Mastering Information Architecture, Oracle Enterprise Architects

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Information Architecture is perhaps your most comprehensive and challenging IT initiative due to the patchwork of systems and processes that have evolved over decades.

Oracle Enterprise Architects have helped organizations rebuild their information foundations and modernize business practices by using a disciplined architecture methodology and relying on Oracle's IA products. This pitch is part of an enterprise architecture webcast series designed to explain how Oracle approaches large scale, complex IT initiatives. In this case, a complete redesign of core financial industry business process and supporting analytics—by designing-in data quality, lineage, security, and transparency.

This pitch was part of a webcast. Listen to it here:
http://www.oracle.com/go/?&Src=7011660&Act=45&pcode=WWMK10035349MPP006

Published in: Technology, Business

Mastering Information Architecture, Oracle Enterprise Architects

  1. 1. Oracle EnterpriseOracle Enterprise Architecture Architecture <Insert Picture Here> Mastering Information Architecture Helen Sun Director and Oracle Enterprise Architect Oracle Corporation
  2. 2. Your Oracle Host Helen Sun, Ph.D. Director Oracle Enterprise Architect © 2011 Oracle Corporation – Proprietary and Confidential 2
  3. 3. The following is intended to outline our general productdirection. It is intended for information purposes only, and maynot be incorporated into any contract. It is not a commitment todeliver any material, code, or functionality, and should not berelied upon in making purchasing decisions.The development, release, and timing of any features orfunctionality described for Oracle’s products remain at the solediscretion of Oracle. © 2011 Oracle Corporation – Proprietary and Confidential 3
  4. 4. Agenda • Information Architecture Challenges Mastering • Applying an EA ApproachInformation • Customer Case StudyArchitecture • Best Practices – Managing EIM Project / Program Risks – Iterative Data Governance © 2011 Oracle Corporation – Proprietary and Confidential 4
  5. 5. Volatility Demands Quality Data © 2011 Oracle Corporation – Proprietary and Confidential 5
  6. 6. Value of Corporate Data Still Not Fully Realized 80% 50% 63% 15% 22% Significantly Help their Biggest Have applied Frontlineimprove their company grow challenge is best practices managers haveability to react revenues sharing data using data access to data quickly to across the strategically market enterprise changes and improve customer service © 2011 Oracle Corporation – Proprietary and Confidential 6
  7. 7. Difficulty in Predicting Future Outcomes How Far Out Can You Forecast?Less than 2 Weeks 31% 1 Quarter 39% 2 Quarters 19%3 Quarters or More 11% © 2011 Oracle Corporation – Proprietary and Confidential 7
  8. 8. Data Silos Inhibit Effective Collaboration Analyses, Reports Executives Sales Marketing Operations Finance Sales Marketing Operations Operations Finance Finance Data Data Data 1 Data N Data 1 Data N IT Data Warehouse• Delayed, inaccurate reporting • Lack of business performance insight• Conflicting, department-biased results • Sub-optimal enterprise performance © 2011 Oracle Corporation – Proprietary and Confidential 8
  9. 9. Many Opposing Forces in EIM Process Evolution Performance Accuracy Unstructured Quality Structured Lineage Storage Unified Integrity Theory BI ToolsConsistency of Manageability Governance MetadataReference Data Everything Politics Master Data Warehouses Security Data Marts Privacy Excel Real-Time © 2011 Oracle Corporation – Proprietary and Confidential 9
  10. 10. Many Opposing Forces in EIMBusiness View More Better Unified Theory Faster of Everything NOW! © 2011 Oracle Corporation – Proprietary and Confidential 10
  11. 11. What Can We Do?Challenges of Information Architecture • Users • Tools • Integration • Quality • Consolidation • Governance © 2011 Oracle Corporation – Proprietary and Confidential 11
  12. 12. Agenda • Information Architecture Challenges Mastering • Applying an EA ApproachInformation • Customer Case StudyArchitecture • Best Practices – Managing EIM Project / Program Risks – Iterative Data Governance © 2011 Oracle Corporation – Proprietary and Confidential 12
  13. 13. Oracle’s Practical ApproachReduces Risk, Accelerates Results • Driven by business strategy • Iterative, agile EA approach • Aligns with customer and Oracle EnterpriseArchitecture Framework industry frameworks – Leverage best practice business models and reference architectures – Achieve sustainable results with pragmatic governance Oracle Architecture Development Process © 2011 Oracle Corporation – Proprietary and Confidential 13
  14. 14. Oracle’s Practical ApproachReduces Risk, Accelerates Results Oracle EnterpriseArchitecture Framework Oracle Architecture Information Architecture Components Development Process © 2011 Oracle Corporation – Proprietary and Confidential 14
  15. 15. Oracle’s IA Product Strategy Comprehensive Best-of-breed, Integrated Approach for Managing & Unifying InformationIndustry Process Models Metadata Management, Business Rules, Policies, Transaction Business ContentApplication and Data Services Collaboration Processing Intelligence Management Services Services Services ServicesIdentity Management Governance and ILM Access Management Entitlements Directory Services ProvisioningEIM Infrastructure Customer Hub Product Hub Supplier Hub Financial Hub Custom Hub Oracle DRM Predictive Analytics EPM applications BI applications Oracle MDM Product Data Quality Customer Data Quality Oracle Data Integration Suite Oracle EPM/BI ETL/ELT CDC Data Federation Data Replication BI Server FoundationInfrastructure Services Backup, Recovery, Archiving Data Encryption, Access HA, Disaster Recovery Storage Data Warehouse/ OLTP OLAP Cube Files and Web 2.0 Web and Event Data Mart System Content Management Services, SOA © 2011 Oracle Corporation – Proprietary and Confidential 15
  16. 16. Agenda • Information Architecture Challenges Mastering • Applying an EA ApproachInformation • Customer Case StudyArchitecture • Best Practices – Managing EIM Project / Program Risks – Iterative Data Governance © 2011 Oracle Corporation – Proprietary and Confidential 16
  17. 17. Case Study: Financial ServicesPortfolio RationalizationScope: Re-engineering the Core Information Architecture Business Goals • Reduce closing cycle from 35-50 days • Complete re-engineering of processes • Ensure data reliability & governance • Provide basis for agility and innovation Challenges • Hardcoded accounting rules • Complex, heterogeneous portfolio • No centralized data quality strategy • Never rationalized portfolio © 2011 Oracle Corporation – Proprietary and Confidential 17
  18. 18. Architecture Vision Business Strategy Map Architecture Vision Oracle ArchitectureDevelopment Process EA Best Practice Clarity of Scope and Constraints © 2011 Oracle Corporation – Proprietary and Confidential 18
  19. 19. Architecture Vision Information Architecture Principles Principle Description Information Information needs to be managed and as an Asset treated the same way as physical asset. Value and Risk A classification of an information asset’s Classification value and risk should be the foundation on which its management and governance is based. Architecture Single Version Data should only be collected once Vision of Truth electronically within a single interface, and shared across systems. Minimum Quality Quality requirement needs to be set for information assets. Information has All business data needs to have an Authoritative authoritative source. Sources Information Information needs to be secure Security throughout its lifecycle. Oracle Architecture Information Information is accessible for users toDevelopment Process Accessibility perform their functions. Data Every data item has one person or role Stewardship as ultimate custodian. EA Best Practice Metadata Driven Information architecture needs to be Principles enable creativity & buy-in metadata driven. without onerous mandates Measurement for Quality Quality of data will be measured. © 2011 Oracle Corporation – Proprietary and Confidential 19
  20. 20. Current State Business / Technical Data Context Diagram Current State Oracle ArchitectureDevelopment ProcessEA Best PracticeMaintain business context © 2011 Oracle Corporation – Proprietary and Confidential 20
  21. 21. Current State Business Process – Information Map Current State Oracle ArchitectureDevelopment ProcessEA Best PracticeMaintain business context © 2011 Oracle Corporation – Proprietary and Confidential 21
  22. 22. Current State Composite View Current State Oracle ArchitectureDevelopment Process EA Best Practice Think holistically about the cost and complexity of change © 2011 Oracle Corporation – Proprietary and Confidential 22
  23. 23. Future State Business / Technical Data Context Diagram Future State Oracle ArchitectureDevelopment ProcessEA Best PracticeDo not be 100% aspirational © 2011 Oracle Corporation – Proprietary and Confidential 23
  24. 24. Future State Business Process – Information Map Future State Oracle ArchitectureDevelopment ProcessEA Best PracticeBusiness impact of new architecture © 2011 Oracle Corporation – Proprietary and Confidential 24
  25. 25. Future State Composite View Future State Oracle ArchitectureDevelopment ProcessEA Best PracticeIt’s never about the picture! © 2011 Oracle Corporation – Proprietary and Confidential 25
  26. 26. Strategic Roadmap Capability Implementation Timelines Strategic Roadmap Oracle ArchitectureDevelopment ProcessEA Best PracticeFocus on the Value: Capability Realized © 2011 Oracle Corporation – Proprietary and Confidential 26
  27. 27. Strategic Roadmap Implementation Options Strategic Roadmap Oracle ArchitectureDevelopment ProcessEA Best PracticeBalance Business Value & Feasibility © 2011 Oracle Corporation – Proprietary and Confidential 27
  28. 28. Governance EAGovernance Oracle Architecture Development Process EA Best Practice Institutionalize Accountability and Transparency © 2011 Oracle Corporation – Proprietary and Confidential 28
  29. 29. Business CaseBusiness Case Oracle Architecture Development Process EA Best Practice Revisit often to stay on track © 2011 Oracle Corporation – Proprietary and Confidential 29
  30. 30. Agenda • Information Architecture Challenges Mastering • Applying an EA ApproachInformation • Customer Case StudyArchitecture • Best Practices – Managing EIM Project / Program Risks – Iterative Data Governance © 2011 Oracle Corporation – Proprietary and Confidential 30
  31. 31. List of Potential Risks Risk of Lack of Business Alignment Organizational Risk Risk of Improper Resource and Staffing Risk of Unintended Use of Tools Risk of Underestimating Volume and Growth © 2011 Oracle Corporation – Proprietary and Confidential 31
  32. 32. Data Governance Maturity ModelMaturity and Adoption Optimized Maturity Level Transform AdvancedStandardized Expand Managed Initial Explore Governance Adoption Level None None Project Program Division Cross Enterprise Level Level Level Divisional Wide © 2011 Oracle Corporation – Proprietary and Confidential 32
  33. 33. Governance Activity Three phases in governance activity as Maturity Increases Explore Expand Transform Maturity Governance Model Organization Business Benefit Business Engagement Scope Reuse Data Solution &Service Portfolio Data Mgmt Infrastructure Getting started, laying foundations Increasing scale, repeatability; Ensuring sustainability develop center of excellence implementing data services federated solutions show early business benefit. dealing with change & sophistication optimized and maintained © 2011 Oracle Corporation – Proprietary and Confidential 33
  34. 34. Data Governance Best Practices• Take a holistic approach but start small• Obtain executive sponsorship• Define data stewardship early on• Establish quantifiable benefits by building business case• Establish, collect, and report on metrics to measure the progress• Link and build in incentives to award and re-enforce participation © 2011 Oracle Corporation – Proprietary and Confidential 34
  35. 35. Mastering Information Architecture• Taking an EA Approach• Leveraging EA Best Practices• Proactive Risk Management• Iterative Data Governance © 2011 Oracle Corporation – Proprietary and Confidential 35
  36. 36. How Oracle Can Help Leverage Oracle’s Portfolio of EA Assets People Process Portfolio Certified Architects, Practical Approach, Best Practices,Experienced Advisors Proven Methodology Proven EA Artifacts © 2011 Oracle Corporation – Proprietary and Confidential 36
  37. 37. To Learn More • Visit the Oracle Technology Network (OTN) Architect Center on oracle.com – www.oracle.com/goto/EA-Welcome • Use our EA & Architecture Artifacts – www.oracle.com/goto/itstrategies • Blog along with our Oracle Enterprise Architects at blogs.oracle.com • Attend Oracle EA and Architect Events • Learn about Oracle EA Services – www.oracle.com/goto/EA-Services © 2011 Oracle Corporation – Proprietary and Confidential 37
  38. 38. © 2011 Oracle Corporation – Proprietary and Confidential 38

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