Provide Top-Notch Customer
Care for Your Buyers
Jen Jones, Hello Literacy
Las Vegas, NV
TpT Conference
July 11, 2014
#tptv...
#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones
JenSarah Sally
Joe
Mia
#tptvegas14 @hellojenjones
Image Source: http://goo.gl/zlRH9m
#tptvegas14 @hellojenjones
“Someone,
tweet this!”
Session Presenter:
@hellojenjones
Conference
Hashtag:
#tptvegas14
#tptvegas14 @hellojenjones
the
experience
Image Source: http://www.colourbox.com
the
experience
the
experience
#tptvegas14 @hellojenjones
Image Source: http://www.colourbox.com
#tptvegas14 @hellojenjones
Image Source: http://goo.gl/xJJ0LS
Teacher of the Year!!!
#tptvegas14 @hellojenjones
“Blog it!
Preach it!”
#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones
Image Source: goo.gl/hr1U4J
#tptvegas14 @hellojenjones
ImageSource:http://goo.gl/aWOY4y
#tptvegas14 @hellojenjones
Image Source: http://www.colourbox.com
#tptvegas14 @hellojenjones
Image Source: http://www.colourbox.com
#tptvegas14 @hellojenjones
Image Source: http://goo.gl/Q8d2IP
#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones
Image Source: goo.gl/VVnJDt
#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones
Image Source: goo.gl/wRiHbG
#tptvegas14 @hellojenjones
Image Source: http://www.colourbox.com
#tptvegas14 @hellojenjones
Image Source: http://www.colourbox.com
1
2
3 4
4
Image Source: goo.gl/x1htWv
Image Source: goo.gl/EoVMKa
Image Source: goo...
Consumer
Econ 101:
Image Source: http://www.colourbox.com
The best things in life are free!
#tptvegas14 @hellojenjones
Consumer
Econ 101:
Image Source: http://www.colourbox.com
#tptvegas14 @hellojenjones
60% of people want to
read a review online
before they make a
purchase.
Quote Source: www.jobbrander.com
#tptvegas14 @hell...
“Who’s
Mark?
He’s
everywhere!”
MARK
#tptvegas14 @hellojenjones
Mark as helpful
#tptvegas14 @hellojenjones
13 Marked as helpful
#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones
On average, it takes
consumers about 90
seconds to make a
purchasing decision.
Quote Source: www.conversionxl.com
#tptvega...
#tptvegas14 @hellojenjones
Image Source: http://www.colourbox.com
#tptvegas14 @hellojenjones
“Who doesn’t
love a warm
fuzzy?”
#tptvegas14 @hellojenjones
“What’s
your love
language?”
#tptvegas14 @hellojenjones
Subject: Diamond Ring Giveaway
Note to Followers,
#tptvegas14 @hellojenjones
Image Source: goo.gl/F5dj5a
#tptvegas14 @hellojenjones
Image Source: goo.gl/C0rrpR
#tptvegas14 @hellojenjones
Demands in the Green Room
#tptvegas14 @hellojenjones
“Rock star.
Not diva.”
Image Source: goo.gl/7rPtCU
#tptvegas14 @hellojenjones
“Teacher
Celebrity
Status...
Teacher
Paparazzi”
Image Source: vehha.com
#tptvegas14 @hellojenjones
Thank You!
www.helloliteracy.blogspot.com
www.facebook.com/helloliteracy
www.pinterest.com/hellojenjones
www.slideshare.ne...
#tptvegas14 @hellojenjones
#tptvegas14 @hellojenjones
Hello Buyers! Providing Top Notch Customer Care in Your TpT Store
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Hello Buyers! Providing Top Notch Customer Care in Your TpT Store

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This is my presentation for the 1st Annual Teachers Pay Teachers Conference in Las Vegas, NV on Friday, July 11, 2014. My session includes tips and strategies to provide before, during and after a buyer's TpT shopping experience in a TpT store. My store is www.hellojenjones.com (My presentation utilizes some PollEverwhere slides that may not show up in Slideshare, must be present during my session to enter the poll.)

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Hello Buyers! Providing Top Notch Customer Care in Your TpT Store

  1. 1. Provide Top-Notch Customer Care for Your Buyers Jen Jones, Hello Literacy Las Vegas, NV TpT Conference July 11, 2014 #tptvegas14 @hellojenjones
  2. 2. #tptvegas14 @hellojenjones
  3. 3. #tptvegas14 @hellojenjones JenSarah Sally Joe Mia
  4. 4. #tptvegas14 @hellojenjones
  5. 5. Image Source: http://goo.gl/zlRH9m #tptvegas14 @hellojenjones
  6. 6. “Someone, tweet this!” Session Presenter: @hellojenjones Conference Hashtag: #tptvegas14 #tptvegas14 @hellojenjones
  7. 7. the experience Image Source: http://www.colourbox.com the experience the experience #tptvegas14 @hellojenjones
  8. 8. Image Source: http://www.colourbox.com #tptvegas14 @hellojenjones
  9. 9. Image Source: http://goo.gl/xJJ0LS Teacher of the Year!!! #tptvegas14 @hellojenjones
  10. 10. “Blog it! Preach it!” #tptvegas14 @hellojenjones
  11. 11. #tptvegas14 @hellojenjones
  12. 12. #tptvegas14 @hellojenjones
  13. 13. #tptvegas14 @hellojenjones
  14. 14. Image Source: goo.gl/hr1U4J #tptvegas14 @hellojenjones
  15. 15. ImageSource:http://goo.gl/aWOY4y #tptvegas14 @hellojenjones
  16. 16. Image Source: http://www.colourbox.com #tptvegas14 @hellojenjones
  17. 17. Image Source: http://www.colourbox.com #tptvegas14 @hellojenjones
  18. 18. Image Source: http://goo.gl/Q8d2IP #tptvegas14 @hellojenjones
  19. 19. #tptvegas14 @hellojenjones
  20. 20. Image Source: goo.gl/VVnJDt #tptvegas14 @hellojenjones
  21. 21. #tptvegas14 @hellojenjones
  22. 22. #tptvegas14 @hellojenjones
  23. 23. Image Source: goo.gl/wRiHbG #tptvegas14 @hellojenjones
  24. 24. Image Source: http://www.colourbox.com #tptvegas14 @hellojenjones
  25. 25. Image Source: http://www.colourbox.com 1 2 3 4 4 Image Source: goo.gl/x1htWv Image Source: goo.gl/EoVMKa Image Source: goo.gl/nMLB9f #tptvegas14 @hellojenjones
  26. 26. Consumer Econ 101: Image Source: http://www.colourbox.com The best things in life are free! #tptvegas14 @hellojenjones
  27. 27. Consumer Econ 101: Image Source: http://www.colourbox.com #tptvegas14 @hellojenjones
  28. 28. 60% of people want to read a review online before they make a purchase. Quote Source: www.jobbrander.com #tptvegas14 @hellojenjones
  29. 29. “Who’s Mark? He’s everywhere!” MARK #tptvegas14 @hellojenjones
  30. 30. Mark as helpful #tptvegas14 @hellojenjones
  31. 31. 13 Marked as helpful #tptvegas14 @hellojenjones
  32. 32. #tptvegas14 @hellojenjones
  33. 33. On average, it takes consumers about 90 seconds to make a purchasing decision. Quote Source: www.conversionxl.com #tptvegas14 @hellojenjones
  34. 34. #tptvegas14 @hellojenjones
  35. 35. Image Source: http://www.colourbox.com #tptvegas14 @hellojenjones
  36. 36. “Who doesn’t love a warm fuzzy?” #tptvegas14 @hellojenjones
  37. 37. “What’s your love language?” #tptvegas14 @hellojenjones
  38. 38. Subject: Diamond Ring Giveaway Note to Followers, #tptvegas14 @hellojenjones
  39. 39. Image Source: goo.gl/F5dj5a #tptvegas14 @hellojenjones
  40. 40. Image Source: goo.gl/C0rrpR #tptvegas14 @hellojenjones
  41. 41. Demands in the Green Room #tptvegas14 @hellojenjones
  42. 42. “Rock star. Not diva.” Image Source: goo.gl/7rPtCU #tptvegas14 @hellojenjones
  43. 43. “Teacher Celebrity Status... Teacher Paparazzi” Image Source: vehha.com #tptvegas14 @hellojenjones
  44. 44. Thank You! www.helloliteracy.blogspot.com www.facebook.com/helloliteracy www.pinterest.com/hellojenjones www.slideshare.net/hellojenjones www.twitter.com/hellojenjones www.hellojenjones.com
  45. 45. #tptvegas14 @hellojenjones
  46. 46. #tptvegas14 @hellojenjones
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