6 happiness quotient

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6 happiness quotient

  1. 1. IJRIM Volume 1, Issue 6 (October, 2011) (ISSN 2231-4334) JOB HAPPINESS QUOTIENT OF INDIAN MANAGERS (WITH SPECIAL REFERENCE TO GDX GROUP, RELIANCE MONEY, HCL BPO, AND STAR NET)Rajnish Ratna*Mahima Jain**Saniya Chawla*** ABSTRACTAn employee’s happiness is very important in present organizational scenario apart fromvarious motivational theories. The objective of the study is to find the level of Job HappinessQuotient (JHQ) of Indian Managers and to do comparative study with special reference toGDX Group, Reliance Money, HCL BPO, and Star Net. Exploratory Research is used duringthe study. A standardized questionnaire was taken from Test Business today, 1996. Thesample size taken into consideration is 100. Although all the 5 companies are different inbusiness background and many aspects but on comparison it is found that there somecommon factors that contribute to the happiness of the managers in all the companies. Theyare basically Sense of Accomplishment, Age, Compensation, Working hours, Stress andAmbition.Key words: Ambition, sense of accomplishment, stress, and work environment.*Assistant Professor (HR&OB), Amity Business School, Amity University, Sector 125,Noida. Uttar Pradesh** Faculty Associate (HR), Lal Bahadur Shastri Institute of Management, Sector-11,Dwarka-110075, New Delhi*** Faculty Associate (HR), Lal Bahadur Shastri Institute of Management, Sector-11,Dwarka-110075, New Delhi International Journal of Research in IT & Management http://www.mairec.org 90
  2. 2. IJRIM Volume 1, Issue 6 (October, 2011) (ISSN 2231-4334)INTRODUCTIONHappiness is an emotional or touching state that is categorized by feelings of satisfaction,pleasure and contentment. I believe that one of the most significant aspects of intentionallyusing the law of magnetism and knowingly creating the life that you desire is to be happy andjoyful, to really feel superior about yourself, one should be proud on his/her existence. Whenyou are full of happiness and joy and your heart is filled, you are open to the inspirations,learning’s and the mild nudging of the space.Happiness is an emotion in which one experiences various feelings ranging from gratificationand contentment to delight and intense joyfulness, one feels content and satisfied on beinghappy at work. This definition of happiness, on the other hand, is an identical one rather thanone based on methodical assessment, because of the diverse and indefinable nature ofhappiness. Behavior or environment that one may enjoy will generate happiness in oneself.But when you are tensed or argumentative and unhappy it’s almost like you have turned offyour cell phone in a jam-packed sports ground, either the call doesn’t ring or when the callcomes in, you can’t hear it instead you hear a clank of the sound in your own heart and mind.Many individuals have constantly said to just “Be Happy”. No matter what happens life oneshould just “Be Happy” and you should value happiness. They are easygoing andimperturbable and are happy and content individuals. They have a great and happy life andhence enjoy it to the fullest.There are individual who say that they are happy because of all kinds of reasons that they justdon’t actually have but the truth of the subject is that anyone can be happy if he/she wants tobe happy. Happy is an inside job of an individual; happiness lies within one, it’s just that youhave to search for it. Happiness can’t only be experienced from material things or short ofchallenges. An individual himself decides how happy he/she is going to be. Be thankful and be grateful. Love and be joyful. Find the Awe of Life.If an individual learns how to use the emotions and feelings of appreciation, feel affection forand admiration to help one he/she will surely find the happiness inside him/her.All the above three of the emotions can assist an individual in finding his/her own happiness.All three of these emotions can make you feel so magnificent and so fascinating and so International Journal of Research in IT & Management http://www.mairec.org 91
  3. 3. IJRIM Volume 1, Issue 6 (October, 2011) (ISSN 2231-4334)invigorating when one focuses on that breathtaking happy-happy feeling, happy is a sideeffect. But one really needs to feel it in real sense.Deep inside the heart and soul nothing feels as good as being completely gratifying, totallyadmiration, and totally in affectionate. Gratefulness, feel affection for and admiration are themost important and necessary gifts one can give to him/herself. In fact as a wise man onewould be well-known with said that very thing “Most folks are about as happy as they make their minds up to be.” -Abraham Lincoln.If an individual practice these things then he/she will not have to pursue happiness becauseyou will have found it within yourself, then happiness will follow you.SOURCE: http://positivesharing.comVarious researchers have given various reasons why happiness at work is the number oneproductivity boosters. As per these researchers happy people work better with others workingin their organization and are more creative and dedicated towards their work. They can easilyfix problems amongst themselves. They are better decision makers. They are more motivatedthen unhappy employees; their energy level is high and is very optimistic in nature. Theirabsenteeism decreases and grasping power is much faster as compared to unhappy employeesin the organization. They are better decision makers (Amibile, 2006). International Journal of Research in IT & Management http://www.mairec.org 92
  4. 4. IJRIM Volume 1, Issue 6 (October, 2011) (ISSN 2231-4334)Happiness training at work can be tremendously advantageous for the organization as wellfor the management and individual. A few short sessions can generate vast benefits in realsense. The cost is almost negligible, and the affirmative effects can be perpetual. Theremuneration of happiness training is abundant.Lionel Ketchian in his work highlights the various benefits of providing happiness toorganization, management and individuals. SOURCE: http://positivesharing.comThe link shows that there is a strong relationship between happiness and productivity - If youwant to be more productive, the very best thing you can do is focus on being happy with whatyou do?These days the organizations have to really struggle hard in order to make their employeeshappy and satisfied, which further help them to retain the employees in their organization.There are various practices that the organizations are following these days like providingfriendly work environment, which helps them to build healthy relationships with colleaguesand also enjoy the work given to them.LITERATURE REVIEWSodikoff, Charles L, discusses how an investment in physician practice can also be aninvestment in job happiness. It cites various examples by psychologist Charles L. Sodikoff,such as the hiring of a nurse that could add value to the practice by easing a physiciansworkload and the addition of an accountant or consultant that allows a physician to be freefrom administrative work. It also explains how teaming up with other medical expertise canincrease the happiness quotient in the workplace. Cynthia Fisher says, Happiness in theform of pleasant moods and emotions, well-being, and positive attitudes have been attractingincreasing attention throughout psychology. The interest in happiness has also extended toworkplace experiences. This manuscript reviews what is known about the definition, causes,and consequences of happiness at work, drawing also on insights from the expanding positive International Journal of Research in IT & Management http://www.mairec.org 93
  5. 5. IJRIM Volume 1, Issue 6 (October, 2011) (ISSN 2231-4334)psychology literature on happiness in general. Many discrete organizational behaviorconstructs arguably belong to a larger family of happiness- related constructs, and share somecommon causes and consequences. Happiness at work includes but is far more than jobsatisfaction. A comprehensive measure of individual level happiness might include workengagement, job satisfaction, and organizational commitment. Aspects of happiness havebeen (and should be) conceptualized and measured at multiple levels, including transientexperiences, stable person level attitudes, and collective attitudes, and with respect tomultiple foci, such as discrete events, the job, and the organization. At all levels, there isevidence that happiness has important consequences for both individuals and organizations.Past research has tended to underestimate the importance of happiness at work. According toJulia k. Boehm and Sonja Lyubomirsky, past research has demonstrated a relationshipbetween happiness and workplace success. For example, compared with their less happypeers, happy people earn more money, display superior performance, and perform morehelpful acts. Researchers have often assumed that an employee is happy and satisfied becausehe or she is successful. In this article, the authors review evidence in support of an alternativehypothesis—namely, that happiness is a source of why particular employees are moresuccessful than others. To this end, the authors consider evidence from three types ofstudies—cross-sectional, longitudinal, and experimental—that relates happiness to variouswork outcomes. Taken together, the evidence suggests that happiness is not only correlatedwith workplace success but that happiness often precedes measures of success and thatinduction of positive affect leads to improved workplace outcomes. According toLyubomirsky, Sonja; King, Laura; Diener, Ed, Numerous studies show that happyindividuals are successful across multiple life domains, including marriage, friendship,income, work performance, and health. The authors suggest a conceptual model to accountfor these findings, arguing that the happiness-success link exists not only because successmakes people happy, but also because positive affect engenders success. Three classes ofevidence--cross-sectional, longitudinal, and experimental--are documented to test theirmodel. Relevant studies are described and their effect sizes combined meta-analytically. Theresults reveal that happiness is associated with and precedes numerous successful outcomes,as well as behaviors paralleling success. Furthermore, the evidence suggests that positiveaffect--the hallmark of well-being--may be the cause of many of the desirable characteristics,resources, and successes correlated with happiness. Smith, Geoffrey, The United NationsEducational, Scientific, and Cultural Organization (UNESCO) and a Spanish researchcompany probed 15 European cities to identify the one most people are happy to live in. International Journal of Research in IT & Management http://www.mairec.org 94
  6. 6. IJRIM Volume 1, Issue 6 (October, 2011) (ISSN 2231-4334)Factors included environment, security, lifestyle, and cleanliness. Dublin, Ireland, came outon top. But London emerged from a British real estate organizations survey of whereEuropean executives would most prefer to set up a new business. Top finishers in both pollsare divided into two parts: Happy cities and Business cities.RESEARCH METHODOLOGY3.1 RESEARCH OBJECTIVESThe present study was conducted to achieve the following objectives: • To calculate the job happiness quotient for Indian managers. • To know the factors responsible for happiness of managers. • To suggest the company according to their employees happiness status.3.2 SAMPLE SIZE AND DESCRIPTIONData is collected from the Managers of 5 companies. The sample size taken intoconsideration is 100.3.3 DATA COLLECTIONIn this study Primary data is collected through questionnaires and interviews. Secondarydatabase is taken from various magazines.3.4 ACTION PLAN • First and foremost, accumulating information from Journals, Magazines, Intranet and Internet. • Secondly, taking a sample size (of about 100 people) and doing a industry survey by filling up questionnaires through managers to find out the reasons for their happiness and unhappiness from their respective work and to know satisfaction level from their job. • Thirdly, analyzing the data collected. • Critical analysis of manager’s perception; reasons responsible for their happiness and unhappiness. • Eventually, deciding on how to increase the happiness and satisfaction level of the employees with their company and work. International Journal of Research in IT & Management http://www.mairec.org 95
  7. 7. IJRIM Volume 1, Issue 6 (October, 2011) (ISSN 2231-4334) 3.5 STATISTICAL TOOLS • Sampling: Random and Convenience sampling technique has been used for the study. • Questionnaire: Keeping in view the objective of the study, the standardized questionnaire is taken from the Business Today, 1996. The questionnaire consists of seven different sections designed to probe the different aspects of happiness at work. The seven sections relating to employees are: sense of accomplishment at work, employee’s ambition, their working hours, and the stress they are subjected to, their work environment, age, and employee’s compensation. The questionnaire presents different scenarios and asks to grade employee’s responses using the scales indicated. After filling the questionnaire the scores in Job Happiness Quotient are calculated in order to find how happy an employee is and whether he should look for a change in job and whether the company and the employee are actually made for each other or not. ANALYSIS AND FINDINGS Under this part Comparative Analysis of all the 5 companies is done. The table is shown GDX GDX Beverages STAR RELIANCE HCL BPO GROUP Pvt. Ltd NET MONEY (30 (30 (5 surveys) (10 (25 surveys) surveys) surveys) surveys)SENSE OF 27 2 5 24 Not veryACCOMPLISHMENT highAMBITION High Low High High MediumWORKING HOURS 45hrs- 45hrs-54hrs/week 55hrs- 55hrs- 35hrs- 54hrs/week 64hrs/week 64hrs/week 45hrs/weekSTRESS Not very High Not very Very high High high highAGE 32-43 yrs 21-31 yrs 21-31 yrs 21-31 yrs 21-31 yrsCOMPENSATION Rs 7- Rs 3-3.99 lakh Rs 6-6.99 Rs 6-6.99 Rs 4-4.99 7.99lakh lakh lakh lakh International Journal of Research in IT & Management http://www.mairec.org 96
  8. 8. IJRIM Volume 1, Issue 6 (October, 2011) (ISSN 2231-4334)below:The comparison is done in these above 5 companies mainly on the basis of 6 factors 1. Sense of Accomplishment It is seen that the employees of GDX Group and Reliance money have very high sense of accomplishment whereas sense of accomplishment is not very high in the HCL BPO managers and Star Net managers and GDX Beverages Pvt Ltd. 2. Ambition It is seen that the employees of GDX Group, Star Net, and Reliance Money are very high whereas in HCL BPO manager’s ambition level is not very high but in GDX Beverages Pvt. Ltd ambition level is low. Many reasons are found for such behavior in these companies. GDX Group (Vodka) where main reason for low ambition is low progress and slow rate of penetration in market. 3. Working hours Working hours in Reliance Money are very high because competition in this market is excessively high and another reason found was that Reliance Money has expanding its branches in Delhi. Also in Star Net working hours are high. GDX Group working hours is also high but not very high whereas working hours in HCL BPO are almost fixed 8-9hours average per day. 4. Stress Stress level in Reliance Money is very-very high. Stress level in GDX Beverages Pvt. Ltd and HCL BPO is high whereas stress level in GDX Group and Star Net are not very high. Low stress level is the positive point for the both GDX Group and Star Net. This contributes to the happiness of managers and also the satisfaction level of managers in these 2 companies is more high then the rest of the companies. 5. Age Average age of managers in GDX Group is 32-43years whereas average age of a managerin rest of the companies is 21-31years. 5. CompensationSalary package of managers in GDX Group is highest among these 5 companies. Reasoncould be the experience of managers, work load, also the age factor. Salary package ofmanagers in Star Net and Reliance Money is Rs. 6-6.99 lakh. Salary package of managers in International Journal of Research in IT & Management http://www.mairec.org 97
  9. 9. IJRIM Volume 1, Issue 6 (October, 2011) (ISSN 2231-4334)HCL BPO is Rs. 4-4.99 lakh. Salary package of managers is lowest in GDX Beverages Pvt.Ltd.RECOMMENDATIONS 1. Although many employees are satisfied from the job but company have to maintain the same working conditions or better modification can be done in the same. 2. Company can introduce mentor-menthe system 3. Timely meeting to share problems shared by employees (Grievance Meetings) 4. There are small gaps in between the managers and their heads that should be looked upon otherwise that can create big problems for the company. 5. Company can open GYM within the company so that employees can go n relax to reduce the stress 6. Motivational seminars can be arranged time to time to motivate the employees 7. Time to time small trips can be arranged in order to bring employees close to each other 8. Awards system can be introduced like best performer of the month, most regular person, award based on the time duration of being associated with the company 9. Secondly, Company can introduce new appreciation system. 10. Clarity should be more in role, work needed to be done. 11. Company should arrange motivational seminars, trips, workshops from time to time to bring employees close to company and each other so that employees can become more happy and satisfied.LIMITATIONSThe study had undergone certain limitations. The major problem was the time issue andtherefore the number of persons contacted was small. Positive response ratio was very less;less number of people was ready to participate and reply truly because of the fear that thecompany will share their personal information. Biasness and non-cooperation of therespondents was the major problem faced. Many companies contacted haven’t permitted thissurvey to be conducted in their organization as they felt their employees are happy enough.Due to limited time period and constrained working hours for most of the respondents, theanswers at times were vague enough to be ignored. Lack of credibility as many employeesdon’t tell the actual feelings, they hide many aspects and feeling. Also, sample size was International Journal of Research in IT & Management http://www.mairec.org 98
  10. 10. IJRIM Volume 1, Issue 6 (October, 2011) (ISSN 2231-4334)another major issue due to which analysis part lacked statistical tools giving rise to reliabilityand validity issue.CONCLUSIONAlthough all the 5 companies are different in business background and many aspects but oncomparison it is found that there some common factors that contribute to the happiness of themanagers in all the companies. They are basically Sense of Accomplishment, Age,Compensation, Working hours, Stress and Ambition. Also, the analysis and judgment isbasically done on the basis of these factors. Apart from these Happiness and employeesatisfaction also depends on pay and promotion, coworkers, supervisor, job etc. JobSatisfaction is defined as a pleasurable emotional state resulting from the appraisal of one’sjob, an affective reaction to one’s job, and an attitude towards one’s job. Happiness is directlyrelated to satisfaction. Happy the person is more satisfied he/she is from the job. And highersatisfaction leads to higher performance. Job happiness also affects organizationalcitizenship, absenteeism and turnover and is predator of work behavior. Job happiness isrelated to life satisfaction also. If a person is happy from job then he/she is satisfied from lifeas a working person spend maximum of their time of day at working place. So it’s verynecessary to be happy from job to be satisfied with life. Job happiness is also related toproductivity at the job. More satisfied the person is from job; he/she will perform betterwhich actually lead to higher productivity. It is found that Managers of GDX Group are mosthappy ones among these 5 companies.END NOTES 1. Sodikoff, Charles L.(2010),” How to bring up the Hapiness Qotient by investing in your practice.” Medical Economics Vol. 87 Issue 13, p23-23, 1p. 2. Cynthia, Fisher. (2009) "Happiness at work”, International journal of management reviews, Volume: 12, Issue: 4, pp. 384-412. 3. Boehm, K. Julia; Lyubomirsky, Sonja. (2008)“Does Happiness Promote Career Success?”, Journal of Career Assessment ,vol. 16,pp. 1 101-116. 4. Lyubomirsky, Sonja; King, Laura; Diener, Ed. (2005)” The Benefits of Frequent Positive Affect: Does Happiness Lead to Success?” Psychological Bulletin, Vol 131(6), pp.803-855. International Journal of Research in IT & Management http://www.mairec.org 99
  11. 11. IJRIM Volume 1, Issue 6 (October, 2011) (ISSN 2231-4334) 5. Smith, Geoffrey.(1995),” The happiness quotient.” Successful Meetings, Vol. 44 Issue 3, p24, 1/7p.REFERENCESJournal and other articles 1. Sodikoff, Charles L.(2010),” How to bring up the Happiness Quotient by investing in your practice.” Medical Economics Vol. 87 Issue 13, p23-23, 1p. 2. Cynthia, Fisher. (2009) "Happiness at work”, International journal of management reviews, Volume: 12, Issue: 4, pp. 384-412. 3. Boehm, K. Julia; Lyubomirsky, Sonja. (2008)“Does Happiness Promote Career Success?”, Journal of Career Assessment ,vol. 16,pp. 1 101-116. 4. Lyubomirsky, Sonja; King, Laura; Diener, Ed. (2005)” The Benefits of Frequent Positive Affect: Does Happiness Lead to Success?” Psychological Bulletin, Vol 131(6), pp.803-855. 5. Smith, Geoffrey.(1995),” The happiness quotient.” Successful Meetings, Vol. 44 Issue 3, p24, 1/7p Books: 6. Boucher Jane, 2004, “ How to love the job you Hate: Job satisfaction For the 21ST century.” 7. Helge Doris , 2007, “ JOY on the Job”. 8. Boorstein, Sylvia ,2008, “ Happiness is an Inside Job: Practicing for a Joyful life”. 9. Rao S. Srikumar,2010, “ Happiness at work”. 10. Powell Jon,1999, “ Happiness Is an Inside Job”. WEBSITES: 11. “Happiness & Satisfaction Highest in Jobs helping others”, http://www.dreammanifesto.com/happiness-satisfaction-highest-in-jobs-helping- others.html, accessed on 1st May 2007. 12. “A secret to job happiness has revealed” http://www.msnbc.msn.com/id/36149893/ns/health-behavior/t/secret-job-happiness- revealed/, accessed on 2nd February 2010. International Journal of Research in IT & Management http://www.mairec.org 100
  12. 12. IJRIM Volume 1, Issue 6 (October, 2011) (ISSN 2231-4334) 13. “Find Happiness on the Job” By Dulce Zamora, http://www.medicinenet.com/script/main/art.asp?articlekey=52159,accessed on 21st July 2003. 14. “Job Satisfaction: Do you need a more than a good salary?” Christiane, http://www.coach4u.net/coach_4_u_blog/job-satisfaction-only-a-question-of- money.html, accessed on 23rd February 2008. 15. “The connection between a good Job and happiness is overrated, http://blog.penelopetrunk.com/2007/01/16/the-connection-between-a-good-job-and- happiness-is-overrated/,accessed on 16th January 2007.ANNEXUREHow Happy Are You In Your Job?Euphoria, elation, and the sense of a good day’s work done at 7p.m. every day? Or ennui,angst and fear of tomorrow as you crawl home at midnight? Business today presents the JobHappiness Quotient Test Business Today 1996.The InteractiveThis interactive consists of seven different sections, designed to probe the different aspects ofhappiness at work. Relating to your sense of accomplishment at work; your ambition; yourworking hours; the stress you are subjected to; your work environment; your age; and yourcompensation, this self-assessment presents different scenario and asks you to grade yourresponses using the scales indicated. After completing the test, add up your scores in each ofthe seven sections, and apply them to the formula presented. The answer is your JobHappiness Quotient (JHQ). Check the ratings for your JHQ to find out how happy you reallyare and whether you should look for a change of job. Whether you and your company weresimply made for each other. A. SENSE OF ACCOMPLISHMENTTick the appropriate box: That’s not me. That’s me.1. Most days, I look forward to going to work. _1_ _2_2. I feel that I use my best talents in my job. _1_ _2_3. My job gives me the freedom to pursue a good idea. _1_ _2_4. My job gives me the mental challenge I need. _1_ _2_ International Journal of Research in IT & Management http://www.mairec.org 101
  13. 13. IJRIM Volume 1, Issue 6 (October, 2011) (ISSN 2231-4334)5. Little of the work that I do in office is tedious. _1_ _2_6. My job gives me the opportunity to grow professionally. _1_ _2_7. My job gives the opportunity to teach others. _1_ _2_8. My job provides the excitement and adventure I require. _1_ _2_9. I am genuinely proud of the work that I do. _1_ _2_10. My job gives me the opportunity to make decisions. _1_ _2_11. I have received a promotion or a raise in the last 2 years _1_ _2_12. If I were to leave, the company would definitely suffer. _1_ _2_13. I would enjoy my work even with a lower post and pay. _1_ _2_14. I feel that the work I do contributes to the good of society_1_ _2_15. If my company moved, I would want to move with it. _1_ _2_ A. AMBITIONTick the number reflecting the extent to which each statement applies to you: That’s not me That’s me1. Someday soon, I’d like to have my boss’ job. _1_ _2_ _3_ _4_ _5_2. I tend to be jealous and angry at my peers success. _1_ _2_ _3_ _4_ _5_3. I want to make a lasting mark in my field. _1_ _2_ _3_ _4_ _5_4. I want to be famous. _1_ _2_ _3_ _4_ _5_5. I want to be rich. _1_ _2_ _3_ _4_ _5_6. I don’t like taking vacations. _1_ _2_ _3_ _4_ _5_7. I believe hard work gets you further than luck. _1_ _2_ _3_ _4_ _5_8. I could do my boss job better than he/she can. _1_ _2_ _3_ _4_ _5_9. I want to be considered one of the best in my field. _1_ _2_ _3_ _4_ _5_10. I am workaholic. _1_ _2_ _3_ _4_ _5_11. I often worry that I am under-achiever. _1_ _2_ _3_ _4_ _5_12. Career success means more to me than enjoying life. _1_ _2_ _3_ _4_ _5_13. I can’t enjoy my personal life if work is not going well_1_ _2_ _3_ _4_ _5_14. I want to be powerful. _1_ _2_ _3_ _4_ _5_15. My job is greatest source of pleasure. _1_ _2_ _3_ _4_ _5_16. If things aren’t right at home, I find solace at work. _1_ _2_ _3_ _4_ _5_17. If work goes badly, my home life is affected. _1_ _2_ _3_ _4_ _5_18. I’m in this company for the long haul. _1_ _2_ _3_ _4_ _5_19. Sacrifices I make now will be rewarded later. _1_ _2_ _3_ _4_ _5_20. I have no trouble playing hardball when I have to. _1_ _2_ _3_ _4_ _5_ International Journal of Research in IT & Management http://www.mairec.org 102
  14. 14. IJRIM Volume 1, Issue 6 (October, 2011) (ISSN 2231-4334)21. I am achieving what I want to achieve. _1_ _2_ _3_ _4_ _5_ C. WORKING HOURSC1: Tick the number corresponding to your weekly average working hours:_Fewer than 35 _35-44 _45-54 _55-64 _65 or moreC2 Tick the number reflecting the extent to which each statement applies to you: That’s not me That’s me1. I work too many hours _1_ _2_ _3_ _4_ _5_2. I work into the night. _1_ _2_ _3_ _4_ _5_3. I work on weekend’s _1_ _2_ _3_ _4_ _5_4. I work on vacations _1_ _2_ _3_ _4_ _5_ D. STRESSTick the number reflecting the frequency of each experience: Never Once Rarely Sometimes Often Usually Always1. Being Tired _1_ _2_ _3_ _4_ _5_ _6_ _7_2. Feeling angry _1_ _2_ _3_ _4_ _5_ _6_ _7_3. Feeling Depressed _1_ _2_ _3_ _4_ _5_ _6_ _7_4. Feeling Rejected _1_ _2_ _3_ _4_ _5_ _6_ _7_5. Having a bad day _1_ _2_ _3_ _4_ _5_ _6_ _7_6. Feeling Lethargic _1_ _2_ _3_ _4_ _5_ _6_ _7_7. Being totally bored _1_ _2_ _3_ _4_ _5_ _6_ _7_8. Feeling anxious _1_ _2_ _3_ _4_ _5_ _6_ _7_9. Having no time for fun _1_ _2_ _3_ _4_ _5_ _6_ _7_10. Feeling time pressure _1_ _2_ _3_ _4_ _5_ _6_ _7_11. Being short tempered _1_ _2_ _3_ _4_ _5_ _6_ _7_12. Feeling over-qualified_1_ _2_ _3_ _4_ _5_ _6_ _7_13. Feeling Trapped _1_ _2_ _3_ _4_ _5_ _6_ _7_14. Feeling adequate _1_ _2_ _3_ _4_ _5_ _6_ _7_ E. WORK ENVIRNMENTChoose the section that applies to you and tick the number reflecting your response:For Manager False True1. I face no problems because of race, religion or sex. _1_ _2_ _3_ _4_ _5_2. I like my colleagues. _1_ _2_ _3_ _4_ _5_3. I respect my boss _1_ _2_ _3_ _4_ _5_ International Journal of Research in IT & Management http://www.mairec.org 103
  15. 15. IJRIM Volume 1, Issue 6 (October, 2011) (ISSN 2231-4334)4. My boss looks into my eye when talking to me. _1_ _2_ _3_ _4_ _5_5. My company always rewards my good work. _1_ _2_ _3_ _4_ _5_6. I see a strong opportunity for promotion soon. _1_ _2_ _3_ _4_ _5_7. My company is successful. _1_ _2_ _3_ _4_ _5_8. My company’s health insurance plan is satisfactory. _1_ _2_ _3_ _4_ _5_9. My company offers a pleasant working environment. _1_ _2_ _3_ _4_ _5_10. My company puts out an excellent product. _1_ _2_ _3_ _4_ _5_ F. AGETick the number corresponding to your age-bracket: 21-31 33-43 44-54 55+ __ __ __ __ G. COMPENSATIONTick the number corresponding to your annual compensation bracket:Below Rs 1 lakh __ Rs 1 lakh-1.99 lakh __ Rs 2 lakh-2.99 lakh __Rs 3 lakh-3.99 lakh __ Rs 4lakh-4.99 lakh __ Rs 5 lakh-5.99 lakh __Rs 6 lakh-6.99 lakh __ Rs 7 lakh-7.99 lakh __ Rs 8 lakh-8.99 lakh __ Above Rs 10 lakh __THE SCORESFirst, fill in your scores under each session:A: Add up the number of ‘That’s Me’ answersB: Add up the scoreC: Add up the score under C1 and C2D: Add up the scoreE: Add up the scoreF: Note the scoreG: Note the scoreNext, enter these scores in the following equation:3.6+A+G+ B-D + (E/5)-5 – C = JHQ International Journal of Research in IT & Management http://www.mairec.org 104
  16. 16. IJRIM Volume 1, Issue 6 (October, 2011) (ISSN 2231-4334) F*6 70 3 30THE RATINGS10__ you are in heaven. Stay here.9__ you are in heaven with the rare glitch.8__ you are knocking at heavens gate.7__ despite minor grips, you are happier then most.6__ Sure, you have got some problems, but don’t complain.5__ May be you need to change your assignments, not your job.4__ you are teetering on the cusp of misery. Explore your options.3__ hit the phones. Start networking. Call your local headhunter.2__ Do the words “working stiff” mean anything to you?1__ what are you waiting for? It’s the time to move on.Questions asked in the personal interviewingThere is someone at work who encourages my development.1. At work, my opinions seem to count.2. I have a best friend at work.3. The mission/purpose of my company makes me feel my job is important.4. I know what is expected of me at work.5. I have the materials and equipment I need to do my job right.6. At work, I have the opportunity to do what I do best every day.7. In the last seven days, I have received recognition or praise for doing good work.8. There is someone at work who encourages my development.9. My associates (fellow employees) are committed to doing quality work.10. In the last six months, someone at work has talked to me about my progress.11. This last year, I have had opportunities at work to learn and grow. International Journal of Research in IT & Management http://www.mairec.org 105

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