Visit of the Principal, Prof C de la Rey to the UP Library, 18 June 2010

UNIVERSITY OF PRETORIA Visit of the Principal, Prof C de la Rey to the UP Library, 18 June 2010

Content
Library Mandate
Mission, Vision, Values
Library Strategies 2006-2010
Library structure
Key strategies:
Enable Teaching & Learning
Enable Research
e-Strategy
Community & Professional engagement
Quality Assurance & Staff development
Strategic planning process: 2011-2015

Strategic framework: Mandate
The Library is responsible for the management of academic information and knowledge, and for leading the University in information and knowledge innovation

We strive to be a world-class 21 st century academic research library enabling the University of Pretoria to be an internationally recognised research university
The vision will be achieved by:
Developing a well balanced and relevant information collection
Providing access to information in all formats nationally and
internationally
Taking responsibility for information literacy
Enabling research
Contributing to learning and teaching excellence
Developing and implementing e-services to enhance UP research, learning & teaching, and Library products
Contributing to community development
We value:
Positive energy for success
Professional and ethical behaviour
Diversity as an asset
Vision Mission Values Vision, Mission, Values

Academic excellence UP STRATEGIC THRUSTS Local impact Transformation 2010 2009 2008 2007 Enhance information literacy for academic success and lifelong learning by using an integrated approach LIBRARY STRATEGIES LIBRARY STRATEGIC AREAS Information Collection Information Literacy People centered institution Excellence in core functions Excellence in support functions Sustainability Interfaces Sustainability Community development Redefine the information collection to meet the challenges of the new information environment Strengthen the role of the Library in the facilitation of learning and teaching Impact positively on research Develop, implement & integrate e-services to enhance: UP research, learning & teaching, & Library products Contribute to community development Ensure the sustainability of the UPLS: Financial issues, Quality assurance, Physical facilities, Marketing, Fundraising, Risk management e-Strategy Enable research Learning & teaching excellence HR We strive to be a world-class 21st century academic research library thereby enabling the University of Pretoria to be an internationally recognized research university Vision Obtain retain and train staff with relevant competencies & attitude 2010 2009 2008 2007 2006 Teach Students eLiteracy & Life-long Learning Skills Develop Research Support Strategy Develop new Research Support Role for Information Specialists Implement Research Support Strategy Open Access to Scholarly Material

DELIVERY CHANNELS Virtual research environment E-Service Research space Learning centre / space Physical service CLIENT FACING DELIVERY UNITS & OPERATIONS Fac Lib : VET Fac Lib : HEA Fac Lib : LAW Fac Lib : EDU Fac Lib : EMS Library Technical Services “Back Office” POLICIES & STANDARDS DIRECTION, PHILOSOPHY, PRIORITIES (Robert Moropa) IT (Maintenance & Development of Infrastructure) Fac Lib : HUM Fac Lib : THE Fac Lib : ENG Fac Lib : Science Special Collections eRESERCH & DEVELOPMENT & SERVICES SCHOLARLY COMMUNICATION CLIENT SEGMENTS Central Circulation Learning Centre (Robert Moropa) (Hilda Kriel) STRATEGIC HORIZONTAL DESIGN Department of Library Services, University of Pretoria MARKETING, TRAINING & FUNDRAISING QUALITY ASSURANCE SUPPORT SERVICES UNITS: FINANCE, HUMAN RESOURCES & FACILITIES (Heila Pienaar) (Ujala Satgoor) Researchers Alumni Post graduate students Lecturing staff Undergraduate students External market

Mandate: Library is responsible for the management of academic information and knowledge, and for leading the University in information and knowledge innovation Enable teaching & learning e-Strategy Community & professional engagement Enable research
Information literacy training (e.g. using game technology)
Learning centre / commons
Integration with ClickUP (web pages with full-text information resources)
Relevant reserved information collection
Faculty libraries with information specialists for each subject
Relevant information collection (extensive e-resources)
Information literacy training for postgraduates and researchers
Enhanced research competencies
Planned research commons
Open access repositories
Open mandate (UP articles)
Digitisation & preservation
Web 2 tools
e-Research: research data management & VRE’s (virtual research environments)
Carnegie African Library Leadership Academy
Mamelodi library community outreach
Presenting workshops on e-skills
World Digital Library
Key strategies

Enable Teaching & Learning

Examples of services & projects that enable teaching & learning
Anti-plagiarism campaign
Reference pages in ClickUP
Copyright Clearance Centre
Library 2 tools: Library mashup page, Movies @ Merensky and Fiction Friday via blidgets
Services to visually impaired students
Information specialist in Spur
Virtual Reference service and chat service ( Ask-a-Librarian )
Training :
Orientation of First Years
Training as part of academic courses
Training that is done on request but does not form part of the formal curriculum
Individual vs group training
Next

In 2006 information specialists provided training to 9644 clients and in 2010 they provided training to 15595 clients. In 2010 there is a 62% (5951) increase in the amount of clients that received training, compared to 2006. Comparison between 2006 survey and 2010 survey: Back

In 2006 the amount of information literacy training courses provided by information specialists formed part of 87 specific academic courses (Eg. Economics 110) and in 2010 information literacy training formed part of 95 specific academic courses. In 2010 there is only a 9% (8) increase in the amount information literacy training courses that forms part of a specific academic course, compared to 2006. However, in 2010, 125 extra information literacy training courses ( That does not form part of a specific academic course ) were also presented to various clients. Comparison between 2006 survey and 2010 survey: Back

Enable Research
Skilled information specialists: Workshop attended by all information specialists on the Research process
Carnegie Grant
Research Commons
PRIMO (Discovery tool)
Research Academies
Information specialists have office hours in some Faculties

e-Strategy: Why such a strategy?
Can be seen as a high-level Innovation Strategy for any organisation
Integrate e-Information applications within a broad framework
Help to focus the organisation
Keep the organisation on the cutting edge of new developments
Establish a framework for capacity e.g. staff, IT to implement the strategy
Actually just another term for a focused corporate Knowledge Management strategy

Objective: Creating an e-Environment for Scholarship e-Research e-Learning Digitisation & Preservation Open Scholarship Repositories Library web Web / Library 2 e-Resources e-Information Strategy focus areas Mobile services

e-Research
Objective: to do faster, better and different interdisciplinary research
e-Research advocacy
Virtual Research Environment (VRE) projects
Research data management initiatives

e-Research Advocacy
Digital Curation Conference: 2008 (Pretoria)
e-Research Seminar: 2009 (Pretoria)
Digital Scholarship & Curation Conference: 2009 (Pretoria)
Digital Scholarship & Curation Conference: 2010 (Gaborone)
Van Deventer, M., Pienaar, H. 2009. Report on the 2nd African Digital Scholarship and Curation Conference . D-Lib Magazine, 15 (7/8), July / August 2009. http://www.dlib.org/dlib/july09/vandeventer/07vandeventer.html

SA Malaria researchers’ VRE components Red: none Orange: some Yellow: all Scientific workflow (Collaborative) Electronic Lab book Sophisticated instruments that generate digital information and data Servers with data files (Free) Data analysis software Integrated data management system Access to research networks & super computers; access to labs with in silico screening + Mathematical modelling tools; numerical algorithm tools; simulation software; in silico experiments Pienaar, H., Van Deventer, M. 2009. To VRE or not to VRE? Do South African malaria researchers need a virtual research environment? Ariadne , 59, April 2009. http://www.ariadne.ac.uk/issue59/pienaar-vandeventer/ Project management Project management system Proposal writing Document management system Generic software e.g. MS / Open Office Real time communication Skype, smart board, video conferences Training / mentoring etc E-learning system for researchers Identification of funding sources Identification of research area Literature review & indexing Identification of collaborators Internal shared database of indexed articles Dissemination & artifacts Web/wiki/blog : search engines, databases; researchers & topics; funders, portals, communication, projects Repositories : research results; experiments; literature & documents

BL / MS RIC: Manage-ment of published info ResearchGate: research collaboration OPENWETWARE: Lab Notebook on Blog myexperiment: scientific workflows archer e-Research toolkit: data management nanoHUB: subject gateway built on HUBzero platform HUBzero: access to interactive simulation tools

Research data management
Survey of research data management practices at the University of Pretoria
Very Large Database initiative (CSIR)
World Data Centre for Biodiversity and Human Health in Africa (NeDICC)

e-Learning Integration of web resource pages with the different modules of the e-Learning system

Teaching e-Skills to UP librarians: 60 minutes workshops

Games for Information Literacy

Digitisation > Digital Collections http://www.library.up.ac.za/digital/index.htm

World Digital Library (WDL)

e-Resources, global search engine & catalogue

Open Scholarship

Repositories Digital Repository Model Only digital material can be submitted: digitised or digitally born Van Deventer, M.J., Pienaar, H. 2008. South African repositories: bridging knowledge divides . Ariadne, 55, April 2008. http://www.ariadne.ac.uk/issue55/vandeventerpienaar/; https://www.up.ac.za/dspace/handle/2263/8615

UP Library manages 2 repositories

Examples: Repository content

Blogger : UPSpace metadata training Facebook : Information specialists available in the student environment YouTube channel for UP Library http://www.youtube.com/watch?v=Sy0f-qHSHM4 Web 2 tools Penzhorn, C., Pienaar, H. 2009. The use of social networking tools for innovative service delivery at the University of Pretoria Library . Innovation: journal of appropriate librarianship and information work in Southern Africa. 38, June 2009: 66-77. http://www.innovation.ukzn.ac.za/innovationbase.htm

Library web: gateway to tools, information resources & experts

UP Library Mobile Web page (beta)

Community & Professional engagement
Community engagement mostly from Mamelodi campus
Information literacy project in co-operation with Mae Jameson Reading Room, US Embassy

Partnerships & professional organisations
Partnership with TCLIS
BookJol (2008)
World Book Day (2009)
Centre for African Library Leadership (CCNY funding - $1m)
Training Facility in the Merensky Library
Carnegie Library Leadership Academies (6)
Train-the-Trainer (3)
Address the library leadership needs in SA & Africa
LIASA – national and regional leadership
Board of the National Library of South Africa
GAELIC (chair)
SANLIC (board)
CHELSA
SAOUG
NeDICC

Quality Assurance & Staff Development
Quality Assurance
Self review - 2006
HEQC Audit 2007 - commendation for the Library
Benchmark exercise with national and international university libraries
Peer Review - 2010/2011
Staff Development
Investors in People assessment - 2009
Staff Development Plan
Towards a people organisation
One organisation, many leaders

Table 3: Indicators for South African university libraries (including distance students)# * UP study centre included in study seats count ** University B: Library allocation as % of university income: information from the library’s web site *** University D: 2006 data **** Hours per week during term time #DEPARTMENT OF LIBRARY SERVICES 2008 BENCHMARKING REPORT 5 21 16 22 17 Service points/manned desks 4 5 11 9 11 Sites 82.5 72 45 74 70 Service hours**** 15 10 5 8 16 UG students per study seat 75 151 67 90 149 UG students per computer workstation 145 222 188 146 322 Clients per library staff member 138 208 174 132 303 Students per library staff member R1988 R1929 R1923 R2660 R1428 Average expenditure per client (2007) R2076 R2059 R2069 R2948 R1519 Average expenditure per student (2007) 6.01% 5.4% 6% 6.4% 4.6% Library allocation as % of university income D*** C B** A UP* University

Strategic Planning Process: 2011-2015
Framing
Scanning
Forecasting
Visioning
Planning
Acting (Hines & Bishop, Thinking about the Future, 2007)

"The UP Library Services has earned a reputation for strategic bravery, innovation and independent thinking."

Visit of the Principal, Prof C de la Rey to the UP Library, 18 June 2010

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Visit of the Principal, Prof C de la Rey to the UP Library, 18 June 2010 Presentation Transcript