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Real Teams Presentation Transcript

  • 1. Real TeamsHenrik BerglundCedur AB@henrikberhenrik@cedur.se…and how to build them
  • 2. All slides in this deckCopyright Cedur AB 2012Most pictures covered bylicenses also. Contact me if youwant to use it.
  • 3. Bio
  • 4. 1 minWhat is a successful team?
  • 5. Goal of teamworkServe customers wellIndividual learning and well beingGrow as teamSource: Hackman, ”Leading Teams”
  • 6. Currentsituation?
  • 7. Source: Bob Marshal - Alienation (ACE! Keynote), http://vimeo.com/44324272 34 min inHappiness at work survey at ACE! conf
  • 8. Happiness at work survey at ACE! confSource: Bob Marshal - Alienation (ACE! Keynote), http://vimeo.com/44324272 34 min in
  • 9. Our Self Managing Teams, ….Big Company Newsletter
  • 10. Conditions
  • 11. Unclear purpose/goal, but astrict process that you haveto followClear purpose/goal, but nopredefined process to follow toget thereChooseChooseChooseChoose teamteamteamteam totototo joinjoinjoinjoin::::B
  • 12. #1 Clear authority tomanage own work process
  • 13. #2 Compelling direction
  • 14. What type of directioninspire greatness?You will have to brief people you invite....
  • 15. Clear vsincomplete stories , analogies, …
  • 16. Consequential
  • 17. Challenging50%
  • 18. HaveHaveHaveHave youyouyouyou everevereverever…………been assigned to a project/task10%30%40%50%60%20%
  • 19. AProductProject a1Project a2B Project b1 Project b2Persons(previously known as”resources”)ProductProjectProjectProjectProject basedbasedbasedbasedorganizationorganizationorganizationorganization…………10%, 25%, 50%,….
  • 20. Problem 1:BlueberriesLingonberriesStrawberriesWho is on my team???
  • 21. Case study
  • 22. #3 Clear Boundaries
  • 23. Problem 2: Moving people aroundSource: Katzenbach and Smith
  • 24. #4 Stability over some time
  • 25. CaseCaseCaseCase studystudystudystudy: QA: QA: QA: QA depdepdepdepWe’re done!Cool devsNot really…Tester18 months…
  • 26. #5 Trustworthy feedbackon results
  • 27. I’m a proud expertI don’t want to be amediocre generalist
  • 28. #6 Interdependence
  • 29. #1 Clear authority to manage own workprocess#2 Compelling direction#3 Clear boundaries#4 Stability over some time#5 Trustworthy feedback on results#6 Interdependence#7 Effort is put into team building
  • 30. Two day teamstart example
  • 31. Week before
  • 32. Conversations for building ateam…goalsmotivationwhat do we each bringhow to work togetherAdapted from C. Avery’s 5 conversations
  • 33. WORK HISTORY +/-PreparationsTEAMS +YOU?
  • 34. Pomodoro’sMechanics25 min work5 min rest
  • 35. Ideas boardMechanics
  • 36. WarmWarmWarmWarm UpsUpsUpsUpsJourneylinesJourneylinesJourneylinesJourneylinesPropertiesPropertiesPropertiesPropertiesgoodgoodgoodgood teamsteamsteamsteamsGoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz....WhatWhatWhatWhat isisisissuccesssuccesssuccesssuccess????WhatWhatWhatWhatdeterminedeterminedeterminedeterminesssssuccesssuccesssuccesssuccess????IntroIntroIntroIntro MakeMakeMakeMakeposterposterposterposterShow +Show +Show +Show +feedbackfeedbackfeedbackfeedbackIndividualIndividualIndividualIndividualgoalsgoalsgoalsgoalsTeam +Team +Team +Team +interpersonalinterpersonalinterpersonalinterpersonalskillsskillsskillsskillsResponsiResponsiResponsiResponsibilitybilitybilitybilityProcessProcessProcessProcessRoleRoleRoleRole ofofofofconflictconflictconflictconflict,,,,Trust,Trust,Trust,Trust,TTTTuckmanuckmanuckmanuckmanThinkThinkThinkThinkaboutaboutaboutabout twotwotwotwosituationssituationssituationssituationsCall onCall onCall onCall onbehaviourbehaviourbehaviourbehaviourHowHowHowHow totototo workworkworkworktogethertogethertogethertogetherTimesTimesTimesTimes DoneDoneDoneDone arcitecturarcitecturarcitecturarcitectureeeeProcessProcessProcessProcessCheck inCheck inCheck inCheck inIdeas Doing Done
  • 37. Day 1: ”How was yourmorning?”Check inCheck inCheck inCheck in
  • 38. theendresult.tumblr.com/post/18392221931/so-true-no-matter-what-it-is-get-out-of-yourIn the morning, day 2…
  • 39. FEELINGS
  • 40. Day 2: ”Core-protocols”check inMAD, SAD, GLAD,AFRAIDCheck inCheck inCheck inCheck inOR PASS…
  • 41. 12 monthsrequirementsGreat job!managementfundingWhatWhatWhatWhat isisisissuccesssuccesssuccesssuccess????
  • 42. What is success?
  • 43. What is success?WhatWhatWhatWhat isisisissuccesssuccesssuccesssuccess????WhatWhatWhatWhatdeterminesdeterminesdeterminesdeterminessuccesssuccesssuccesssuccess????What determinessuccess?
  • 44. orientsenergizesGoalsGoalsGoalsGoals
  • 45. AmazingProductVisionProductProductProductProductgoalsgoalsgoalsgoals
  • 46. InspiringOrganizationalGoalsOrganizationOrganizationOrganizationOrganizationgoalsgoalsgoalsgoals
  • 47. Organizational GoalsTeam Goals
  • 48. Idea first found in “CoachingAgile teams”JourneylinesJourneylinesJourneylinesJourneylines
  • 49. ”Think about teams youhave been in, what did youappreciate about them?”Team values/normsPropertiesPropertiesPropertiesProperties ofofofofgoodgoodgoodgood teamsteamsteamsteams
  • 50. ”After this team effort,I have <done somethingfulfilling for me>”IndividualIndividualIndividualIndividualGoalsGoalsGoalsGoals
  • 51. Organizational GoalsTeam GoalsIndividual Goals
  • 52. Organizational GoalsTeam GoalsIndividual GoalsWhat is success?What determinessuccess?
  • 53. JourneylinesJourneylinesJourneylinesJourneylinesPropertiesPropertiesPropertiesPropertiesgoodgoodgoodgood teamsteamsteamsteamsGoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz....WhatWhatWhatWhat isisisissuccesssuccesssuccesssuccess????IntroIntroIntroIntroMakeMakeMakeMakeposterposterposterposterShow +Show +Show +Show +feedbackfeedbackfeedbackfeedbackIndividualIndividualIndividualIndividualgoalsgoalsgoalsgoalsTeam +Team +Team +Team +interpersonalinterpersonalinterpersonalinterpersonalskillsskillsskillsskillsResponsiResponsiResponsiResponsibilitybilitybilitybilityProcessProcessProcessProcessRoleRoleRoleRole ofofofofconflictconflictconflictconflict,,,,Trust,Trust,Trust,Trust,TTTTuckmanuckmanuckmanuckmanThinkThinkThinkThinkaboutaboutaboutabout twotwotwotwosituationssituationssituationssituationsCall onCall onCall onCall onbehaviourbehaviourbehaviourbehaviourHowHowHowHow totototo workworkworkworktogethertogethertogethertogetherTimesTimesTimesTimes DoneDoneDoneDone arcitecturarcitecturarcitecturarcitectureeeeProcessProcessProcessProcessCheck inCheck inCheck inCheck inIdeas Doing DoneWarmWarmWarmWarm UpsUpsUpsUpsWhatWhatWhatWhatdeterminedeterminedeterminedeterminesssssuccesssuccesssuccesssuccess????
  • 54. TrustOpen (positive)conflictInnovation,synergyRoleRoleRoleRole ofofofofconflictconflictconflictconflict ononononteamteamteamteam
  • 55. HandlingHandlingHandlingHandlingConflictConflictConflictConflictHave you seen this handled well?How?Not so well? How?
  • 56. Call onCall onCall onCall onbehaviourbehaviourbehaviourbehaviourWho does this? How?
  • 57. SolvingSolvingSolvingSolvingproblemsproblemsproblemsproblemsMakingMakingMakingMakingdecisionsdecisionsdecisionsdecisions
  • 58. JourneylinesJourneylinesJourneylinesJourneylinesPropertiesPropertiesPropertiesPropertiesgoodgoodgoodgood teamsteamsteamsteamsGoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz....WhatWhatWhatWhat isisisissuccesssuccesssuccesssuccess????IntroIntroIntroIntroMakeMakeMakeMakeposterposterposterposterShow +Show +Show +Show +feedbackfeedbackfeedbackfeedbackIndividualIndividualIndividualIndividualgoalsgoalsgoalsgoalsTeam +Team +Team +Team +interpersonalinterpersonalinterpersonalinterpersonalskillsskillsskillsskillsResponsiResponsiResponsiResponsibilitybilitybilitybilityProcessProcessProcessProcessRoleRoleRoleRole ofofofofconflictconflictconflictconflict,,,,Trust,Trust,Trust,Trust,TTTTuckmanuckmanuckmanuckmanThinkThinkThinkThinkaboutaboutaboutabout twotwotwotwosituationssituationssituationssituationsCall onCall onCall onCall onbehaviourbehaviourbehaviourbehaviourHowHowHowHow totototo workworkworkworktogethertogethertogethertogetherTimesTimesTimesTimes DoneDoneDoneDone arcitecturarcitecturarcitecturarcitectureeeeProcessProcessProcessProcessCheck inCheck inCheck inCheck inIdeas Doing DoneWarmWarmWarmWarm UpsUpsUpsUpsWhatWhatWhatWhatdeterminedeterminedeterminedeterminesssssuccesssuccesssuccesssuccess????
  • 59. HowHowHowHow totototo workworkworkworktogethertogethertogethertogetherProcessProcessProcessProcess
  • 60. HowHowHowHow totototo workworkworkworktogethertogethertogethertogetherTimesTimesTimesTimesMother of all agreements
  • 61. WorkWorkWorkWorkbreakdownbreakdownbreakdownbreakdownDoneDoneDoneDoneTrustworthy feedback on results
  • 62. Req 3Req 1Req 2LogicDBUITraditionalWork breakdown
  • 63. ”Sashimi”Req1Req2Req3Better
  • 64. JourneylinesJourneylinesJourneylinesJourneylinesPropertiesPropertiesPropertiesPropertiesgoodgoodgoodgood teamsteamsteamsteamsGoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz....WhatWhatWhatWhat isisisissuccesssuccesssuccesssuccess????IntroIntroIntroIntroMakeMakeMakeMakeposterposterposterposterShow +Show +Show +Show +feedbackfeedbackfeedbackfeedbackIndividualIndividualIndividualIndividualgoalsgoalsgoalsgoalsTeam +Team +Team +Team +interpersonalinterpersonalinterpersonalinterpersonalskillsskillsskillsskillsResponsiResponsiResponsiResponsibilitybilitybilitybilityProcessProcessProcessProcessRoleRoleRoleRole ofofofofconflictconflictconflictconflict,,,,Trust,Trust,Trust,Trust,TTTTuckmanuckmanuckmanuckmanThinkThinkThinkThinkaboutaboutaboutabout twotwotwotwosituationssituationssituationssituationsCall onCall onCall onCall onbehaviourbehaviourbehaviourbehaviourHowHowHowHow totototo workworkworkworktogethertogethertogethertogether TimesTimesTimesTimes DoneDoneDoneDonearcitecturarcitecturarcitecturarcitectureeeeProcessProcessProcessProcessCheck inCheck inCheck inCheck inIdeas Doing DoneWarmWarmWarmWarm UpsUpsUpsUpsWhatWhatWhatWhatdeterminedeterminedeterminedeterminesssssuccesssuccesssuccesssuccess????
  • 65. FinaleFinaleFinaleFinaleHighlightHighlightHighlightHighlightGoodGoodGoodGood workworkworkworkHaveHaveHaveHave themthemthemthemcongratulatecongratulatecongratulatecongratulateeachothereachothereachothereachother!!!!
  • 66. #1 Clear authority to manage own workprocess#2 Compelling direction#3 Clear boundaries#4 Stability over some time#5 Trustworthy feedback on results#6 Interdependence#7 Effort is put into team building
  • 67. “…accounts for about90% of the variation inhow well a teameventually performs”– R Hackmanhttp://blogs.hbr.org/cs/2011/06/six_common_misperceptions_abou.html
  • 68. Henrik BerglundAgile Coach, Cedur ABhenrik@cedur.seTwitter: @henrikberSkype: henrik.berglundBlog: www.cedur.se/agile-blog+46 709 40 08 64I offer freelifetime supporton thispresentation!http://www.slideshare.net/henrik_berglund