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A project report on comparative analysis of demat account and online trading

A project report on comparative analysis of demat account and online trading

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A project report on comparative analysis of demat account and online trading A project report on comparative analysis of demat account and online trading Document Transcript

  • Projectsformba.blogspot.com A PROJECT REPORT ON COMPARATIVE ANALYSIS OF DEMAT ACCOUNT AND ONLINE TRADING SUBMITTED TO, Smarajit Sengupta -Finance Dept. (HOD) OF, KOLKATA ByProjectsformba.blogspot.com
  • Projectsformba.blogspot.com ACKNOWLEDGEMENTI would like to extend my gratitude to my teacher ………………….for giving us this valuable project to accomplish in tenure of this session.A successful project can never be prepared by the singular effort of theperson to whom project is assigned, but it also demands the help of someconversant persons who undersigned actively or passively in thecompletion of a successful project. I would like to extend my thankfulnessto him for providing me with excellent instructors of INDIABULLS whoseguidance and co-operation have been of immense help for the successfulcompletion of this project. I would also thanks to Indiabulls for guidanceand co-operation. Projectsformba.blogspot.com
  • Projectsformba.blogspot.com OBJECTIVE An objective is the brain child of any project report. Project reports will alwayscertain objectives which need to be accomplished. Following are the objectivesbehind the preparation of this project at IndiaBulls …… 1. To compare Indiabulls online share trading account with the big players in the market i.e., ICICI securities, Religare securities, Angel broking, India Infoline. 2. Identify the areas where India Bulls scores above its competitors and quarter its weak links. 3. Know the market potential of Indiabulls considering the facts that where many competitors in this fields with some more firms expected to join frey in the near future. This will be done with the help of a Questionier .Projectsformba.blogspot.com
  • Projectsformba.blogspot.com 4. To understand the company, its achievement and task, products and sevices and also to collect information about its competitors – its product and services and products. EXECUTIVE SUMMARYThe commencement of E-Trading and Demat has transformed the capitalmarket in India. With the help of Demat and Trading account, buying andselling of shares has become a much faster and even process than trading Projectsformba.blogspot.com
  • Projectsformba.blogspot.comwith the assistance of a physical broker. It provides for the assimilation ofbank, broker, stock exchange and depository participants. This helps to getrid of the painstaking procedure of investing in stock exchange. Today, ifone wants to invest in stock market, he has to contact a broker on phone ormeet him personally to place order. A broker generally gives suchimportance and additional service only to high net worth customers. Butthe introduction of Internet trading, even a common or a small investor getsan opportunity to avail the service at an affordable price which is muchlesser than what is charged by a physical broker over the phone. Onlinetrading has given customer a real time access to account information, stockquotes elaborated market research and interactive trading. The prerequisitesof Internet trading are a computer, a modem and a telephone connection,registration with broker, a bank a/c and depository account. Theintroduction of depository service is considered as the beginning of thetrading of Stocks @ click. This means that you can arrange delivery ofscrips sold anytime, anywhere to anyone by click of a mouse.Dematerialization facilitates to keep the securities in electronic forminstead of paper form. It offers more advantageous than the physicalcertificate form. Despite the advantages of Dematerialization, theawareness levels among the investors relating to Demat account is notadequate because of numerous reasons. The investors are not sufficientlyresponsive of the concept of Demat account and the various financialinstitutions providing such services. This study involves understanding thevarious concepts of Demat and analyzing the investment pattern ofindividuals in India and a study on Analysis of awareness among investorsregarding On Line Trading and Dematerialization Projectsformba.blogspot.com
  • Projectsformba.blogspot.com COMPANY PROFILEProjectsformba.blogspot.com
  • Projectsformba.blogspot.com Type Public (NSE: [1]) Founded 2000 As Indiabulls Financial Services Ltd Headquarters Mumbai, India Sameer Gehlaut, Chairman & CEO Key people Rajiv Rattan, President & CFO, Saurabh Mitten Director Industry Financial Services Products Securities, Consumer Finance, Mortgages, Real Estate, Power, Retail services Employees Around 4000 Website http://www.indiabulls.comProjectsformba.blogspot.com
  • Projectsformba.blogspot.com PROFILEIndiabulls is India’s leading Financial Services and Real Estate Company having over640 branches across India. Indiabulls serves the financial needs of more than 4,50,000customers with its wide range of financial services and products from securities,derivatives trading, depositary services, research and advisory services, consumer securedand unsecured credit, loan against shares and mortgage & housing finance. Havingaround 4000 Relationship Managers, Indiabulls helps its clients to satisfy theircustomized financial goals. An India bull through its group of companies has entered intothe Indian Real Estate business in 2005. It is currently evaluating several large-scaleprojects worth several hundred million dollars.Indiabulls Financial Services Ltd is a public company and listed on the National StockExchange, Bombay Stock Exchange, Luxembourg Stock Exchange and London StockExchange. The market capitalization of Indiabulls is approx US $ 800 million, and theconsolidated net worth of the company is approx US $ 400 million. Indiabulls and itsgroup companies have attracted US $ 300 million of equity capital in Foreign DirectInvestment (FDI) since March 2000.Indiabulls ranks at 82nd position in the list of most valuable companies in India.Indiabulls is promoted by three engineers from the Indian Institute of Technology (IIT)Delhi. Foreign Institutional Investors (FIIs) and foreign funds hold over 60 percentshareholding of Indiabulls. Some of the large shareholders of Indiabulls are the largestfinancial institutions of the world such as Fidelity Funds, Capital International, GoldmanSachs, Merrill Lynch, Lloyd George and Farallon Capital. There are approximately over40,000 shareholders of the company.Indiabulls Financial Services is a retail financial services company providing a diversearray of financial products and services, through its nationwide network of over 300Indiabulls offices, and services over 2,50,000 clients spread across 110 cities in India. Projectsformba.blogspot.com
  • Projectsformba.blogspot.comIndiabulls, along with its subsidiary companies, offer consumer loans, brokerage anddepository services, personal loans, home loans and other financial products and servicesto the retail markets.Indiabulls, which has a workforce of over 10,000 full time employees, reported US $ 60million in Profit before Tax and US $ 45 million in Net Profit for the first nine months ofthe current financial year.Business of the company has grown in leaps and bounds since its inception. Indiabullsbecame the first company to bring FDI in Indian Real Estate through a JV with FarallonCapital Management LLC, a respected US based investment firm, Indiabulls hasdemonstrated deep understanding and commitment to Indian Real Estate market bywinning competitive bids for landmark properties in Mumbai and DelhiIndiabulls Group is one of the top business houses in the country with business interestsin Real Estate, Infrastructure, Financial Services, Retail, Multiplex and Power sectors.India bulls Group companies are listed in Indian and overseas financial markets. The Networth of the Group exceeds USD 2 billion. India bulls has been conferred the status of a“Business Super brand” by The Brand Council, Super brands India. India bulls FinancialServices is an integrated financial services powerhouse providing Consumer Finance,Housing Finance, Commercial Loans, Life Insurance, Asset Management and Advisoryservices. India bulls Financial Services Ltd is amongst 68 companies constituting MSCI -Morgan Stanley India Index. India bulls Financial is also part of CLSA’s model portfolioof 30 Best Companies in Asia. India bulls Financial Services signed a joint ventureagreement with Sogecap, the insurance arm of Societé Generale (SocGen) for itsupcoming life insurance venture. India bulls Financial Services in partnership withMMTC Limited, the largest commodity trading company in India, is setting up India’s4th Multi- Commodities Exchange. Projectsformba.blogspot.com
  • Projectsformba.blogspot.comIndia bulls Real Estate Limited is India’s third largest property company withdevelopment projects spread across residential projects, commercial offices, hotels,malls, and Special Economic Zones (SEZs) infrastructure development. India bulls RealEstate partnered with Farallon Capital Management LLC of USA to bring the first FDIinto real estate. India bulls Real Estate is transforming 14 million sqft in 16 cities intopremium quality, high-end commercial, residential and retail spaces. India bulls RealEstate has diversified significantly in the following business verticals within the realestate space: Real Estate Development, Project Advisory & Facilities Management:Residential, Commercial (Office and Malls) and SEZ Development. Power: Thermal andHydro Power Generation. Board Of Directors NAME DESIGNATION Mr.Sameer Gehlaut Chairman & Whole time Director Mr.Shamsher Singh Director Mr.Aishwarya Katoch Director Mr.Kartar Singh Gulia Director Projectsformba.blogspot.com
  • Projectsformba.blogspot.com Mr.Gagan Banga Director Mr.Saurabh K Mittal Director Mr.Karan Singh Director Mr.Rajiv Rattan Whole Time Director INDIABULLS SECURTIES LTD.Indiabulls Securities Limited is India’s leading capital markets company with All-India Presence and an extensive client base. Indiabulls Securities is the first andonly brokerage house in India to be assigned the highest rating BQ – 1 by CRISIL.Indiabulls Securities Ltd is listed on NSE, BSE & Luxembourg stock exchange.The company through various types of brokerage accounts provides product andservices related to purchase and sale of securities listed in NSE and BSE. It alsoProjectsformba.blogspot.com
  • Projectsformba.blogspot.comprovides depository services, equity research services, mutual fund, IPOdistribution to its clients. The company provides these services through on-line andoff-line distribution channelPower Indiabulls Indiabulls Signature AccountDepository Services NRI TradingIPO Online Indiabulls Equity Analysis Growth structureProjectsformba.blogspot.com
  • Projectsformba.blogspot.com2000-01 India bulls Financial Services Ltd. established one of India’s first trading platforms with the development of an in house team.2001-03 Indiabulls expands its service offerings to include Equity, F&O, Wholesale Debt, Mutual fund, IPO distribution and Equity Research.2003-2004 India bulls ventured into Insurance distribution and commodities trading. Company focused on brand building and franchise model.2004-05 India bulls came out with its initial public offer (IPO) in September 2004. India bulls started its consumer finance business. India bulls entered the Indian Real Estate market and became the first company to bring FDI in Indian Real Estate. India bulls won bids for landmark properties in Mumbai.Projectsformba.blogspot.com
  • Projectsformba.blogspot.com2005- 06 India bulls have acquired over 115 acres (0.47 km2) of land in Sonepat for residential home site development. Merrill Lynch and Goldman sac, one of the renowned investment banks in the world have increased their shareholding in India bulls. India bulls is a market leader in securities brokerage industry, With around 31% share in online trading, Farallon Capital and its affiliates, the world’s largest hedge fund committed Rs. 2000 million for India bulls subsidiaries Viz. India bulls Credit Services Ltd. and India bulls Housing Finance Ltd. Steel Tycoon Mr. LN Mittal promoted LNM India Internet venture Ltd. acquired 8.2% stake in India bulls Credit Services Ltd.2000-07 India bulls entered in a 50/50 joint venture with DLF, Kenneth Builders & Developers (KBD). KBD has acquired 35.8 acres (145,000 m2) of land from Delhi Development Authority through a competitive bidding process for Rs 450 crore to develop residential apartments. India bulls Financial Services Ltd. is included in the prestigious Morgan Stanley Capital International Index (MSCI). Farallon Capital has agreed to invest Rs. 6,440 million in India bulls Financial Services Ltd. India bulls ventured into commodity brokerage business. India bulls has received an “in principle approval” from Government of India for development of multi product SEZ in the state of Maharashtra. Dev Property DevelopmentProjectsformba.blogspot.com
  • Projectsformba.blogspot.com plc. has subscribed to new shares and has also acquired a minority shareholding from the Company. India bulls Financial Services Ltd. Board resolves to Amalgamate India bulls Credit Services Limited and demerge India bulls Securities Limited.Sales turn over and profit earning per share of India Bulls March ‘05 March ‘06 March ‘07 March ‘08 March ,09 1240.9 1686.2 2003.0Sales turn over 167.04 610.33 5 5 9Other income 1.37 2.82 3.46 2.52 2.7 1244.4 1688.7 2005.7Total income 168.41 613.15 1 7 9Total expenses 62.85 201.04 495.69 458.31 798.38 1227.9 1204.7Operating profite 104.19 409.29 745.26 4 1Profit of sales onassets -- _ _ _ _Profit of sales onProjectsformba.blogspot.com
  • Projectsformba.blogspot.cominvestmentGain and loss of -- _ _ _ _FOREX -- _ _ _ _VRS adjustmentOtherextraordinary -- _ _ _ _Total -- _ _ _ _extraordinary -- _ _ _ _Tax onextraordinary -- _ _ _ _NET extraordinay -- _ _ 230.4 1207.4Gross profit 1028.6Interest 13.38 31.49 67.97 392.26 6PBDT 92.18 380.62 680.75 838.2 178.86Depreciation 2.17 7.25 17.69 7.16 7.81Depreciation on _ _ _ _revaluation of _assetPBT 90.01 373.37 663.06 831.04 170.95TAX 33.3 120.01 219.66 250.4 71.5N et profit 56.71 253.36 443.4 580.64 99.45Prior tax income/ _ _ _ _ _Projectsformba.blogspot.com
  • Projectsformba.blogspot.comexpensesDepreciation for _ _ _ _ _previous writtenback/providedDividend _ _ _ _ _Dividend tax _ _ _ _ _Dividend (%) _ _ _ _ _ Earning per 4.26 15.81 24.19 22.91 3.92share _ _ _ _ _Book value 26.65 32.05 36.66 50.69 50.73Equity 1654.6 1463.0 3198.2 3219.1Reserves 533 3 0 2 2Face value 2 2 2 2 2 Opening of a demat accountProjectsformba.blogspot.com
  • Projectsformba.blogspot.comDemat ref. to dematerialization account. Demat account allows you tobuy, sell and transact shares without the endless paper works anddelays. It is also safe, secure and convenient.Let’s say our portfolio has 100of Satyam, 50 of Castrol, 20 of ICICI bank,50 of Tech Mahindra, 100 of TCS shares. All these will show in ourdemat account. So we don’t have to possess in physical certificatesshowing that we own these shares. They are all held electronically inour account.Projectsformba.blogspot.com
  • Projectsformba.blogspot.com Process of purchasing DEMAT accountThe processes for purchasing Demat securities is also similar to the processes forbuying physical securities; - 1. Investor instructs DP to receive credits into his account in the prescribed form. They may be one at a time or many. 2. Investor purchases securities in any of the stock exchanges linked to depository through a broker. 3. Broker receive payment from investors and arranges payment clearing corporations. 4. Broker gives instruction of DP to debit clearing account and credit clients accounts. Investors receive shares into his account by way of book entry.Projectsformba.blogspot.com
  • Projectsformba.blogspot.com Process of selling DEMAT accountThe process for selling Dematerialized securities in stock exchanges is similar asselling physical securities. The only major difference is that instead of deliveringphysical securities to the broker, the investor instructs his DP to debit his DEMATaccount with the number of securities sold by him and credit the brokers clearingaccount. The process for selling Dematerialized account given below. 1. Investor sells securities in any of the stock exchanges links to depository through a broker. 2. Investor instructs his DP to debit his demat account with the number of securities sold and credit the brokers clearing account. 3. Before the pay-in-day, broker of the investor transfer the securities to clearing corporation. 4. Broker receives payment from the stock exchange. 5. The investors receive payment from the payment for sell of securities in the same manner as received in case of sell of physical securities.Projectsformba.blogspot.com
  • Projectsformba.blogspot.com Benefits of DEMAT accountsPRIMARY BENEFITS:- 1. SAFETY: - If we are holding are shares, bonds etc in physical form, there are changes of its theft, mutilation, loss, fake paper etc. However, in DEMAT account we can keep safe from all this threats. 2. CONVENIENCE: - when we want to sell our DEMAT share or redeem our debentures in DEMAT account, there are no has less of filling up transfer forms, time consuming paper works etc. OTHER BENEFITS: - • We can park most of our investment including bonds, debentures, gold units, NSC in our DEMAT account. • We do not have to remember the due dates of maturity of bonds, NSC and debentures as if they are being informed to us before the schedule dates. • We receive all the dividends and interests directly in our linked bank account. • In case of bonus, rights, split, merger or any other corporate actions, everything takes place automatically. We do not have to do anything except to file the physical intimation letters sent by the Registrar and Transfer Agents • Nowadays with the advent of online trading, we can perform online all the activities associated with buy, sell and transfer of sharesProjectsformba.blogspot.com
  • Projectsformba.blogspot.com • With a single nomination in your DEMAT account, we are nominating our legal heirs to all the investments held by us. • For many public issues of bonds and debentures of reputed and trustworthy companies, it is necessary to have a DEMAT Account, as the companies do not allot securities in paper form. • Since most of the process of buying and selling dematerialized securities is electronic, there are no chances of signature mismatch. • Elimination of problems related to selling securities on behalf of a minor. • Elimination of problems related to change of address of investor, transmission etc. • Reduction in handling of huge volumes of paper periodic status reports. So with Dematerialized Securities, the entire process of transferring shares, bonds and other financial assets has become smooth and swift. DEMAT Accounts offer numerous advantages and hence it makes sense for the retail investors to open DEMAT Accounts as early as possible ONLINE TRADINGChange is the law of nature”. There were times when man was aWanderer or a normal. He himself had to go place to place in search offood, water and now everything is available at your doorstep just at theclick of the mouse. The growth of information technology has affectedProjectsformba.blogspot.com
  • Projectsformba.blogspot.comalmost all sectors of life. Internet has enabled us to get every informationat our doorstep.When Internet has affected all sectors he could “stock markets” the most importantplayer of the economy, has remained far behind? Like all other sectors Internet hasset its feet in the stock markets also. The Stock Market system provides single,nation wide securities. It enables LAN investors in one part of the country to tradeat the best quotes with an investor located in any other part of the country throughthe members of the stock exchange and subsequently clears and settle thetrade in an efficient and cost effective manner. The primary objective of the StockMarket is to provide clear opportunity to the investors throughout the country totrade any security irrespective of the size of the order or the broker through whomthe order is routed. This provides the facility to execute the buy order at the lowestprice in the stock market located anywhere in the country without any extra cost tothe investors. There will be no trading floor in the exchange. Instead, each tradingmember will have a computer at his own office anywhere in India which will beconnected to the central computer system at the NSE through leased line or VSATs(very small aperture terminals), for an interim transition period of 6 months &subsequently by satellite link. VSATs are relatively smaller dishes similar to dishantenna for cable TV & have the benefit of not being very expensive. A satellitenetwork makes it possible to connect almost all the parts of the nation quickly as itis easy to install, as against the ground lines such as dial up modems leased lines,which are prone to disruptions, satellite links, on the other hands ensure highspeed, availability and quality of the connection. This mode of trading is known as"Online Trading"Projectsformba.blogspot.com
  • Projectsformba.blogspot.com Introduction of online trading in IndiaOnline trading introduced in India in February 2000 when a couple of brokerstarted offering an online trading platform for their customers. Objectives if present trading system------ 1. Reduces and eliminates operational inefficiencies inherent in manual systems. 2. Increased trading capacity in stock market, improves market transparency. 3. Eliminates unmatched trades and delayed reporting. 4. Set up various limits, rules and controls centrally. 5. Consolidate the data on electronic media. 6. Provide analytical data for use of stock market.Projectsformba.blogspot.com
  • Projectsformba.blogspot.com Mechanism of online trading Clients Broker Stock exchangePlace and order the Accept the order, Accept the order afternet of the brokers’ check the client’s checking the script limitwebsite through identity and place of the broker for the daythe distinctive Id the ordercodeSettlement of the deal Pays the exchange through Receives the money and(buy/sell order) get his own and receives the completes thereflected in his demat payment from the client settlement.account. account. Projectsformba.blogspot.com
  • Projectsformba.blogspot.comThe client is intimated about the execution of the deal bye-mail. Benefits of Online trading Benefits of online are much much better than that of physical trading. The points of which are online trading are beneficial are given below… 1. Less costly:- It reduces the brokage cost and added value to the profit. 2. Peace of mind :- One can never have complete peace of mind but online investing does away with the hustle of feeling up instruction slips visits to the broker for handing over this slips and consequent costing. 3. Keeping records :- Easy to keep records safely and there is no fear top loss of value documents. Projectsformba.blogspot.com
  • Projectsformba.blogspot.com 4. Ease of trade :- One click made trade easy and saves huge amount of time and mental pressure. Comparative analysis of various stock broking agencies in Kolkata of the basis of ACTIVATION CHARGES, BROKERAGE, SERVICES [Base Company] INDIABULLS SECURITIES 46/31/1, Leela Roy sarani Ballygunge (near Ballygunge AC Market) Kolkata- 700029Projectsformba.blogspot.com
  • Projectsformba.blogspot.com Criteria INDIABULLS SECURITIES Demat account opening charge 200 Brokage Intraday, delivery 5 paisa, 50 paisaAMC(Annual Maintenance Charge) 250Trading funding intraday, delivery 10 times,4 times Debit Period T+2 days Mode of trading Both online and offline Marginal money No limit Software installation No extra charge ANGEL BROKING 124 A, Acharya Prafulla Chandra Road. Sealdah, Kolkata-700014Projectsformba.blogspot.com
  • Projectsformba.blogspot.com Criteria Angel stock broking Demat account opening charge 750 Brokage Intraday, delivery 5 paisa, 50 paisaAMC(Annual Maintenance Charge) Rs. 300Trading funding intraday, delivery 6 times,4 times(min. stocks Rs. 50,000) Debit Period T+2 days Mode of trading Both online and offline Marginal money 5000 Software installation No extra chargeProjectsformba.blogspot.com
  • Projectsformba.blogspot.com India Infoline 234/3A, AJC Bose Road Minto Park Kolkata-700017 Criteria India Infoline Demat account opening charge 550 Brokage Intraday, delivery 5 paisa, 50 paisaAMC(Annual Maintenance Charge) NILTrading funding intraday, delivery 10 times,4 times Debit Period T+2 days Mode of trading Both online and offline Marginal money 2000 Software installation No extra chargeProjectsformba.blogspot.com
  • Projectsformba.blogspot.com Religare Securities 11/1, Lala Lagpat Rai Sarani, Sarat Bose Road Kolkata-700020 Criteria Religare securities Demat account opening charge 550 Brokage Intraday, delivery 4 paisa, 40 paisaAMC(Annual Maintenance Charge) 250Trading funding intraday, delivery 6 times,4 times(min. stock of Rs.50,000) Debit Period T+2 days Mode of trading Both online and offline Marginal money No limitProjectsformba.blogspot.com
  • Projectsformba.blogspot.com Software installation No extra charge ICICI DIRECT Champak Niketan Pvt. Ltd 29A, Western Street, 3rd Floor, Kolkata – 700012 Criteria ICICI Securities Demat account opening charge 975 Brokage Intraday, delivery 50 paisa, 5 paisaAMC(Annual Maintenance Charge) 500Trading funding intraday, delivery 6 times,4 times(min. stock ofProjectsformba.blogspot.com
  • Projectsformba.blogspot.com Rs.50,000) Debit Period T+2 days Mode of trading Both online and offline Marginal money No limit Software installation No extra charge RESEARCH METHODOLOGY • Sample size : 100 • Sources of data : Primary data & Secondary • Sampling used in data collection : Random samplingPrimary Data:Projectsformba.blogspot.com
  • Projectsformba.blogspot.comThe required data was collected by way of distribution of questionnaires toinvestors at random and by way of telephonic interviews and online distribution ofQuestionnaire.Tools/Technique of data collection  Personal Interview  Close observation  Survey conductionSecondary data:Already existing data is called secondary data. I collected them by following method –  Internet  BooksArea selected for data collection – Kolkata Data interpretation and analysisQ.1) Do you invest in share market?a) Yes b) NoProjectsformba.blogspot.com
  • Projectsformba.blogspot.com 52 51 50 49 no.of respondent % of respondent 48 47 46 yes noFrom the above given chart we analysis that there are still 52percent of people are still left in case of demat accounting.Projectsformba.blogspot.com
  • Projectsformba.blogspot.comQ.2) A) Type of trading you generally do--- Intraday/Delivery/Both 50 45 40 no. of 35 respo 30 ndant 25 20 15 10 % of respo 5 ndant 0 Intraday Delivery BothInterpretation: - 46% people prefer intraday trading, 25 % prefer delivery and29% do both type of trading.Projectsformba.blogspot.com
  • Projectsformba.blogspot.comQ.2)B) Time period of investment… 1 month/1-6 months/more than 6months 60 50 40 30 3-D Column 1 20 3-D Column 2 10 0 1 month 1-6 more months than 6 monthsInterpretation: - Maximum people prefer to invest for 1 to 6 months and amount ofinvestment for majority of people was found to be between Rs. 20,000 to Rs. 1 lac.Projectsformba.blogspot.com
  • Projectsformba.blogspot.comQ.2)C) In your opinion what is the biggest problem in Indiatrading firm…. • Lack of knowledge • Unsatisfactory service by broking firms • Market unsatisfactory • Charge by the broking firmsProjectsformba.blogspot.com
  • Projectsformba.blogspot.com 30 25 20 15 3-D C 3-D C 10 5 0 Lack of knoldg Unsatisfactory mkt uncertainty charge by the sercices broking firmsInterpretation: - Most of the people face big problems in trading, Lack ofknowledge and belief that unsatisfactory services by their broking firms createproblem in trading while 29 % people consider charges of broking firm as aproblem in trading.Q.3) what is your opinion about the problem of marketuncertainty in trading?a.) Its a big challengeProjectsformba.blogspot.com
  • Projectsformba.blogspot.comb.) Its manageablec.) Its an opportunity 40 35 30 25 20 3-D Column 1 15 3-D Column 2 10 3-D Column 3 5 0 its a big unmanageable its an challenge opportunityInterpretation: -35% of people consider market uncertainty as a big problem,around 40%people consider it as an opportunity and rest says it is unmanageable.Projectsformba.blogspot.com
  • Projectsformba.blogspot.comQ.4) Does unsatisfactory services provided by the broking firmcreate problem in trading?a.) Yesb.) A littlec.) No 70 60 50 40 3-D Column 1 30 3-D Column 2 3-D Column 3 20 10 0 Yes partial NoProjectsformba.blogspot.com
  • Projectsformba.blogspot.comInterpretation :- 63% consider the Unsatisfactory services provided by the brokingfirm create problem in trading, 17% people consider it a little and 20% were notagree to that.Q.5) Which charge do you consider charged by the brokingfirms is a problem in trading?a.) Broking chargeb.) Undisclosed hidden chargec.) Annual maintenance charge 50 40 30 3-D Column 1 20 3-D Column 2 10 0 Broking charge Undisclosed AMC hidden chargeProjectsformba.blogspot.com
  • Projectsformba.blogspot.comInterpretation: - Most people considered broking charges and Annual Maintenancecharge as their problem in trading.Q.6) Name of the broking firm with which you are making yourinvestment?a.) India bullsb) Angel Brokingc) India Infolined) Religare) ICICIe) OthersProjectsformba.blogspot.com
  • Projectsformba.blogspot.com 35 30 25 20 3-D Column 1 15 3-D Column 2 10 3-D Column 3 5 0 India Bulls Angel Religare India ICICI Others InfolineInterpretation: - Market share of INDIABULLS is around 31% in Kolkata .Q.7) Are you satisfied in trading with your broking firm?a.) Highly Satisfied b.) Satisfied c.) NeutralProjectsformba.blogspot.com
  • Projectsformba.blogspot.comd.) Dissatisfied e.) Highly Dissatisfied 35 30 25 20 3-D Column 1 15 3-D Column 2 10 3-D Column 3 5 0 Highly Satisfied Neutral Dissatisfied Highly Satiafied DissatifiedInterpretation: - Most of the people are satisfied with their broking firmProjectsformba.blogspot.com
  • Projectsformba.blogspot.comQ.8) Are you aware of products and services offered by Indiabulls?a.) Yesb.) No 80 70 60 50 3-D Column 1 40 3-D Column 2 30 3-D Column 3 20 10 0 Yes NoInterpretation: - 75% of people are aware of products and services offered byIndia bullsProjectsformba.blogspot.com
  • Projectsformba.blogspot.comQ.9) Are you satisfied with them?a.) highly satisfied b) Satisfied c) Neither satisfied nor dissatisfied d) Dissatisfied e) Highly dissatisfied 30 25 20 15 3-D Column 1 3-D Column 2 10 3-D Column 3 5 0 Highly Satisfied Neutral Dissatified Highly satisfied dissatisfied Projectsformba.blogspot.com
  • Projectsformba.blogspot.comInterpretation: - Majority of people are satisfied with them. Q.10) Are you satisfied with the charges charged by India bulls for opening D-Mat account? a.) Highly satiesfied b.) Satisfied c.) Neither satisfied nor dissatisfied d.) Dissatisfied e.) Highly Dissatisfied. Projectsformba.blogspot.com
  • Projectsformba.blogspot.com 40 35 30 25 20 3-D Column 1 15 3-D Column 2 10 3-D Column 3 5 0 Highly Satisfied Neutral Dissatisfied Highly satisfied dissatisfiedInterpretation: - Most of people are satisfied with the charges charged by Indiabulls for opening Demat accountQ.11) What is your perception regarding Indiabulls?a.) Besta.) Goodb.) averagec.) Bade.) WorstProjectsformba.blogspot.com
  • Projectsformba.blogspot.com35302520 3-D Column 115 3-D Column 2 3-D Column 31050 Best Good Average Bad Worst Interpretation: - Except few people maximum of the peoples perception about INDIABULLS is good. Q.12) Please specify reasons? Projectsformba.blogspot.com
  • Projectsformba.blogspot.com a.) Services good /average / bad b.) Brokerage good /average / bad c.) Relationship managers support good /average / bad d.) Transparency good /average / bad60504030 no. of respondant % of respondant2010 0 good average bad good average bed good average bad good average bad The above table shows every quarter of three column consist of one item i.e., first three consist of SERVICES, next three with BROKAGE, RELATIONSHIP MANAGER’S SUPPORT and TRANSPERANCY . Interpretation: - In case of transparency and services Indiabulls is considered good and average in case of brokerage and relationship managers support. Projectsformba.blogspot.com
  • Projectsformba.blogspot.comQ.13) At which office location you are more comfortable withIndiabulls:-a.) Ballygungb.) Sovabazar605040 3-D Column 130 3-D Column 220 3-D Column 310 0 Ballygunj SovabajarProjectsformba.blogspot.com
  • Projectsformba.blogspot.comInterpretation: - Clients of INDIABULLS are more comfortable at Sovabazar CONCLUSIONMost of the traders consider unsatisfactory services of broking firm asbiggest problem in trading. Most of traders perceive Indiabulls as a goodbroking firm. In case of transparency and services Indiabulls isconsidered good and average in case, of brokerage and relationshipmanagers support. People aware about Indiabulls are satisfied regardingproduct and services by Indiabulls.Projectsformba.blogspot.com
  • Projectsformba.blogspot.com BIBLIOGRAPHYCOMPANIES:-  Indiabulls  Angel securities.  India Infoline  Religare securities  ICICI directWEBSITES: -  www.Indiabulls.com  www.Investopedia.comProjectsformba.blogspot.com
  • Projectsformba.blogspot.com  www.powerindiabulls.com  www.bseindia.com  www.nseindia.com  www.moneycontrol.com  www.equitymarket.com  www.demat.com QuestionerQ.1) do you in share market? a) Yes b) NoQ.2) please tick the following: a) Type of trading you generally do--- Intraday/Delivery/Both b) Amount of investment you generally do-- less than 20 k/20k – 1 lacs/more than 1 lacs c) Time period of investment---- less than 1 mnths /1-6 mnths/more than 6 mnthsQ.3) In your option what is the biggest problem of trading? a) Lack of proper knowledge or experience. b) Unsatisfactory services of broking firms. c) Charges by broking firms.Q.4) What is your opinion about the problem of marketing uncertainty in trading?Projectsformba.blogspot.com
  • Projectsformba.blogspot.com a) It’s a big challenge b) Its manageable c) Its an opportunity.Q.5) Does unsatisfactory services provide by the breaking firms create problems in trading? a) Yes b) Partial c) NoQ.6) which charge do you consider charged by the companies is a problem in trading? a) Broking charge b) Undisclosed hidden charges c) Annual maintenance charges.Q.7) Name of the company with which you are making your investment? a)India bulls b)angel securities c)India infoline d)religare securities e)ICICI f) othersQ.8) Are you satisfied in trading with your broking firm? a.) Highly Satisfied b.) Satisfied c) Neutral d) Dissatisfied e) Highly DissatisfiedQ.9) Are you aware of products and services offered by Indiabulls? a.) Yes b.) NoQ.10) Are you satisfied with the charges charged by indiabulls for opening D-Mat account (with annualmaintenance charge)? a.) Highly Satisfied b.) Satisfied c.) Partial d) Dissatisfied e) Highly dissatisfiedQ.11) what is your perception regarding India Bulls? a.) Best b) Good c.) Average d) Bad e) WorstQ.12) Please specify reasons?a.) Services good/average / badb.) Brokerage good / average / badc.) Relationship managers support good / average / badd.) Transparency good / average / badQ.13) At which office location you are more comfortable with Indiabulls:a.) Ballygunge b.) SovabazarProjectsformba.blogspot.com