Verinon Documentum Insurance Solutions

EMC Documentum Solutions for Insurance Solutions for life, Property & Casualty, Health & Reinsurance

Agent, Broker and Customer Portals: Streamline the development, Governance: Content repository for creation, distribution, records management, and compliance of your websites and portals – all via management of business controls, policies and procedures. one consolidated infrastructure. Collaborative environment for work with internal, external council and auditors. Case Management: Manage all related case information in virtual folders that can be automatically routed for review and Policy Submissions & Issuance: Automate and accelerate the approval in order to streamline processes, enable compliance and process of opening new policies from initial customer interaction, lower risk. to data verification, review/approval and fulfillment. Claims Processing & Adjudication: Scan and automatically route a virtual folder of related digitized claims information for rapid review and approval; create a permanent record to comply with regulations. Contracts Management: Control and accelerate the full contract process, from contract authoring and approvals to execution. Disclosure Automation: Ensure consistent use of up-to-date, properly approved disclosures for all types of customer documents. Multi-Channel Client Communications: Conduct consistent, seamless and high Web, print and e-mail channels. Operational Risk Management & Corporate

Key Benefits Security: Prevent unauthorized access to, EMC® Documentum® solutions are used by Life Product Fact Sheets: Quickly tampering with, or use of your institution’s Insurance, Property & Casualty, Health, and create, approve and manage information assets. Reinsurance organizations to: new product fact sheets. Operational efficiency: Increase asset  Streamline business processes Regulatory Compliance & utilization while reducing costs through  Reduce operating costs Submissions: consolidation and business process  Support regulatory compliance Create, approve, assemble, optimization.  Improve time to market deliver, and archive content for  Safeguard critical information. submissions to regulatory Process automation: Reduce the number of agencies – as well as disclosure exceptions while providing a more efficient With EMC Insurance solutions, you can digitize to clients. process to manage and resolve these claims processing, set up new accounts faster, conditions through automated business and gain a comprehensive view of your Web Presentment & Compliant rules, workflows, templates, and queuing. customer, while managing your records Statement Archiving: according to government compliance Electronically archive e- Compliance support: Reduce the requirements. statements and present via the Web, and apply retention operational risk involved in regulatory compliance through records management, For the insurance industry, the sheer volume of policies to comply with retention policies and external data information is staggering. At every point in the regulations. validation. value chain—from scanning claims to submitting rate changes to the department of insurance Faster time to market: Improve the ability (DOI)—information must be managed with to introduce new products and services in a maximum efficiency. Your company’s survival depends on it. faster, more cost-effective manner. Increase share of wallet: Improve customer To remain competitive, insurance providers need service by leveraging the information to to quickly develop and market new products and personalize the customer experience, services to customers, agents, companies, and providing opportunities to cross sell and up others—across various communication channels. sell.

EMC Documentum Verinon is an EMC Documentum Global Services Partner since 2004. EMC Documentum practice of Verinon consists of 150+ experienced Documentum Capabilities of consultants supporting our esteemed clients across world including Singapore, Verinon Malaysia, Philippines, India, Dubai, UK and USA. Business Process Management (Including Workflow): Leverage a E-mail Management: Archive and manage e-mail and instant unified, highly scalable platform to design, execute, monitor, and messages for all major messaging environments, improve optimize your business processes. operational efficiency, and comply with regulatory and governance requirements. Collaboration and Document Management: Manage documents in a single repository while using secure, web-based workspaces to Forms Management: User interfaces for workflow activities and execute dynamic projects and processes across the extended task processing, as well as for data capture, validation and reuse as enterprise. part of a business process through electronic forms. Content Security: Control, secure, and track sensitive information Records Management: Mitigate risk and manage compliance wherever it resides—inside or outside the firewall. requirements by establishing and enforcing a uniform set of policies for the creation, retention, and disposition of electronic, physical, Content Storage Services: Implement policies to allocate, move, and e-mail records. and archive content across tiered storage infrastructures. Report Management: Automate the capture, transformation, Customer Communication Management: Automate the creation indexing, storage, security, retention, and workflow initiation of all and delivery of well-designed, highly personalized communications, system-generated documents. from contracts, policies and high-volume relationship statements, to customized marketing collaterals and correspondence. Document Capture: Transform content from paper, fax, and electronic sources into business-ready content suitable for processing by business applications.

EMC Documentum Verinon is an EMC Documentum Global Services Partner since 2004. EMC Documentum practice of Verinon consists of 150+ experienced Documentum Capabilities of consultants supporting our esteemed clients across world including Singapore, Verinon Malaysia, Philippines, India, Dubai, UK and USA. Search and Classification: Search internal and external sources Professional Services from a single search interface. Automatically classify, index, extract, To accelerate solution implementation, Verinon provides extensive and route content to support reuse and policy-based management. consulting services, guidance on industry best practices, and industry-specific project templates. Verinon also provides Structured Data Management: Move data from overburdened leadership through its Insurance Global Industries Group, which production databases into tiered storage environments while consists of experts dedicated to the delivery of Insurance solutions. maintaining continuous, transparent access to the data to improve database performance, lower operational costs, and enhance Our solutions team consists of business analysts and solutions compliance capabilities. architects having considerable experience in mapping insurance business process and consultants having delivered successful Web Content Management: Gain a complete set of tools to solutions to our various insurance customers across the world. manage the content, underlying structure, and publishing process for websites and portals. XML Integrations: Improve performance and reduce costs by leveraging a core set of XML services for managing XML documents in their native format.

Verinon Verinon team has extensive experience in providing business solutions to Insurance customers, we have been helping with various insurance companies across world to Experience in automate their business processes to achieve operational efficiency, enhanced Insurance employee productivity and operational cost reduction. Below mentioned are the details of few Insurance processes we have automated at our customer place. Process for creation of New Member Process Flow For Retirement Claims Process for creation of Master Data for New Member Process Flow For Life Insurance benefits Process for creation of Master Data for Private Entities Process Flow For Pre need claims processing Process for creation of Master Data for Survivorship Process Flow For Replacement of cancelled checks Pensioner Process Flow For the payment of Pension accruals in Process for creation of Insurance object/Beneficiary case of Regular monthly Oldage record for Optional Policy Process Flow For the payment of Pension accruals in Process for creation of ONADB case of suspended pension records Process for creation of Conversion of LEP to ELP Process Flow For the payment of the Regular monthly Retirement Survivorship Pension Process for creation of MSP for previously paid retirement claim Process Flow For the payment of the Retirement Survivorship Pension accruals Process Flow For the payment of the Regular monthly EC Survivorship Pension Process Flow For the payment of the EC Survivorship Pension accruals Process Flow For Survivorship benefits Process Flow For Unemployment benefits Membership Claims

Verinon Verinon team has extensive experience in providing business solutions to Insurance customers, we have been helping with various insurance companies across world to Experience in automate their business processes to achieve operational efficiency, enhanced Insurance employee productivity and operational cost reduction. Below mentioned are the details of few Insurance processes we have automated at our customer place. MMD PR to PO Granting of Cash Advance MMD Assignment of Loads Liquidation of Cash Advance Implementation of Award from GBAC Delivery of Goods from Vendor Negotiated Procurement with other Govt. Agencies Receipt of Invoice from Vendor (“Cash on Delivery” & “OnAccount”) Preparation of Debit Memo Negotiated Procurement for Procurement Service Preparation of Disbursement Voucher Negotiated Procurement for Goods and Services. Payment to Vendor Shopping Open Canvass process Issuance of Goods from MMD per RIV Shopping Emergency Recording of Reimbursement Direct Contracting for Exclusive Distributorship Recording of Direct Payment Expense Requisition Issuance Voucher Disbursement Voucher

Membership Processing and Tracking Workflow Membership Designed by Verinon for an Insurance company Management InRu Workflow is a Membership Workflow for processing Membership Request Form (MRF) from the visitors individually. These forms are processed individually not in bulk.

Membership Processing and Tracking Workflow Membership Designed by Verinon for an Insurance company Management ExRu Workflow is a Membership Workflow for Creating and Updating membership records for the Agency Remittance Advice and Creation of Agency Records

A typical Claims Processing Workflow Insurance Claims Processing Designed by Verinon for an Insurance company

Requisition Requisition & Issue Voucher Processing and Issuance Voucher Monitoring Processing Designed by Verinon for an Insurance company

Disbursement Disbursement Voucher Processing Workflow Voucher Processing Designed by Verinon for an Insurance company

Verinon Documentum Insurance Solutions

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