SlideShare is now on Android. 15 million presentations at your fingertips.  Get the app

×
  • Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
 

Customer relationship management

by on Jun 16, 2010

  • 8,442 views

CRM or Customer Relationship Management refers to the methodologies and tools that help businesses manage customer relationships in an organized way. The main objective is to learn more about the ...

CRM or Customer Relationship Management refers to the methodologies and tools that help businesses manage customer relationships in an organized way. The main objective is to learn more about the needs and behavior of customers. It helps to build stronger relationships with them.

Statistics

Views

Total Views
8,442
Views on SlideShare
8,438
Embed Views
4

Actions

Likes
3
Downloads
470
Comments
0

3 Embeds 4

http://www.bisnisindonesia.biz 2
http://www.slideshare.net 1
http://www.infomanagementlearning.com 1

Accessibility

Categories

Upload Details

Uploaded via SlideShare as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
Post Comment
Edit your comment

Customer relationship management Customer relationship management Presentation Transcript