Real TeamsHenrik BerglundCedur AB@henrikberhenrik@cedur.se…and how to build them
All slides in this deckCopyright Cedur AB 2012Most pictures covered bylicenses also. Contact me if youwant to use it.
Bio
1 minWhat is a successful team?
Goal of teamworkServe customers wellIndividual learning and well beingGrow as teamSource: Hackman, ”Leading Teams”
Currentsituation?
Source: Bob Marshal - Alienation (ACE! Keynote), http://vimeo.com/44324272 34 min inHappiness at work survey at ACE! conf
Happiness at work survey at ACE! confSource: Bob Marshal - Alienation (ACE! Keynote), http://vimeo.com/44324272 34 min in
Our Self Managing Teams, ….Big Company Newsletter
Conditions
Unclear purpose/goal, but astrict process that you haveto followClear purpose/goal, but nopredefined process to follow tog...
#1 Clear authority tomanage own work process
#2 Compelling direction
What type of directioninspire greatness?You will have to brief people you invite....
Clear vsincomplete stories , analogies, …
Consequential
Challenging50%
HaveHaveHaveHave youyouyouyou everevereverever…………been assigned to a project/task10%30%40%50%60%20%
AProductProject a1Project a2B Project b1 Project b2Persons(previously known as”resources”)ProductProjectProjectProjectProj...
Problem 1:BlueberriesLingonberriesStrawberriesWho is on my team???
Case study
#3 Clear Boundaries
Problem 2: Moving people aroundSource: Katzenbach and Smith
#4 Stability over some time
CaseCaseCaseCase studystudystudystudy: QA: QA: QA: QA depdepdepdepWe’re done!Cool devsNot really…Tester18 months…
#5 Trustworthy feedbackon results
I’m a proud expertI don’t want to be amediocre generalist
#6 Interdependence
#1 Clear authority to manage own workprocess#2 Compelling direction#3 Clear boundaries#4 Stability over some time#5 Trustw...
Two day teamstart example
Week before
Conversations for building ateam…goalsmotivationwhat do we each bringhow to work togetherAdapted from C. Avery’s 5 convers...
WORK HISTORY +/-PreparationsTEAMS +YOU?
Pomodoro’sMechanics25 min work5 min rest
Ideas boardMechanics
WarmWarmWarmWarm UpsUpsUpsUpsJourneylinesJourneylinesJourneylinesJourneylinesPropertiesPropertiesPropertiesPropertiesgoodg...
Day 1: ”How was yourmorning?”Check inCheck inCheck inCheck in
theendresult.tumblr.com/post/18392221931/so-true-no-matter-what-it-is-get-out-of-yourIn the morning, day 2…
FEELINGS
Day 2: ”Core-protocols”check inMAD, SAD, GLAD,AFRAIDCheck inCheck inCheck inCheck inOR PASS…
12 monthsrequirementsGreat job!managementfundingWhatWhatWhatWhat isisisissuccesssuccesssuccesssuccess????
What is success?
What is success?WhatWhatWhatWhat isisisissuccesssuccesssuccesssuccess????WhatWhatWhatWhatdeterminesdeterminesdeterminesdet...
orientsenergizesGoalsGoalsGoalsGoals
AmazingProductVisionProductProductProductProductgoalsgoalsgoalsgoals
InspiringOrganizationalGoalsOrganizationOrganizationOrganizationOrganizationgoalsgoalsgoalsgoals
Organizational GoalsTeam Goals
Idea first found in “CoachingAgile teams”JourneylinesJourneylinesJourneylinesJourneylines
”Think about teams youhave been in, what did youappreciate about them?”Team values/normsPropertiesPropertiesPropertiesProp...
”After this team effort,I have <done somethingfulfilling for me>”IndividualIndividualIndividualIndividualGoalsGoalsGoalsGo...
Organizational GoalsTeam GoalsIndividual Goals
Organizational GoalsTeam GoalsIndividual GoalsWhat is success?What determinessuccess?
JourneylinesJourneylinesJourneylinesJourneylinesPropertiesPropertiesPropertiesPropertiesgoodgoodgoodgood teamsteamsteamste...
TrustOpen (positive)conflictInnovation,synergyRoleRoleRoleRole ofofofofconflictconflictconflictconflict ononononteamteamte...
HandlingHandlingHandlingHandlingConflictConflictConflictConflictHave you seen this handled well?How?Not so well? How?
Call onCall onCall onCall onbehaviourbehaviourbehaviourbehaviourWho does this? How?
SolvingSolvingSolvingSolvingproblemsproblemsproblemsproblemsMakingMakingMakingMakingdecisionsdecisionsdecisionsdecisions
JourneylinesJourneylinesJourneylinesJourneylinesPropertiesPropertiesPropertiesPropertiesgoodgoodgoodgood teamsteamsteamste...
HowHowHowHow totototo workworkworkworktogethertogethertogethertogetherProcessProcessProcessProcess
HowHowHowHow totototo workworkworkworktogethertogethertogethertogetherTimesTimesTimesTimesMother of all agreements
WorkWorkWorkWorkbreakdownbreakdownbreakdownbreakdownDoneDoneDoneDoneTrustworthy feedback on results
Req 3Req 1Req 2LogicDBUITraditionalWork breakdown
”Sashimi”Req1Req2Req3Better
JourneylinesJourneylinesJourneylinesJourneylinesPropertiesPropertiesPropertiesPropertiesgoodgoodgoodgood teamsteamsteamste...
FinaleFinaleFinaleFinaleHighlightHighlightHighlightHighlightGoodGoodGoodGood workworkworkworkHaveHaveHaveHave themthemthem...
#1 Clear authority to manage own workprocess#2 Compelling direction#3 Clear boundaries#4 Stability over some time#5 Trustw...
“…accounts for about90% of the variation inhow well a teameventually performs”– R Hackmanhttp://blogs.hbr.org/cs/2011/06/s...
Henrik BerglundAgile Coach, Cedur ABhenrik@cedur.seTwitter: @henrikberSkype: henrik.berglundBlog: www.cedur.se/agile-blog+...
Real Teams
Real Teams
Real Teams
Real Teams
Real Teams
Upcoming SlideShare
Loading in...5
×

Real Teams

1,761

Published on

Published in: Business, Technology
1 Comment
5 Likes
Statistics
Notes
No Downloads
Views
Total Views
1,761
On Slideshare
0
From Embeds
0
Number of Embeds
5
Actions
Shares
0
Downloads
46
Comments
1
Likes
5
Embeds 0
No embeds

No notes for slide

Real Teams

  1. 1. Real TeamsHenrik BerglundCedur AB@henrikberhenrik@cedur.se…and how to build them
  2. 2. All slides in this deckCopyright Cedur AB 2012Most pictures covered bylicenses also. Contact me if youwant to use it.
  3. 3. Bio
  4. 4. 1 minWhat is a successful team?
  5. 5. Goal of teamworkServe customers wellIndividual learning and well beingGrow as teamSource: Hackman, ”Leading Teams”
  6. 6. Currentsituation?
  7. 7. Source: Bob Marshal - Alienation (ACE! Keynote), http://vimeo.com/44324272 34 min inHappiness at work survey at ACE! conf
  8. 8. Happiness at work survey at ACE! confSource: Bob Marshal - Alienation (ACE! Keynote), http://vimeo.com/44324272 34 min in
  9. 9. Our Self Managing Teams, ….Big Company Newsletter
  10. 10. Conditions
  11. 11. Unclear purpose/goal, but astrict process that you haveto followClear purpose/goal, but nopredefined process to follow toget thereChooseChooseChooseChoose teamteamteamteam totototo joinjoinjoinjoin::::B
  12. 12. #1 Clear authority tomanage own work process
  13. 13. #2 Compelling direction
  14. 14. What type of directioninspire greatness?You will have to brief people you invite....
  15. 15. Clear vsincomplete stories , analogies, …
  16. 16. Consequential
  17. 17. Challenging50%
  18. 18. HaveHaveHaveHave youyouyouyou everevereverever…………been assigned to a project/task10%30%40%50%60%20%
  19. 19. AProductProject a1Project a2B Project b1 Project b2Persons(previously known as”resources”)ProductProjectProjectProjectProject basedbasedbasedbasedorganizationorganizationorganizationorganization…………10%, 25%, 50%,….
  20. 20. Problem 1:BlueberriesLingonberriesStrawberriesWho is on my team???
  21. 21. Case study
  22. 22. #3 Clear Boundaries
  23. 23. Problem 2: Moving people aroundSource: Katzenbach and Smith
  24. 24. #4 Stability over some time
  25. 25. CaseCaseCaseCase studystudystudystudy: QA: QA: QA: QA depdepdepdepWe’re done!Cool devsNot really…Tester18 months…
  26. 26. #5 Trustworthy feedbackon results
  27. 27. I’m a proud expertI don’t want to be amediocre generalist
  28. 28. #6 Interdependence
  29. 29. #1 Clear authority to manage own workprocess#2 Compelling direction#3 Clear boundaries#4 Stability over some time#5 Trustworthy feedback on results#6 Interdependence#7 Effort is put into team building
  30. 30. Two day teamstart example
  31. 31. Week before
  32. 32. Conversations for building ateam…goalsmotivationwhat do we each bringhow to work togetherAdapted from C. Avery’s 5 conversations
  33. 33. WORK HISTORY +/-PreparationsTEAMS +YOU?
  34. 34. Pomodoro’sMechanics25 min work5 min rest
  35. 35. Ideas boardMechanics
  36. 36. WarmWarmWarmWarm UpsUpsUpsUpsJourneylinesJourneylinesJourneylinesJourneylinesPropertiesPropertiesPropertiesPropertiesgoodgoodgoodgood teamsteamsteamsteamsGoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz....WhatWhatWhatWhat isisisissuccesssuccesssuccesssuccess????WhatWhatWhatWhatdeterminedeterminedeterminedeterminesssssuccesssuccesssuccesssuccess????IntroIntroIntroIntro MakeMakeMakeMakeposterposterposterposterShow +Show +Show +Show +feedbackfeedbackfeedbackfeedbackIndividualIndividualIndividualIndividualgoalsgoalsgoalsgoalsTeam +Team +Team +Team +interpersonalinterpersonalinterpersonalinterpersonalskillsskillsskillsskillsResponsiResponsiResponsiResponsibilitybilitybilitybilityProcessProcessProcessProcessRoleRoleRoleRole ofofofofconflictconflictconflictconflict,,,,Trust,Trust,Trust,Trust,TTTTuckmanuckmanuckmanuckmanThinkThinkThinkThinkaboutaboutaboutabout twotwotwotwosituationssituationssituationssituationsCall onCall onCall onCall onbehaviourbehaviourbehaviourbehaviourHowHowHowHow totototo workworkworkworktogethertogethertogethertogetherTimesTimesTimesTimes DoneDoneDoneDone arcitecturarcitecturarcitecturarcitectureeeeProcessProcessProcessProcessCheck inCheck inCheck inCheck inIdeas Doing Done
  37. 37. Day 1: ”How was yourmorning?”Check inCheck inCheck inCheck in
  38. 38. theendresult.tumblr.com/post/18392221931/so-true-no-matter-what-it-is-get-out-of-yourIn the morning, day 2…
  39. 39. FEELINGS
  40. 40. Day 2: ”Core-protocols”check inMAD, SAD, GLAD,AFRAIDCheck inCheck inCheck inCheck inOR PASS…
  41. 41. 12 monthsrequirementsGreat job!managementfundingWhatWhatWhatWhat isisisissuccesssuccesssuccesssuccess????
  42. 42. What is success?
  43. 43. What is success?WhatWhatWhatWhat isisisissuccesssuccesssuccesssuccess????WhatWhatWhatWhatdeterminesdeterminesdeterminesdeterminessuccesssuccesssuccesssuccess????What determinessuccess?
  44. 44. orientsenergizesGoalsGoalsGoalsGoals
  45. 45. AmazingProductVisionProductProductProductProductgoalsgoalsgoalsgoals
  46. 46. InspiringOrganizationalGoalsOrganizationOrganizationOrganizationOrganizationgoalsgoalsgoalsgoals
  47. 47. Organizational GoalsTeam Goals
  48. 48. Idea first found in “CoachingAgile teams”JourneylinesJourneylinesJourneylinesJourneylines
  49. 49. ”Think about teams youhave been in, what did youappreciate about them?”Team values/normsPropertiesPropertiesPropertiesProperties ofofofofgoodgoodgoodgood teamsteamsteamsteams
  50. 50. ”After this team effort,I have <done somethingfulfilling for me>”IndividualIndividualIndividualIndividualGoalsGoalsGoalsGoals
  51. 51. Organizational GoalsTeam GoalsIndividual Goals
  52. 52. Organizational GoalsTeam GoalsIndividual GoalsWhat is success?What determinessuccess?
  53. 53. JourneylinesJourneylinesJourneylinesJourneylinesPropertiesPropertiesPropertiesPropertiesgoodgoodgoodgood teamsteamsteamsteamsGoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz....WhatWhatWhatWhat isisisissuccesssuccesssuccesssuccess????IntroIntroIntroIntroMakeMakeMakeMakeposterposterposterposterShow +Show +Show +Show +feedbackfeedbackfeedbackfeedbackIndividualIndividualIndividualIndividualgoalsgoalsgoalsgoalsTeam +Team +Team +Team +interpersonalinterpersonalinterpersonalinterpersonalskillsskillsskillsskillsResponsiResponsiResponsiResponsibilitybilitybilitybilityProcessProcessProcessProcessRoleRoleRoleRole ofofofofconflictconflictconflictconflict,,,,Trust,Trust,Trust,Trust,TTTTuckmanuckmanuckmanuckmanThinkThinkThinkThinkaboutaboutaboutabout twotwotwotwosituationssituationssituationssituationsCall onCall onCall onCall onbehaviourbehaviourbehaviourbehaviourHowHowHowHow totototo workworkworkworktogethertogethertogethertogetherTimesTimesTimesTimes DoneDoneDoneDone arcitecturarcitecturarcitecturarcitectureeeeProcessProcessProcessProcessCheck inCheck inCheck inCheck inIdeas Doing DoneWarmWarmWarmWarm UpsUpsUpsUpsWhatWhatWhatWhatdeterminedeterminedeterminedeterminesssssuccesssuccesssuccesssuccess????
  54. 54. TrustOpen (positive)conflictInnovation,synergyRoleRoleRoleRole ofofofofconflictconflictconflictconflict ononononteamteamteamteam
  55. 55. HandlingHandlingHandlingHandlingConflictConflictConflictConflictHave you seen this handled well?How?Not so well? How?
  56. 56. Call onCall onCall onCall onbehaviourbehaviourbehaviourbehaviourWho does this? How?
  57. 57. SolvingSolvingSolvingSolvingproblemsproblemsproblemsproblemsMakingMakingMakingMakingdecisionsdecisionsdecisionsdecisions
  58. 58. JourneylinesJourneylinesJourneylinesJourneylinesPropertiesPropertiesPropertiesPropertiesgoodgoodgoodgood teamsteamsteamsteamsGoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz....WhatWhatWhatWhat isisisissuccesssuccesssuccesssuccess????IntroIntroIntroIntroMakeMakeMakeMakeposterposterposterposterShow +Show +Show +Show +feedbackfeedbackfeedbackfeedbackIndividualIndividualIndividualIndividualgoalsgoalsgoalsgoalsTeam +Team +Team +Team +interpersonalinterpersonalinterpersonalinterpersonalskillsskillsskillsskillsResponsiResponsiResponsiResponsibilitybilitybilitybilityProcessProcessProcessProcessRoleRoleRoleRole ofofofofconflictconflictconflictconflict,,,,Trust,Trust,Trust,Trust,TTTTuckmanuckmanuckmanuckmanThinkThinkThinkThinkaboutaboutaboutabout twotwotwotwosituationssituationssituationssituationsCall onCall onCall onCall onbehaviourbehaviourbehaviourbehaviourHowHowHowHow totototo workworkworkworktogethertogethertogethertogetherTimesTimesTimesTimes DoneDoneDoneDone arcitecturarcitecturarcitecturarcitectureeeeProcessProcessProcessProcessCheck inCheck inCheck inCheck inIdeas Doing DoneWarmWarmWarmWarm UpsUpsUpsUpsWhatWhatWhatWhatdeterminedeterminedeterminedeterminesssssuccesssuccesssuccesssuccess????
  59. 59. HowHowHowHow totototo workworkworkworktogethertogethertogethertogetherProcessProcessProcessProcess
  60. 60. HowHowHowHow totototo workworkworkworktogethertogethertogethertogetherTimesTimesTimesTimesMother of all agreements
  61. 61. WorkWorkWorkWorkbreakdownbreakdownbreakdownbreakdownDoneDoneDoneDoneTrustworthy feedback on results
  62. 62. Req 3Req 1Req 2LogicDBUITraditionalWork breakdown
  63. 63. ”Sashimi”Req1Req2Req3Better
  64. 64. JourneylinesJourneylinesJourneylinesJourneylinesPropertiesPropertiesPropertiesPropertiesgoodgoodgoodgood teamsteamsteamsteamsGoalsGoalsGoalsGoals ProductProductProductProduct OrganizOrganizOrganizOrganiz....WhatWhatWhatWhat isisisissuccesssuccesssuccesssuccess????IntroIntroIntroIntroMakeMakeMakeMakeposterposterposterposterShow +Show +Show +Show +feedbackfeedbackfeedbackfeedbackIndividualIndividualIndividualIndividualgoalsgoalsgoalsgoalsTeam +Team +Team +Team +interpersonalinterpersonalinterpersonalinterpersonalskillsskillsskillsskillsResponsiResponsiResponsiResponsibilitybilitybilitybilityProcessProcessProcessProcessRoleRoleRoleRole ofofofofconflictconflictconflictconflict,,,,Trust,Trust,Trust,Trust,TTTTuckmanuckmanuckmanuckmanThinkThinkThinkThinkaboutaboutaboutabout twotwotwotwosituationssituationssituationssituationsCall onCall onCall onCall onbehaviourbehaviourbehaviourbehaviourHowHowHowHow totototo workworkworkworktogethertogethertogethertogether TimesTimesTimesTimes DoneDoneDoneDonearcitecturarcitecturarcitecturarcitectureeeeProcessProcessProcessProcessCheck inCheck inCheck inCheck inIdeas Doing DoneWarmWarmWarmWarm UpsUpsUpsUpsWhatWhatWhatWhatdeterminedeterminedeterminedeterminesssssuccesssuccesssuccesssuccess????
  65. 65. FinaleFinaleFinaleFinaleHighlightHighlightHighlightHighlightGoodGoodGoodGood workworkworkworkHaveHaveHaveHave themthemthemthemcongratulatecongratulatecongratulatecongratulateeachothereachothereachothereachother!!!!
  66. 66. #1 Clear authority to manage own workprocess#2 Compelling direction#3 Clear boundaries#4 Stability over some time#5 Trustworthy feedback on results#6 Interdependence#7 Effort is put into team building
  67. 67. “…accounts for about90% of the variation inhow well a teameventually performs”– R Hackmanhttp://blogs.hbr.org/cs/2011/06/six_common_misperceptions_abou.html
  68. 68. Henrik BerglundAgile Coach, Cedur ABhenrik@cedur.seTwitter: @henrikberSkype: henrik.berglundBlog: www.cedur.se/agile-blog+46 709 40 08 64I offer freelifetime supporton thispresentation!http://www.slideshare.net/henrik_berglund
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×