Real Teams

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Real Teams

  1. 1. Real TeamsHenrik BerglundCedur AB@henrikberhenrik@cedur.se…and how to build them
  2. 2. All slides in this deckCopyright Cedur AB 2012Most pictures covered bylicenses also. Contact me if youwant to use it.
  3. 3. Bio
  4. 4. 1 minWhat is a successful team?
  5. 5. Goal of teamworkServe customers wellIndividual learning and well beingGrow as teamSource: Hackman, ”Leading Teams”
  6. 6. Currentsituation?
  7. 7. Source: Bob Marshal - Alienation (ACE! Keynote), http://vimeo.com/44324272 34 min inHappiness at work survey at ACE! conf
  8. 8. Happiness at work survey at ACE! confSource: Bob Marshal - Alienation (ACE! Keynote), http://vimeo.com/44324272 34 min in
  9. 9. Our Self Managing Teams, ….Big Company Newsletter
  10. 10. Conditions
  11. 11. Unclear purpose/goal, but astrict process that you haveto followClear purpose/goal, but nopredefined process to follow toget thereChooseChooseChooseChoose teamteamteamteam totototo joinjoinjoinjoin::::B
  12. 12. #1 Clear authority tomanage own work process
  13. 13. #2 Compelling direction
  14. 14. What type of directioninspire greatness?You will have to brief people you invite....
  15. 15. Clear vsincomplete stories , analogies, …
  16. 16. Consequential
  17. 17. Challenging50%
  18. 18. HaveHaveHaveHave youyouyouyou everevereverever…………been assigned to a project/task10%30%40%50%60%20%
  19. 19. AProductProject a1Project a2B Project b1 Project b2Persons(previously known as”resources”)ProductProjectProjectProjectProject basedbasedbasedbasedorganizationorganizationorganizationorganization…………10%, 25%, 50%,….
  20. 20. Problem 1:BlueberriesLingonberriesStrawberriesWho is on my team???
  21. 21. Case study
  22. 22. #3 Clear Boundaries
  23. 23. Problem 2: Moving people aroundSource: Katzenbach and Smith
  24. 24. #4 Stability over some time
  25. 25. CaseCaseCaseCase studystudystudystudy: QA: QA: QA: QA depdepdepdepWe’re done!Cool devsNot really…Tester18 months…
  26. 26. #5 Trustworthy feedbackon results
  27. 27. I’m a proud expertI don’t want to be amediocre generalist
  28. 28. #6 Interdependence
  29. 29. #1 Clear authority to manage own workprocess#2 Compelling direction#3 Clear boundaries#4 Stability over some time#5 Trustworthy feedback on results#6 Interdependence#7 Effort is put into team building
  30. 30. Two day teamstart example
  31. 31. Week before
  32. 32. Conversations for building ateam…goalsmotivationwhat do we each bringhow to work togetherAdapted from C. Avery’s 5 conversations
  33. 33. WORK HISTORY +/-PreparationsTEAMS +YOU?
  34. 34. Pomodoro’sMechanics25 min work5 min rest
  35. 35. Ideas boardMechanics
  36. 36. WarmWarmWarmWarm UpsUpsUpsUpsJourneylinesJourneylinesJourneylinesJourneylinesPropertiesPropertiesPropertiesPropertiesgoodgoodgoodgood teamsteamsteamsteamsGoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz....WhatWhatWhatWhat isisisissuccesssuccesssuccesssuccess????WhatWhatWhatWhatdeterminedeterminedeterminedeterminesssssuccesssuccesssuccesssuccess????IntroIntroIntroIntro MakeMakeMakeMakeposterposterposterposterShow +Show +Show +Show +feedbackfeedbackfeedbackfeedbackIndividualIndividualIndividualIndividualgoalsgoalsgoalsgoalsTeam +Team +Team +Team +interpersonalinterpersonalinterpersonalinterpersonalskillsskillsskillsskillsResponsiResponsiResponsiResponsibilitybilitybilitybilityProcessProcessProcessProcessRoleRoleRoleRole ofofofofconflictconflictconflictconflict,,,,Trust,Trust,Trust,Trust,TTTTuckmanuckmanuckmanuckmanThinkThinkThinkThinkaboutaboutaboutabout twotwotwotwosituationssituationssituationssituationsCall onCall onCall onCall onbehaviourbehaviourbehaviourbehaviourHowHowHowHow totototo workworkworkworktogethertogethertogethertogetherTimesTimesTimesTimes DoneDoneDoneDone arcitecturarcitecturarcitecturarcitectureeeeProcessProcessProcessProcessCheck inCheck inCheck inCheck inIdeas Doing Done
  37. 37. Day 1: ”How was yourmorning?”Check inCheck inCheck inCheck in
  38. 38. theendresult.tumblr.com/post/18392221931/so-true-no-matter-what-it-is-get-out-of-yourIn the morning, day 2…
  39. 39. FEELINGS
  40. 40. Day 2: ”Core-protocols”check inMAD, SAD, GLAD,AFRAIDCheck inCheck inCheck inCheck inOR PASS…
  41. 41. 12 monthsrequirementsGreat job!managementfundingWhatWhatWhatWhat isisisissuccesssuccesssuccesssuccess????
  42. 42. What is success?
  43. 43. What is success?WhatWhatWhatWhat isisisissuccesssuccesssuccesssuccess????WhatWhatWhatWhatdeterminesdeterminesdeterminesdeterminessuccesssuccesssuccesssuccess????What determinessuccess?
  44. 44. orientsenergizesGoalsGoalsGoalsGoals
  45. 45. AmazingProductVisionProductProductProductProductgoalsgoalsgoalsgoals
  46. 46. InspiringOrganizationalGoalsOrganizationOrganizationOrganizationOrganizationgoalsgoalsgoalsgoals
  47. 47. Organizational GoalsTeam Goals
  48. 48. Idea first found in “CoachingAgile teams”JourneylinesJourneylinesJourneylinesJourneylines
  49. 49. ”Think about teams youhave been in, what did youappreciate about them?”Team values/normsPropertiesPropertiesPropertiesProperties ofofofofgoodgoodgoodgood teamsteamsteamsteams
  50. 50. ”After this team effort,I have <done somethingfulfilling for me>”IndividualIndividualIndividualIndividualGoalsGoalsGoalsGoals
  51. 51. Organizational GoalsTeam GoalsIndividual Goals
  52. 52. Organizational GoalsTeam GoalsIndividual GoalsWhat is success?What determinessuccess?
  53. 53. JourneylinesJourneylinesJourneylinesJourneylinesPropertiesPropertiesPropertiesPropertiesgoodgoodgoodgood teamsteamsteamsteamsGoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz....WhatWhatWhatWhat isisisissuccesssuccesssuccesssuccess????IntroIntroIntroIntroMakeMakeMakeMakeposterposterposterposterShow +Show +Show +Show +feedbackfeedbackfeedbackfeedbackIndividualIndividualIndividualIndividualgoalsgoalsgoalsgoalsTeam +Team +Team +Team +interpersonalinterpersonalinterpersonalinterpersonalskillsskillsskillsskillsResponsiResponsiResponsiResponsibilitybilitybilitybilityProcessProcessProcessProcessRoleRoleRoleRole ofofofofconflictconflictconflictconflict,,,,Trust,Trust,Trust,Trust,TTTTuckmanuckmanuckmanuckmanThinkThinkThinkThinkaboutaboutaboutabout twotwotwotwosituationssituationssituationssituationsCall onCall onCall onCall onbehaviourbehaviourbehaviourbehaviourHowHowHowHow totototo workworkworkworktogethertogethertogethertogetherTimesTimesTimesTimes DoneDoneDoneDone arcitecturarcitecturarcitecturarcitectureeeeProcessProcessProcessProcessCheck inCheck inCheck inCheck inIdeas Doing DoneWarmWarmWarmWarm UpsUpsUpsUpsWhatWhatWhatWhatdeterminedeterminedeterminedeterminesssssuccesssuccesssuccesssuccess????
  54. 54. TrustOpen (positive)conflictInnovation,synergyRoleRoleRoleRole ofofofofconflictconflictconflictconflict ononononteamteamteamteam
  55. 55. HandlingHandlingHandlingHandlingConflictConflictConflictConflictHave you seen this handled well?How?Not so well? How?
  56. 56. Call onCall onCall onCall onbehaviourbehaviourbehaviourbehaviourWho does this? How?
  57. 57. SolvingSolvingSolvingSolvingproblemsproblemsproblemsproblemsMakingMakingMakingMakingdecisionsdecisionsdecisionsdecisions
  58. 58. JourneylinesJourneylinesJourneylinesJourneylinesPropertiesPropertiesPropertiesPropertiesgoodgoodgoodgood teamsteamsteamsteamsGoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz....WhatWhatWhatWhat isisisissuccesssuccesssuccesssuccess????IntroIntroIntroIntroMakeMakeMakeMakeposterposterposterposterShow +Show +Show +Show +feedbackfeedbackfeedbackfeedbackIndividualIndividualIndividualIndividualgoalsgoalsgoalsgoalsTeam +Team +Team +Team +interpersonalinterpersonalinterpersonalinterpersonalskillsskillsskillsskillsResponsiResponsiResponsiResponsibilitybilitybilitybilityProcessProcessProcessProcessRoleRoleRoleRole ofofofofconflictconflictconflictconflict,,,,Trust,Trust,Trust,Trust,TTTTuckmanuckmanuckmanuckmanThinkThinkThinkThinkaboutaboutaboutabout twotwotwotwosituationssituationssituationssituationsCall onCall onCall onCall onbehaviourbehaviourbehaviourbehaviourHowHowHowHow totototo workworkworkworktogethertogethertogethertogetherTimesTimesTimesTimes DoneDoneDoneDone arcitecturarcitecturarcitecturarcitectureeeeProcessProcessProcessProcessCheck inCheck inCheck inCheck inIdeas Doing DoneWarmWarmWarmWarm UpsUpsUpsUpsWhatWhatWhatWhatdeterminedeterminedeterminedeterminesssssuccesssuccesssuccesssuccess????
  59. 59. HowHowHowHow totototo workworkworkworktogethertogethertogethertogetherProcessProcessProcessProcess
  60. 60. HowHowHowHow totototo workworkworkworktogethertogethertogethertogetherTimesTimesTimesTimesMother of all agreements
  61. 61. WorkWorkWorkWorkbreakdownbreakdownbreakdownbreakdownDoneDoneDoneDoneTrustworthy feedback on results
  62. 62. Req 3Req 1Req 2LogicDBUITraditionalWork breakdown
  63. 63. ”Sashimi”Req1Req2Req3Better
  64. 64. JourneylinesJourneylinesJourneylinesJourneylinesPropertiesPropertiesPropertiesPropertiesgoodgoodgoodgood teamsteamsteamsteamsGoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz....WhatWhatWhatWhat isisisissuccesssuccesssuccesssuccess????IntroIntroIntroIntroMakeMakeMakeMakeposterposterposterposterShow +Show +Show +Show +feedbackfeedbackfeedbackfeedbackIndividualIndividualIndividualIndividualgoalsgoalsgoalsgoalsTeam +Team +Team +Team +interpersonalinterpersonalinterpersonalinterpersonalskillsskillsskillsskillsResponsiResponsiResponsiResponsibilitybilitybilitybilityProcessProcessProcessProcessRoleRoleRoleRole ofofofofconflictconflictconflictconflict,,,,Trust,Trust,Trust,Trust,TTTTuckmanuckmanuckmanuckmanThinkThinkThinkThinkaboutaboutaboutabout twotwotwotwosituationssituationssituationssituationsCall onCall onCall onCall onbehaviourbehaviourbehaviourbehaviourHowHowHowHow totototo workworkworkworktogethertogethertogethertogether TimesTimesTimesTimes DoneDoneDoneDonearcitecturarcitecturarcitecturarcitectureeeeProcessProcessProcessProcessCheck inCheck inCheck inCheck inIdeas Doing DoneWarmWarmWarmWarm UpsUpsUpsUpsWhatWhatWhatWhatdeterminedeterminedeterminedeterminesssssuccesssuccesssuccesssuccess????
  65. 65. FinaleFinaleFinaleFinaleHighlightHighlightHighlightHighlightGoodGoodGoodGood workworkworkworkHaveHaveHaveHave themthemthemthemcongratulatecongratulatecongratulatecongratulateeachothereachothereachothereachother!!!!
  66. 66. #1 Clear authority to manage own workprocess#2 Compelling direction#3 Clear boundaries#4 Stability over some time#5 Trustworthy feedback on results#6 Interdependence#7 Effort is put into team building
  67. 67. “…accounts for about90% of the variation inhow well a teameventually performs”– R Hackmanhttp://blogs.hbr.org/cs/2011/06/six_common_misperceptions_abou.html
  68. 68. Henrik BerglundAgile Coach, Cedur ABhenrik@cedur.seTwitter: @henrikberSkype: henrik.berglundBlog: www.cedur.se/agile-blog+46 709 40 08 64I offer freelifetime supporton thispresentation!http://www.slideshare.net/henrik_berglund

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