The document discusses how adopting an Enterprise 2.0 approach using social software can improve business processes and employee productivity. It describes how adding social and collaborative features to existing enterprise applications and rebuilding processes as social applications allows for more flexible and real-time work. This enables faster and more informed decision making, continuous process improvement through participation, and a more engaged workforce.
11. Process Improvement is #1 Priority Source: “ State of the CIO Survey 2007,” CIO Magazine Source: “The 30 Most Important IT Trends for 2007,” November 2006, CIO Insight
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15. Oracle WebCenter Suite A Platform for Unified Social Experiences Notifications Email Documents Discussions Contextual Wiring Communities Presence Preferences Search Recent Favorites
16. <Insert Picture Here> “ The vision is compelling, combining transactional, collaborative, and analytical modes of working into a single interface ; rather than requiring users to jump back and forth between un-integrated enterprise, desktop, and web applications, each with its own look and behavior” AMR Research Jim Murphy, Ian Finley The Face of Oracle Apps: WebCenter Takes Center Stage October 26, 2006
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23. Map Out A “Real” Enterprise Process Governance, Audit Layer Risk Managerial Layer Exceptions Support Layer Policies Collaborative Layer Interactions Strategic Layer Metrics Core Transactional Layer Steps, Time