parts of the project which will notaffect the whole project quality significantly.Now, we check the assumptions between C and , then we can find out thatassumption 2, 3, 4 are not necessary true, because high quality productsometimes cannot lead to high quality project with poor producing procedureswhile normal materials with high quality performance can also achieve highquality project goal. What’s more, they should always concern about budgetwhen purchasing materials.All in all, to solve this conflict, I suggest that the project manager can allocatefewer budgets in other parts of the plan after weighting the importance ofthem, or they try other way to obtain high quality materials with a low price, orthey can just use normal materials but with high performance procedures toachieve the project goal.